Sign in with
Sign up | Sign in
Your question

Incomming dial in modem connection auth failiure

Last response: in Windows XP
Share
Anonymous
October 13, 2004 12:23:12 AM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I'm trying to use my PDA (ipaq 2210 WM 2K3) to remote desktop my PC (XP pro)
over a dial in modem connection.

I can get the Ipaq to dial in, and connect, but it will not log in.

I have set up the incomming connections using the modem, and set up a user
for this connection.

The PDA gets to t he password prompt, then after 3 refusals, disconnects
giving a username/password incorrect error

The PC event log shows the 3 attempted logins and a final 'disconected' event.

The attempted login events are
Type: warning
source: remote access
category none
Event ID 20187

The user mshome\erica failed an authentication attempt due to the following
reason: The current configuration of the Internet Authentication Service
(IAS) server only supports local user accounts.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

I have tried using the PC name as a domian, but this also fails.

From reading the above error it seems I have to configure the IAS to support
accounts other than local. How?

anyone know a good tutorial for setting up this type of connection? the only
ones I can find relate to the remote desktop connection - after the network
connection is established.

Thanks in advance
Martin
Anonymous
October 13, 2004 9:46:40 AM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

This KB article may help...

http://support.microsoft.com/default.aspx?scid=kb;en-us;818199

The user account is local to the XP box...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...

"MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in message
news:C586BBC2-6DD9-4D27-A52C-336FF41D65EA@microsoft.com...
> I'm trying to use my PDA (ipaq 2210 WM 2K3) to remote desktop my PC (XP pro)
> over a dial in modem connection.
>
> I can get the Ipaq to dial in, and connect, but it will not log in.
>
> I have set up the incomming connections using the modem, and set up a user
> for this connection.
>
> The PDA gets to t he password prompt, then after 3 refusals, disconnects
> giving a username/password incorrect error
>
> The PC event log shows the 3 attempted logins and a final 'disconected' event.
>
> The attempted login events are
> Type: warning
> source: remote access
> category none
> Event ID 20187
>
> The user mshome\erica failed an authentication attempt due to the following
> reason: The current configuration of the Internet Authentication Service
> (IAS) server only supports local user accounts.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> I have tried using the PC name as a domian, but this also fails.
>
> From reading the above error it seems I have to configure the IAS to support
> accounts other than local. How?
>
> anyone know a good tutorial for setting up this type of connection? the only
> ones I can find relate to the remote desktop connection - after the network
> connection is established.
>
> Thanks in advance
> Martin
Anonymous
October 13, 2004 4:44:01 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Al knows more about this than I do, and that KB article looks like it is
aimed at what you are trying to do, but I didn't see the detail I was
looking for in there.

The host machine is seeing the credentials as mshome\erica.

It should be seen as PCName\erica.

Try entering the username in just that form--PCName\erica and see whether
that works--I know you already tried setting the PCname as the domain, and I
agree, it seems that should have worked, but......

I'm assuming that your desktop PC is not in a domain, and that its name is
NOT MSHOME.


"MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in message
news:C586BBC2-6DD9-4D27-A52C-336FF41D65EA@microsoft.com...
> I'm trying to use my PDA (ipaq 2210 WM 2K3) to remote desktop my PC (XP
> pro)
> over a dial in modem connection.
>
> I can get the Ipaq to dial in, and connect, but it will not log in.
>
> I have set up the incomming connections using the modem, and set up a user
> for this connection.
>
> The PDA gets to t he password prompt, then after 3 refusals, disconnects
> giving a username/password incorrect error
>
> The PC event log shows the 3 attempted logins and a final 'disconected'
> event.
>
> The attempted login events are
> Type: warning
> source: remote access
> category none
> Event ID 20187
>
> The user mshome\erica failed an authentication attempt due to the
> following
> reason: The current configuration of the Internet Authentication Service
> (IAS) server only supports local user accounts.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> I have tried using the PC name as a domian, but this also fails.
>
> From reading the above error it seems I have to configure the IAS to
> support
> accounts other than local. How?
>
> anyone know a good tutorial for setting up this type of connection? the
> only
> ones I can find relate to the remote desktop connection - after the
> network
> connection is established.
>
> Thanks in advance
> Martin
Related resources
Anonymous
October 14, 2004 7:17:02 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

"Sooner Al" wrote:

> This KB article may help...
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;818199
>

thanks, almost exactly the guide I needed, but sadly this just tells me that
everything is correct. I've done everything the KB said to, but still no joy.
Thanks for the input though!


> The user account is local to the XP box...
>
> --
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no rights...
>
> "MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in message
> news:C586BBC2-6DD9-4D27-A52C-336FF41D65EA@microsoft.com...
> > I'm trying to use my PDA (ipaq 2210 WM 2K3) to remote desktop my PC (XP pro)
> > over a dial in modem connection.
> >
> > I can get the Ipaq to dial in, and connect, but it will not log in.
> >
> > I have set up the incomming connections using the modem, and set up a user
> > for this connection.
> >
> > The PDA gets to t he password prompt, then after 3 refusals, disconnects
> > giving a username/password incorrect error
> >
> > The PC event log shows the 3 attempted logins and a final 'disconected' event.
> >
> > The attempted login events are
> > Type: warning
> > source: remote access
> > category none
> > Event ID 20187
> >
> > The user mshome\erica failed an authentication attempt due to the following
> > reason: The current configuration of the Internet Authentication Service
> > (IAS) server only supports local user accounts.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> > I have tried using the PC name as a domian, but this also fails.
> >
> > From reading the above error it seems I have to configure the IAS to support
> > accounts other than local. How?
> >
> > anyone know a good tutorial for setting up this type of connection? the only
> > ones I can find relate to the remote desktop connection - after the network
> > connection is established.
> >
> > Thanks in advance
> > Martin
>
>
Anonymous
October 14, 2004 8:25:03 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

"Bill Sanderson" wrote:

> Al knows more about this than I do, and that KB article looks like it is
> aimed at what you are trying to do, but I didn't see the detail I was
> looking for in there.
>
> The host machine is seeing the credentials as mshome\erica.
>
> It should be seen as PCName\erica.
>
> Try entering the username in just that form--PCName\erica and see whether
> that works--I know you already tried setting the PCname as the domain, and I
> agree, it seems that should have worked, but......
>
> I'm assuming that your desktop PC is not in a domain, and that its name is
> NOT MSHOME.

Thanks for the help, MSHOME was the domain I left my network with when a
friend popped around with his machine temporarily, other than that my
'network' consists of my PC, and a router/ADSL modem/firewall. unplugging
this while trying to dial in made no difference, the domain simply seemed a
logical one to try

If I don't specify a domain, the connection bangs out showing "the answering
modem has disconnected" on the PDA, and "no network protocol could be
established" in the event log. this seems strange to me.


however, trying PCname\username, (without specifying a domain) works,
insofar as now I get the error:

The user KATHRYN\erica failed an authentication attempt due to the following
reason: There was an authentication failure because of an unknown user name
or a bad password.


Despite appearances to the contrary, I'm not that dumb. going through all
these attempts I've retyped it that many times, this can't be a simple typo.

The User was created using the control panel users pane, selected in the
'incomming connections' properties.

I also tried adding the user to several groups using the 'manage' option in
my computer, including remote desktop etc (it is an admin user)

I've tried deleting and recreating the user, but still the same.

any other ideas? other than the standard 'check details and try again' MS
seems to love so much.

Thanks in advance.

> "MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in message
> news:C586BBC2-6DD9-4D27-A52C-336FF41D65EA@microsoft.com...
> > I'm trying to use my PDA (ipaq 2210 WM 2K3) to remote desktop my PC (XP
> > pro)
> > over a dial in modem connection.
> >
> > I can get the Ipaq to dial in, and connect, but it will not log in.
> >
> > I have set up the incomming connections using the modem, and set up a user
> > for this connection.
> >
> > The PDA gets to t he password prompt, then after 3 refusals, disconnects
> > giving a username/password incorrect error
> >
> > The PC event log shows the 3 attempted logins and a final 'disconected'
> > event.
> >
> > The attempted login events are
> > Type: warning
> > source: remote access
> > category none
> > Event ID 20187
> >
> > The user mshome\erica failed an authentication attempt due to the
> > following
> > reason: The current configuration of the Internet Authentication Service
> > (IAS) server only supports local user accounts.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> > I have tried using the PC name as a domian, but this also fails.
> >
> > From reading the above error it seems I have to configure the IAS to
> > support
> > accounts other than local. How?
> >
> > anyone know a good tutorial for setting up this type of connection? the
> > only
> > ones I can find relate to the remote desktop connection - after the
> > network
> > connection is established.
> >
> > Thanks in advance
> > Martin
>
>
>
Anonymous
October 15, 2004 2:59:28 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

This isn't the typical error one gets, but: Does this user have a password
set (at the host machine?) It must have one in order to be able to log in
via dialup or use remote desktop or do any sort of cross-network access,
under the default settings in XP.


"MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in message
news:A895FEDF-4505-402C-9DEF-D333FE90C502@microsoft.com...
>
>
> "Bill Sanderson" wrote:
>
>> Al knows more about this than I do, and that KB article looks like it is
>> aimed at what you are trying to do, but I didn't see the detail I was
>> looking for in there.
>>
>> The host machine is seeing the credentials as mshome\erica.
>>
>> It should be seen as PCName\erica.
>>
>> Try entering the username in just that form--PCName\erica and see whether
>> that works--I know you already tried setting the PCname as the domain,
>> and I
>> agree, it seems that should have worked, but......
>>
>> I'm assuming that your desktop PC is not in a domain, and that its name
>> is
>> NOT MSHOME.
>
> Thanks for the help, MSHOME was the domain I left my network with when a
> friend popped around with his machine temporarily, other than that my
> 'network' consists of my PC, and a router/ADSL modem/firewall. unplugging
> this while trying to dial in made no difference, the domain simply seemed
> a
> logical one to try
>
> If I don't specify a domain, the connection bangs out showing "the
> answering
> modem has disconnected" on the PDA, and "no network protocol could be
> established" in the event log. this seems strange to me.
>
>
> however, trying PCname\username, (without specifying a domain) works,
> insofar as now I get the error:
>
> The user KATHRYN\erica failed an authentication attempt due to the
> following
> reason: There was an authentication failure because of an unknown user
> name
> or a bad password.
>
>
> Despite appearances to the contrary, I'm not that dumb. going through all
> these attempts I've retyped it that many times, this can't be a simple
> typo.
>
> The User was created using the control panel users pane, selected in the
> 'incomming connections' properties.
>
> I also tried adding the user to several groups using the 'manage' option
> in
> my computer, including remote desktop etc (it is an admin user)
>
> I've tried deleting and recreating the user, but still the same.
>
> any other ideas? other than the standard 'check details and try again' MS
> seems to love so much.
>
> Thanks in advance.
>
>> "MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in
>> message
>> news:C586BBC2-6DD9-4D27-A52C-336FF41D65EA@microsoft.com...
>> > I'm trying to use my PDA (ipaq 2210 WM 2K3) to remote desktop my PC (XP
>> > pro)
>> > over a dial in modem connection.
>> >
>> > I can get the Ipaq to dial in, and connect, but it will not log in.
>> >
>> > I have set up the incomming connections using the modem, and set up a
>> > user
>> > for this connection.
>> >
>> > The PDA gets to t he password prompt, then after 3 refusals,
>> > disconnects
>> > giving a username/password incorrect error
>> >
>> > The PC event log shows the 3 attempted logins and a final 'disconected'
>> > event.
>> >
>> > The attempted login events are
>> > Type: warning
>> > source: remote access
>> > category none
>> > Event ID 20187
>> >
>> > The user mshome\erica failed an authentication attempt due to the
>> > following
>> > reason: The current configuration of the Internet Authentication
>> > Service
>> > (IAS) server only supports local user accounts.
>> >
>> > For more information, see Help and Support Center at
>> > http://go.microsoft.com/fwlink/events.asp.
>> >
>> > I have tried using the PC name as a domian, but this also fails.
>> >
>> > From reading the above error it seems I have to configure the IAS to
>> > support
>> > accounts other than local. How?
>> >
>> > anyone know a good tutorial for setting up this type of connection? the
>> > only
>> > ones I can find relate to the remote desktop connection - after the
>> > network
>> > connection is established.
>> >
>> > Thanks in advance
>> > Martin
>>
>>
>>
Anonymous
October 18, 2004 10:43:19 AM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

"Bill Sanderson" wrote:

> This isn't the typical error one gets, but: Does this user have a password
> set (at the host machine?) It must have one in order to be able to log in
> via dialup or use remote desktop or do any sort of cross-network access,
> under the default settings in XP.

Yep, I had tried different passwords, but to no avail. I'm guessing I've set
something up somewhere buried that I don't know about, so haven't got a clue
how to correct it. I'm going to try VPN over internet stuff with a couple of
friends soon, so I might try that route instead, see if I can get this
running from a proper XP machine rather than the palmtop, that might give me
a little more info on where I'm going wrong.

Its about due for a fresh install anyway, maybe that will help.

Thanks for your help
Martin


> "MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in message
> news:A895FEDF-4505-402C-9DEF-D333FE90C502@microsoft.com...
> >
> >
> > "Bill Sanderson" wrote:
> >
> >> Al knows more about this than I do, and that KB article looks like it is
> >> aimed at what you are trying to do, but I didn't see the detail I was
> >> looking for in there.
> >>
> >> The host machine is seeing the credentials as mshome\erica.
> >>
> >> It should be seen as PCName\erica.
> >>
> >> Try entering the username in just that form--PCName\erica and see whether
> >> that works--I know you already tried setting the PCname as the domain,
> >> and I
> >> agree, it seems that should have worked, but......
> >>
> >> I'm assuming that your desktop PC is not in a domain, and that its name
> >> is
> >> NOT MSHOME.
> >
> > Thanks for the help, MSHOME was the domain I left my network with when a
> > friend popped around with his machine temporarily, other than that my
> > 'network' consists of my PC, and a router/ADSL modem/firewall. unplugging
> > this while trying to dial in made no difference, the domain simply seemed
> > a
> > logical one to try
> >
> > If I don't specify a domain, the connection bangs out showing "the
> > answering
> > modem has disconnected" on the PDA, and "no network protocol could be
> > established" in the event log. this seems strange to me.
> >
> >
> > however, trying PCname\username, (without specifying a domain) works,
> > insofar as now I get the error:
> >
> > The user KATHRYN\erica failed an authentication attempt due to the
> > following
> > reason: There was an authentication failure because of an unknown user
> > name
> > or a bad password.
> >
> >
> > Despite appearances to the contrary, I'm not that dumb. going through all
> > these attempts I've retyped it that many times, this can't be a simple
> > typo.
> >
> > The User was created using the control panel users pane, selected in the
> > 'incomming connections' properties.
> >
> > I also tried adding the user to several groups using the 'manage' option
> > in
> > my computer, including remote desktop etc (it is an admin user)
> >
> > I've tried deleting and recreating the user, but still the same.
> >
> > any other ideas? other than the standard 'check details and try again' MS
> > seems to love so much.
> >
> > Thanks in advance.
> >
> >> "MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in
> >> message
> >> news:C586BBC2-6DD9-4D27-A52C-336FF41D65EA@microsoft.com...
> >> > I'm trying to use my PDA (ipaq 2210 WM 2K3) to remote desktop my PC (XP
> >> > pro)
> >> > over a dial in modem connection.
> >> >
> >> > I can get the Ipaq to dial in, and connect, but it will not log in.
> >> >
> >> > I have set up the incomming connections using the modem, and set up a
> >> > user
> >> > for this connection.
> >> >
> >> > The PDA gets to t he password prompt, then after 3 refusals,
> >> > disconnects
> >> > giving a username/password incorrect error
> >> >
> >> > The PC event log shows the 3 attempted logins and a final 'disconected'
> >> > event.
> >> >
> >> > The attempted login events are
> >> > Type: warning
> >> > source: remote access
> >> > category none
> >> > Event ID 20187
> >> >
> >> > The user mshome\erica failed an authentication attempt due to the
> >> > following
> >> > reason: The current configuration of the Internet Authentication
> >> > Service
> >> > (IAS) server only supports local user accounts.
> >> >
> >> > For more information, see Help and Support Center at
> >> > http://go.microsoft.com/fwlink/events.asp.
> >> >
> >> > I have tried using the PC name as a domian, but this also fails.
> >> >
> >> > From reading the above error it seems I have to configure the IAS to
> >> > support
> >> > accounts other than local. How?
> >> >
> >> > anyone know a good tutorial for setting up this type of connection? the
> >> > only
> >> > ones I can find relate to the remote desktop connection - after the
> >> > network
> >> > connection is established.
> >> >
> >> > Thanks in advance
> >> > Martin
> >>
> >>
> >>
>
>
>
Anonymous
October 18, 2004 4:26:16 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Have you tried creating another user and password then trying this again?

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no rights...

"MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in message
news:3B0EE15C-582E-4BBC-8A85-9D633BFCE917@microsoft.com...
>
>
> "Bill Sanderson" wrote:
>
>> This isn't the typical error one gets, but: Does this user have a password
>> set (at the host machine?) It must have one in order to be able to log in
>> via dialup or use remote desktop or do any sort of cross-network access,
>> under the default settings in XP.
>
> Yep, I had tried different passwords, but to no avail. I'm guessing I've set
> something up somewhere buried that I don't know about, so haven't got a clue
> how to correct it. I'm going to try VPN over internet stuff with a couple of
> friends soon, so I might try that route instead, see if I can get this
> running from a proper XP machine rather than the palmtop, that might give me
> a little more info on where I'm going wrong.
>
> Its about due for a fresh install anyway, maybe that will help.
>
> Thanks for your help
> Martin
>
>
>> "MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in message
>> news:A895FEDF-4505-402C-9DEF-D333FE90C502@microsoft.com...
>> >
>> >
>> > "Bill Sanderson" wrote:
>> >
>> >> Al knows more about this than I do, and that KB article looks like it is
>> >> aimed at what you are trying to do, but I didn't see the detail I was
>> >> looking for in there.
>> >>
>> >> The host machine is seeing the credentials as mshome\erica.
>> >>
>> >> It should be seen as PCName\erica.
>> >>
>> >> Try entering the username in just that form--PCName\erica and see whether
>> >> that works--I know you already tried setting the PCname as the domain,
>> >> and I
>> >> agree, it seems that should have worked, but......
>> >>
>> >> I'm assuming that your desktop PC is not in a domain, and that its name
>> >> is
>> >> NOT MSHOME.
>> >
>> > Thanks for the help, MSHOME was the domain I left my network with when a
>> > friend popped around with his machine temporarily, other than that my
>> > 'network' consists of my PC, and a router/ADSL modem/firewall. unplugging
>> > this while trying to dial in made no difference, the domain simply seemed
>> > a
>> > logical one to try
>> >
>> > If I don't specify a domain, the connection bangs out showing "the
>> > answering
>> > modem has disconnected" on the PDA, and "no network protocol could be
>> > established" in the event log. this seems strange to me.
>> >
>> >
>> > however, trying PCname\username, (without specifying a domain) works,
>> > insofar as now I get the error:
>> >
>> > The user KATHRYN\erica failed an authentication attempt due to the
>> > following
>> > reason: There was an authentication failure because of an unknown user
>> > name
>> > or a bad password.
>> >
>> >
>> > Despite appearances to the contrary, I'm not that dumb. going through all
>> > these attempts I've retyped it that many times, this can't be a simple
>> > typo.
>> >
>> > The User was created using the control panel users pane, selected in the
>> > 'incomming connections' properties.
>> >
>> > I also tried adding the user to several groups using the 'manage' option
>> > in
>> > my computer, including remote desktop etc (it is an admin user)
>> >
>> > I've tried deleting and recreating the user, but still the same.
>> >
>> > any other ideas? other than the standard 'check details and try again' MS
>> > seems to love so much.
>> >
>> > Thanks in advance.
>> >
>> >> "MartinCrosbie" <MartinCrosbie@discussions.microsoft.com> wrote in
>> >> message
>> >> news:C586BBC2-6DD9-4D27-A52C-336FF41D65EA@microsoft.com...
>> >> > I'm trying to use my PDA (ipaq 2210 WM 2K3) to remote desktop my PC (XP
>> >> > pro)
>> >> > over a dial in modem connection.
>> >> >
>> >> > I can get the Ipaq to dial in, and connect, but it will not log in.
>> >> >
>> >> > I have set up the incomming connections using the modem, and set up a
>> >> > user
>> >> > for this connection.
>> >> >
>> >> > The PDA gets to t he password prompt, then after 3 refusals,
>> >> > disconnects
>> >> > giving a username/password incorrect error
>> >> >
>> >> > The PC event log shows the 3 attempted logins and a final 'disconected'
>> >> > event.
>> >> >
>> >> > The attempted login events are
>> >> > Type: warning
>> >> > source: remote access
>> >> > category none
>> >> > Event ID 20187
>> >> >
>> >> > The user mshome\erica failed an authentication attempt due to the
>> >> > following
>> >> > reason: The current configuration of the Internet Authentication
>> >> > Service
>> >> > (IAS) server only supports local user accounts.
>> >> >
>> >> > For more information, see Help and Support Center at
>> >> > http://go.microsoft.com/fwlink/events.asp.
>> >> >
>> >> > I have tried using the PC name as a domian, but this also fails.
>> >> >
>> >> > From reading the above error it seems I have to configure the IAS to
>> >> > support
>> >> > accounts other than local. How?
>> >> >
>> >> > anyone know a good tutorial for setting up this type of connection? the
>> >> > only
>> >> > ones I can find relate to the remote desktop connection - after the
>> >> > network
>> >> > connection is established.
>> >> >
>> >> > Thanks in advance
>> >> > Martin
>> >>
>> >>
>> >>
>>
>>
>>
!