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Windows 7 Remote Desktop

Last response: in Windows 7
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January 7, 2011 7:12:03 PM

Hello,
I've read the thread(s) regarding this issue but it doesn't appear to have been resolved in my situation. I have used Remote Desktop to connect to a Windows 7 64 bit computer using Windows 7 for a long time. I recently got a new Windows 7 64 bit PC to replace the standard Windows 7 computer. Now, whenever I minimize my remote desktop client window on my new PC, it immediately disconnects from the remote session. When I maximize the window, it automatically tries to reconnect. It is not always successful and takes several minutes to get back to the remote session which is still running as if I never left. The event viewer on the remote computer shows this message:
The RDP protocol component X.224 detected an error in the protocol stream and has disconnected the client.
I have looked on the search engines and on Microsoft, but nothing addresses this issue in Windows 7 and most answers don't take into account that it only happens when the client is minimized. Since it worked just fine until I went from using the RDP client on a Win 7 PC to a Win 7 64 bit PC I'm assuming that it has something to do with a setting on the new PC, but I have not been able to find a single setting that relates to this issue. I'm using remote desktop for administration only and I am the only user of the remote PC. Any ideas?

More about : windows remote desktop

a b $ Windows 7
January 7, 2011 7:21:21 PM

Strange problem indeed. I havent had isssues doing 32bit anything into my W7 64bit machines. If it was a server I would look at the policy settings but it isnt.

Have you tried updating the ethernet drivers on either on them? It may be dropping some packets for some strange reason.
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a b $ Windows 7
January 7, 2011 8:41:56 PM

Use WRD all the time to connect to server, never had a drop out, although I am using a different port number than the default.
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January 19, 2011 2:31:49 PM

All of my drivers are up to date and the problem still persists. I think I've narrowed it down to a Netgear WNDR 3700 V1 router, but it could still be a setting somewhere on my new RDP client. What I've noticed is that sometimes I can minimize the RD client window and come back to it 30 minutes later and it's still working. Sometimes I come back to it and the window is black and unresponsive after one minute, sometimes I come back to it and I can see what was on my screen when I minimized it, but it is unresponsive. Sometimes the client will reconnect to the session without needing a password, sometimes it says "can't connect to the remote computer", but then when I click "connect" right away, I can login as usual. There must be some setting either in the router or the client that is sending some sort of suspend command whenever I minimize the client, or somewhere in the router that gives a timeout command when there is no activity? This is one of the toughest problems I've ever encountered, and one of the most frustrating! Thanks for the suggestions, keep them coming!
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February 7, 2012 11:13:16 AM

this computer can't connect to the remote computer try connecting again.If the problem continues, contact owner of the remote computer or your network administrator
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March 14, 2012 3:18:17 AM

I have EXACTLY the same problem and EXACTLY the same router! So did you ever figure it out?! It's been over a year now and I never saw a conclusion.
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