Apple won't give me my Quicktime Pro licence key back

[Guest]

Archived from groups: rec.video.desktop (More info?)

I used to have Quicktime Pro on my computer so I could convert the videos
on my site to MOV format to have more than one playback option.

At the end of last year I lost everything when my computer blew up:
http://photos.timchuma.com/kibology/harddiskexplode.jpg

I contacted Apple to ask for them to send me the registration key for
Quicktime Pro again, but I have never heard back from them.

As much as I like flushing $60 down the toilet, I am not going to register
with them again.

Thanks.

--
GIT Groupie : http://gitgroupie.timchuma.com
The Twits Give Me the Shits : http://twitsgivemetheshits.timchuma.com
My Photos : http://photos.timchuma.com

 

[Guest]

Archived from groups: rec.video.desktop (More info?)

Should be pretty simple. You get your lost info from the Apple Store using
the "Your Account" button:
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/70303/wo/EH3
I64YVIfFl3VweBhBB1gzypfU/1.3.0.4.5?48,17

Since this all may not be apparent to you I have included the following
links to assist you.

This is the link to log into your account:
https://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/70303/wo/EH
3I64YVIfFl3VweBhBB1gzypfU/0.0.11.1.0.4.12.0.0.0.1.0.0.0

If you forgot your password there's a link for that as well:
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?langua
ge=US-EN&app_id=2000&newWindow=true&border=false

If you forgot you Apple ID there's another link for that, too!
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/11/wo/PEKNJOG8Wyt
7pfxgDdgOWw/0.1.3.0.0.1

Apple proper and the Apple Store are not connected and are run out of two
separate geographic locations. Therefore the reason you did not get a
response by writing to them. Even writing to the Apple Store will not yield
your information. They figure once you have purchased using a specific
e-mail address you can always get what you need, the same as it is with
nearly any other internet download purchase.




"Tim Chmielewski" <webmaster@timchuma.com> wrote in message
news:Xns95F794E8127B1webmastertimchumacom@130.133.1.4...
> I used to have Quicktime Pro on my computer so I could convert the videos
> on my site to MOV format to have more than one playback option.
>
> At the end of last year I lost everything when my computer blew up:
> http://photos.timchuma.com/kibology/harddiskexplode.jpg
>
> I contacted Apple to ask for them to send me the registration key for
> Quicktime Pro again, but I have never heard back from them.
>
> As much as I like flushing $60 down the toilet, I am not going to register
> with them again.
>
> Thanks.
>
> --
> GIT Groupie : http://gitgroupie.timchuma.com
> The Twits Give Me the Shits : http://twitsgivemetheshits.timchuma.com
> My Photos : http://photos.timchuma.com

 

[Darrel]

Archived from groups: rec.video.desktop (More info?)

On Tue, 08 Feb 2005 06:35:12 GMT, "Digital Video Solutions"
<video@digitalvideosolutionsNOSPAM.com> wrote:

>Since this all may not be apparent to you I have included the following
>links to assist you.
>
>This is the link to log into your account:
>https://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/70303/wo/EH
>3I64YVIfFl3VweBhBB1gzypfU/0.0.11.1.0.4.12.0.0.0.1.0.0.0
>
>If you forgot your password there's a link for that as well:
>https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?langua
>ge=US-EN&app_id=2000&newWindow=true&border=false
>
>If you forgot you Apple ID there's another link for that, too!
>https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/11/wo/PEKNJOG8Wyt
>7pfxgDdgOWw/0.1.3.0.0.1
>
>Apple proper and the Apple Store are not connected and are run out of two
>separate geographic locations. Therefore the reason you did not get a
>response by writing to them. Even writing to the Apple Store will not yield
>your information. They figure once you have purchased using a specific
>e-mail address you can always get what you need, the same as it is with
>nearly any other internet download purchase.

Just for the heck of it, I went to all those sites and Apple doesn't
show any info about me whatsoever. I registered for Quicktime Pro 3 in
1998 so maybe the info is to old. But they do have a link to search
previous to 1997 so don't know why it would. be to old.
Maybe I'll check order desk next and see if they show anything.

 

[Eric]

Archived from groups: rec.video.desktop (More info?)

Tim Chmielewski wrote:
> I used to have Quicktime Pro on my computer so I could convert the
videos
> on my site to MOV format to have more than one playback option.
>
> At the end of last year I lost everything when my computer blew up:
> http://photos.timchuma.com/kibology/harddiskexplode.jpg
>
> I contacted Apple to ask for them to send me the registration key for

> Quicktime Pro again, but I have never heard back from them.
>
> As much as I like flushing $60 down the toilet, I am not going to
register
> with them again.
>
> Thanks.
>
> --
> GIT Groupie : http://gitgroupie.timchuma.com
> The Twits Give Me the Shits : http://twitsgivemetheshits.timchuma.com

> My Photos : http://photos.timchuma.com

Sorry to hear about your troubles.

Yet, another cautionary tale for others about keeping backup records of
your license keys.

I had a system die on me last year. But, I keep two copies of a CD
with the installation files of everything I had to download and a
database of all my license keys. Once I got my machine back it only
took me 20 minutes to get everything up and running again.

 

[Guest]

Archived from groups: rec.video.desktop (More info?)

"Digital Video Solutions" <video@digitalvideosolutionsNOSPAM.com> wrote
in news:A4ZNd.1256$pc5.644@tornado.tampabay.rr.com:


> Apple proper and the Apple Store are not connected and are run out of
> two separate geographic locations. Therefore the reason you did not
> get a response by writing to them. Even writing to the Apple Store
> will not yield your information. They figure once you have purchased
> using a specific e-mail address you can always get what you need, the
> same as it is with nearly any other internet download purchase.
>
Thanks for the links, I would have never found it otherwise.

I will have to remember to print out your advice and my registration
details when I get them.



--
GIT Groupie : http://gitgroupie.timchuma.com
The Twits Give Me the Shits : http://twitsgivemetheshits.timchuma.com
My Photos : http://photos.timchuma.com