remote assistance cannott resolve host name error

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

When trying to work with another user through Messenger or through
e-mail(outlook) either of us requests remote Assistance and have the same
problem. we accept, but then get an error that says the other user's host
name can't be resolved. i have been through the posts here and followed what
i have found to know avail. i have changed ip addresses in the attatchement
through e-mail by getting my ip addres from whatismyip.com nad i have went
into regesitry to make sure SSDP and UPNP is in there corectly by what
windows support articles i have found. Any help would be most appreciated i
am out of ideas.
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More about remote assistance cannott resolve host error
  1. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    "Mekaneck" wrote:

    > When trying to work with another user through Messenger or through
    > e-mail(outlook) either of us requests remote Assistance and have the same
    > problem. we accept, but then get an error that says the other user's host
    > name can't be resolved. i have been through the posts here and followed what
    > i have found to know avail. i have changed ip addresses in the attatchement
    > through e-mail by getting my ip addres from whatismyip.com nad i have went
    > into regesitry to make sure SSDP and UPNP is in there corectly by what
    > windows support articles i have found. Any help would be most appreciated i
    > am out of ideas.
    >
    >
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