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Remote Desktop And Windows 2003 Server connectivity Problem

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Anonymous
a b D Laptop
December 29, 2004 7:29:34 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

My company (A) employs project managers which handle projects for an
outside company (B). Company B provides the PM's with a configured
laptop running Windows XP. They are unable to install anything on this
laptop. Company B is a large corporation and very security intensive.


The PM can do one of two things on the laptop:


Both scenarios include the PM sitting at his company A desk and
connected only to the internet, via a DSL line.


1.) On the desktop of the laptop is a Cisco icon that allows the PM to
access the VPN of Company B and access Company B's network and use
their programs.


Or


2.) Using Remote Desktop, the PM can access a Company A server and use
email, etc.


The problem is that they are unable to stay connected to both
simultaneously and the need to!


What they would like to do is the following:
1.) Boot up computer and login locally.
2.) Using Remote desktop, connect to the Company A server.
3.) Once connected, minimize, remote desktop.
4.) Log in to Company B via the Company B VPN.


As needed, switch back and forth by maximizing/minimizing the remote
desktop connection.


However what happens during testing is that Remote Desktop
automatically begins to disconnect as soon as the user connects to the
VPN (step 4). A
"timeout" error is then displayed and remote desktop disconnects. Is
this possibly a Windows 2003 Server setting that is automatically
disconnecting this user (considers the user as idle and disconnects?-
can it be changed?)


We have also tried the opposite of logging into the VPN server first,
then trying to connect to Company A using Remote Desktop. In that
test- Remote desktop just "hangs" and never connects.


We are not techy and know that the IT people in Company B will not
provide much help. Our hope is that perhaps there is a setting or
configuration
option- or something- that someone could suggest that we may try which
would enable both connections to take place simultaneously.


Currently we are logging out of one and into the other all day long.
Thanks for any suggestions!
Anonymous
a b D Laptop
December 29, 2004 11:36:30 PM

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

The establishment of the VPN probably broke the network routing table
that allows access to the Company A TS...

The techs at Company B could probably tell you what their VPN
connection is doing to the network settings...
---
Jeffrey Randow (Windows Networking MVP)
jeffreyr-support@remotenetworktechnology.com

Please post all responses to the newsgroups for the benefit
of all USENET users. Messages sent via email may or may not
be answered depending on time availability....

Remote Networking Technology Support Site -
http://www.remotenetworktechnology.com
Windows Network Technology Community -
http://www.microsoft.com/windowsserver2003/community/ce...
Windows Home Networking Community -
http://www.microsoft.com/windowsxp/expertzone/communiti...

On 29 Dec 2004 16:29:34 -0800, je_hickey@yahoo.com wrote:

>My company (A) employs project managers which handle projects for an
>outside company (B). Company B provides the PM's with a configured
>laptop running Windows XP. They are unable to install anything on this
>laptop. Company B is a large corporation and very security intensive.
>
>
>The PM can do one of two things on the laptop:
>
>
>Both scenarios include the PM sitting at his company A desk and
>connected only to the internet, via a DSL line.
>
>
>1.) On the desktop of the laptop is a Cisco icon that allows the PM to
>access the VPN of Company B and access Company B's network and use
>their programs.
>
>
>Or
>
>
>2.) Using Remote Desktop, the PM can access a Company A server and use
>email, etc.
>
>
>The problem is that they are unable to stay connected to both
>simultaneously and the need to!
>
>
>What they would like to do is the following:
>1.) Boot up computer and login locally.
>2.) Using Remote desktop, connect to the Company A server.
>3.) Once connected, minimize, remote desktop.
>4.) Log in to Company B via the Company B VPN.
>
>
>As needed, switch back and forth by maximizing/minimizing the remote
>desktop connection.
>
>
>However what happens during testing is that Remote Desktop
>automatically begins to disconnect as soon as the user connects to the
>VPN (step 4). A
>"timeout" error is then displayed and remote desktop disconnects. Is
>this possibly a Windows 2003 Server setting that is automatically
>disconnecting this user (considers the user as idle and disconnects?-
>can it be changed?)
>
>
>We have also tried the opposite of logging into the VPN server first,
>then trying to connect to Company A using Remote Desktop. In that
>test- Remote desktop just "hangs" and never connects.
>
>
>We are not techy and know that the IT people in Company B will not
>provide much help. Our hope is that perhaps there is a setting or
>configuration
>option- or something- that someone could suggest that we may try which
>would enable both connections to take place simultaneously.
>
>
>Currently we are logging out of one and into the other all day long.
>Thanks for any suggestions!
!