Login problems

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Our Windows 2003 server is already running Terminal Server in Application
mode and it works great. Now I want to get Remote Desktop Web Connection
(RDWC) working, so users can access their office computers remotely.

When accessing RDWC through the WAN using IE (http://IP/tsweb), I get the
following message when entering the server name: "The specified remote
computer could not be found..."
If I enter the IP address of the server, I get the message: "The client
could not connect to the remote computer..."

If I access the RDWC through the LAN using IE (//server/tsweb), I get the
following message: "The specified remote computer could not be found..."
If I enter the IP address of the server, it works.

Office desktops are running Windows XP Pro SP2.

Any thoughts would be appreciated.

Thanks,

Tom
3 answers Last reply
More about login problems
  1. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    Do you have access to Remote Desktop from the WAN using the normal
    remote desktop client? If not, then you need to make sure that TCP
    Port 3389 is forwarded in your router...

    Otherwise, try leaving the server name blank on the WAN link...
    ---
    Jeffrey Randow (Windows Networking MVP)
    jeffreyr-support@remotenetworktechnology.com

    Please post all responses to the newsgroups for the benefit
    of all USENET users. Messages sent via email may or may not
    be answered depending on time availability....

    Remote Networking Technology Support Site -
    http://www.remotenetworktechnology.com
    Windows Network Technology Community -
    http://www.microsoft.com/windowsserver2003/community/centers/networking/default.mspx
    Windows Home Networking Community -
    http://www.microsoft.com/windowsxp/expertzone/communities/wireless.mspx

    On Thu, 11 Nov 2004 13:04:07 -0800, "TomH"
    <TomH@discussions.microsoft.com> wrote:

    >Our Windows 2003 server is already running Terminal Server in Application
    >mode and it works great. Now I want to get Remote Desktop Web Connection
    >(RDWC) working, so users can access their office computers remotely.
    >
    >When accessing RDWC through the WAN using IE (http://IP/tsweb), I get the
    >following message when entering the server name: "The specified remote
    >computer could not be found..."
    >If I enter the IP address of the server, I get the message: "The client
    >could not connect to the remote computer..."
    >
    >If I access the RDWC through the LAN using IE (//server/tsweb), I get the
    >following message: "The specified remote computer could not be found..."
    >If I enter the IP address of the server, it works.
    >
    >Office desktops are running Windows XP Pro SP2.
    >
    >Any thoughts would be appreciated.
    >
    >Thanks,
    >
    >Tom
  2. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    Yes and 3389 has been redirected.

    I left the server name blank and it gives me the login screen for the
    server. What does that tell me and why won't it recognize the server name or
    Windows XP Pro desktop names? If I have a computer named TOM, shouldn't I
    just put TOM in the server name prompt or if the server is named SERVER, just
    input SERVER?

    Thanks,

    Tom

    "Jeffrey Randow (MVP)" wrote:

    > Do you have access to Remote Desktop from the WAN using the normal
    > remote desktop client? If not, then you need to make sure that TCP
    > Port 3389 is forwarded in your router...
    >
    > Otherwise, try leaving the server name blank on the WAN link...
    > ---
    > Jeffrey Randow (Windows Networking MVP)
    > jeffreyr-support@remotenetworktechnology.com
    >
    > Please post all responses to the newsgroups for the benefit
    > of all USENET users. Messages sent via email may or may not
    > be answered depending on time availability....
    >
    > Remote Networking Technology Support Site -
    > http://www.remotenetworktechnology.com
    > Windows Network Technology Community -
    > http://www.microsoft.com/windowsserver2003/community/centers/networking/default.mspx
    > Windows Home Networking Community -
    > http://www.microsoft.com/windowsxp/expertzone/communities/wireless.mspx
    >
    > On Thu, 11 Nov 2004 13:04:07 -0800, "TomH"
    > <TomH@discussions.microsoft.com> wrote:
    >
    > >Our Windows 2003 server is already running Terminal Server in Application
    > >mode and it works great. Now I want to get Remote Desktop Web Connection
    > >(RDWC) working, so users can access their office computers remotely.
    > >
    > >When accessing RDWC through the WAN using IE (http://IP/tsweb), I get the
    > >following message when entering the server name: "The specified remote
    > >computer could not be found..."
    > >If I enter the IP address of the server, I get the message: "The client
    > >could not connect to the remote computer..."
    > >
    > >If I access the RDWC through the LAN using IE (//server/tsweb), I get the
    > >following message: "The specified remote computer could not be found..."
    > >If I enter the IP address of the server, it works.
    > >
    > >Office desktops are running Windows XP Pro SP2.
    > >
    > >Any thoughts would be appreciated.
    > >
    > >Thanks,
    > >
    > >Tom
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    When you leave the server name blank, it will attempt to contact the
    server that "served" the web client page.. If all of the redirection
    worked, then this should be your machine.

    No, you cannot use "friendly" computer names.. You must either use an
    IP address or a computer name that can be resolved on the internet -
    like mycomputer.dyndns.org, etc...

    The only time you can use friendly names is when you are on the LAN or
    are connected to your LAN via a VPN.
    ---
    Jeffrey Randow (Windows Networking MVP)
    jeffreyr-support@remotenetworktechnology.com

    Please post all responses to the newsgroups for the benefit
    of all USENET users. Messages sent via email may or may not
    be answered depending on time availability....

    Remote Networking Technology Support Site -
    http://www.remotenetworktechnology.com
    Windows Network Technology Community -
    http://www.microsoft.com/windowsserver2003/community/centers/networking/default.mspx
    Windows Home Networking Community -
    http://www.microsoft.com/windowsxp/expertzone/communities/wireless.mspx

    On Tue, 16 Nov 2004 11:19:06 -0800, "TomH"
    <TomH@discussions.microsoft.com> wrote:

    >Yes and 3389 has been redirected.
    >
    >I left the server name blank and it gives me the login screen for the
    >server. What does that tell me and why won't it recognize the server name or
    >Windows XP Pro desktop names? If I have a computer named TOM, shouldn't I
    >just put TOM in the server name prompt or if the server is named SERVER, just
    >input SERVER?
    >
    >Thanks,
    >
    >Tom
    >
    >"Jeffrey Randow (MVP)" wrote:
    >
    >> Do you have access to Remote Desktop from the WAN using the normal
    >> remote desktop client? If not, then you need to make sure that TCP
    >> Port 3389 is forwarded in your router...
    >>
    >> Otherwise, try leaving the server name blank on the WAN link...
    >> ---
    >> Jeffrey Randow (Windows Networking MVP)
    >> jeffreyr-support@remotenetworktechnology.com
    >>
    >> Please post all responses to the newsgroups for the benefit
    >> of all USENET users. Messages sent via email may or may not
    >> be answered depending on time availability....
    >>
    >> Remote Networking Technology Support Site -
    >> http://www.remotenetworktechnology.com
    >> Windows Network Technology Community -
    >> http://www.microsoft.com/windowsserver2003/community/centers/networking/default.mspx
    >> Windows Home Networking Community -
    >> http://www.microsoft.com/windowsxp/expertzone/communities/wireless.mspx
    >>
    >> On Thu, 11 Nov 2004 13:04:07 -0800, "TomH"
    >> <TomH@discussions.microsoft.com> wrote:
    >>
    >> >Our Windows 2003 server is already running Terminal Server in Application
    >> >mode and it works great. Now I want to get Remote Desktop Web Connection
    >> >(RDWC) working, so users can access their office computers remotely.
    >> >
    >> >When accessing RDWC through the WAN using IE (http://IP/tsweb), I get the
    >> >following message when entering the server name: "The specified remote
    >> >computer could not be found..."
    >> >If I enter the IP address of the server, I get the message: "The client
    >> >could not connect to the remote computer..."
    >> >
    >> >If I access the RDWC through the LAN using IE (//server/tsweb), I get the
    >> >following message: "The specified remote computer could not be found..."
    >> >If I enter the IP address of the server, it works.
    >> >
    >> >Office desktops are running Windows XP Pro SP2.
    >> >
    >> >Any thoughts would be appreciated.
    >> >
    >> >Thanks,
    >> >
    >> >Tom
    >>
    >>
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