Remote Desktop stopped connecting over VPN

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I am experiencing a similar problem with a Sonicwall firewall as my
router/nat box. Anyone have ideas?



Els wrote:
> Hello,
>
> A similar problem to some of the other issues on in this group.
>
> Office Setup:
> 2 Windows 2000 servers up to date with service packs
> 1 Windows 2003 server up to date
> SonicWall Firewall
>
> Remote Setup:
> Windows XP with SP2 and WindowsXP-KB884020-x86-enu.exe applied.
> Actiontek DSL modem
>
> Connection:
> DSL
>
> Problem:
> Used to be able to establish a VPN connection, then Remote desktop to
any of
> the servers. Around the time XP SP2 was applied to remote computer
Remote
> desktop stopped connecting with "Connection to remote computer was
broken..."
> error.
>
> Once the VPN is established I can Ping and Map drives to the servers.
>
> Steps taken to resolve so far:
> Rebooted remote machine
> Rebooted firewall
> Rebooted server providing RRAS service
> Set firewall IP timeout from 5 mins to 50 mins (per MS tech support)
> Removed SP2 from remote machine
> Reinstalled SP2 in safe mode (per MS tech support) on remote machine
> Applied WindowsXP-KB884020-x86-enu.exe to remote machine
> Still does not connect.
>
> Work arounds:
> However, I can get a connection if I minimize the Remote desktop
window
> while it is trying to connect and start another Remote desktop
connection.
> This second one connects right away every time.
>
> Also of note: If I use the proprietary Sonicwall VPN client to
establish
> the VPN connection instead of PPTP RRAS connection the Remote desktop

> connects without any problems.
>
> Remote Desktop works fine from within the Office LAN.
>
> Given the above two workarounds I would like to get the Remote
desktop
> connection to work the first time over a VPN using PPTP RRAS like it
used to.
>
> Thanks for any help you can offer.

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Reagan
Having a Similiar problem with a the same setup and Love your work
arround. I have to try it to see if it works for me...


Raegan Gibb wrote:
> I am experiencing a similar problem with a Sonicwall firewall as my
> router/nat box. Anyone have ideas?
>
>
>
> Els wrote:
> > Hello,
> >
> > A similar problem to some of the other issues on in this group.
> >
> > Office Setup:
> > 2 Windows 2000 servers up to date with service packs
> > 1 Windows 2003 server up to date
> > SonicWall Firewall
> >
> > Remote Setup:
> > Windows XP with SP2 and WindowsXP-KB884020-x86-enu.exe applied.
> > Actiontek DSL modem
> >
> > Connection:
> > DSL
> >
> > Problem:
> > Used to be able to establish a VPN connection, then Remote desktop
to
> any of
> > the servers. Around the time XP SP2 was applied to remote computer
> Remote
> > desktop stopped connecting with "Connection to remote computer was
> broken..."
> > error.
> >
> > Once the VPN is established I can Ping and Map drives to the
servers.
> >
> > Steps taken to resolve so far:
> > Rebooted remote machine
> > Rebooted firewall
> > Rebooted server providing RRAS service
> > Set firewall IP timeout from 5 mins to 50 mins (per MS tech
support)
> > Removed SP2 from remote machine
> > Reinstalled SP2 in safe mode (per MS tech support) on remote
machine
> > Applied WindowsXP-KB884020-x86-enu.exe to remote machine
> > Still does not connect.
> >
> > Work arounds:
> > However, I can get a connection if I minimize the Remote desktop
> window
> > while it is trying to connect and start another Remote desktop
> connection.
> > This second one connects right away every time.
> >
> > Also of note: If I use the proprietary Sonicwall VPN client to
> establish
> > the VPN connection instead of PPTP RRAS connection the Remote
desktop
>
> > connects without any problems.
> >
> > Remote Desktop works fine from within the Office LAN.
> >
> > Given the above two workarounds I would like to get the Remote
> desktop
> > connection to work the first time over a VPN using PPTP RRAS like
it
> used to.
> >
> > Thanks for any help you can offer.