Archived from groups: rec.video.desktop (
More info?)
Unfortunately you have found your way into a problem caused by a
communtications gap in the world of digital video. Please, take the time to
read your camcorder manual very carefully beginning on page 43. This chapter
is labeled "Editing Features" should I have the page number wrong. Then also
read the section labeled "Card (Optional) Features. Once you have read these
sections you will probably see more clearly why the tech's at Panasonic did
not clearly understand your needs.
Many camcorders have the optional memory card feature. These cards have the
ability to store still images in perhaps two or more different resolutions,
plus the ability to record short MPEG movie sequences. The basic terminology
used by most consumers to describe these MPEG sequences is "My Movies" - as
I did by calling them 'short MPEG movie sequences". It is also commonplace
to term the recordings to the video cassette "My Movies". Should you call
technical support with the description "I cannot download my movies over the
USB connection" it is only natural for the tech to assume you are meaning
those MPEG sequences from the memory card. I blame your situaition on the
tech for not clarifying the true nature of your problem by asking a few
simple questions concerning the source of "your movies".
Naturally I am only assuming the conversation was somewhat vague from your
side. I am only speaking from the types of conversations I personally have
with people attempting to deal with their equipment, what they may think is
the proper means of using that equipment, and the reality of how that
equipment actually works. Mind you, I am not intimating you are not a
knowledgable person. With all the differeing links to computers from
camcorders, memory chips, and the multitude of technical jargon it does take
a lot of study to realize their differences.
My advice would be to contact Panasonic for the return of the un-needed
software. Simply tell them there was a miscommunication in the whole thing
and I am sure they will comply. In the meantime, you should take the time to
read or even re-read the sections of the camcorder manual beginning with
"Editing Features". The section on the memory card clearly says the MPEG
videos can only be downloaded using the USB and Movie Messenger.
For capture and editing of your DV footage you will need a 1394 card in a
slot which does not share resources with another device. The ADS Pyro cards
are good ones, and the ADS Pyro Professional ships with Premiere Pro 1.5,
Encore 1.5 and Audition 1.5 at around $500. Otherwise an inexpensive 1394
card is fine and you could use Windows Movie Maker, though that software
lacks a bit in editing features is a good place for beginner to get their
feet wet.
If you would like some personal assistance please send an e-mail using the
webmaster address below.
--
Larry Johnson
Digital Video Solutions
webmaster@digitalvideosolutions.com
http://www.digitalvideosolutions.com
877-227-6281 Toll Free Sales Assistance
386-672-1941 Customer Service
386-672-1907 Technical Support
386-676-1515 Fax
"Jark" <timcole@colescorner.com> wrote in message
news
ZudnWGPHKTw3ITfRVn-3Q@comcast.com...
>I am tearing my hair out trying to get my XP system to recognize the
>Panasonic
> MiniDV PalmCorder PV-DV102D over a USB hookup so I can transcribe the
> contents of a dv tape onto a dvd. The software provided by Panasonic and
> the software I've downloaded refuse to recognize it. WinXP, with all its
> latest bells and whistles, just keeps saying "unknown usb device."
> Panasonic keeps saying that it should work and charged me $22 for a cd of
> the software which didn't work!
> One good thing came out of all this -- I upgraded my motherboard bios and
> smoothed over a few other developing problems with usb 2.0.
> Does anyone have any ideas to offer?
>
>
>
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