Remote Assistance Page not Available

[Guest]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I am trying to figure out how to use the remote assistance feature but
whenever I click on it all I can get is a window that will open and it says
page not available. I have it enabled on my computer to use remote
assistance. What else do I need to do to get it to work.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

jtkimb wrote:

> I am trying to figure out how to use the remote assistance feature but
> whenever I click on it

Click on what, exactly?

> all I can get is a window that will open and
> it says page not available.

What application opened this window? What is the title of the window?

What operating system are you using?

--
Robin Walker
rdhw@cam.ac.uk

 

[Guest]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I am using windows XP with service pack 2. When I tried to open remote
assistance I go Start-All programs-PC HElp and Tools-Remote Assistance. The
window that open is Help and Support Center Compaq but the box in the middle
said Page cannot be opened.

"Robin Walker" wrote:

> jtkimb wrote:
>
> > I am trying to figure out how to use the remote assistance feature but
> > whenever I click on it
>
> Click on what, exactly?
>
> > all I can get is a window that will open and
> > it says page not available.
>
> What application opened this window? What is the title of the window?
>
> What operating system are you using?
>
> --
> Robin Walker
> rdhw@cam.ac.uk
>
>
>