G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)
I have been trying to get "Offer Remote Assistance" in a
domain environment to function. I have enabled the group
policy "Offer Remote Assistance" and given the "Domain
Admins" the right to control and view users system. I
then started the "Remote Desktop Help Session Manager" on
the local system and checked the Remote assistance setting
on the local station under Remote tab. I go to tools then
to "Offer Remote Assistance" and choose the system by name
which it finds, it then tells me who is logged in and asks
me if I want to assist this person which I do, I hit the
button and it says "A program could not start. Please try
again". The problem here is that I am not sure what
program wont start and it does not give any indication on
to resolve this. Thanks in advance for any help.
Kevin
I have been trying to get "Offer Remote Assistance" in a
domain environment to function. I have enabled the group
policy "Offer Remote Assistance" and given the "Domain
Admins" the right to control and view users system. I
then started the "Remote Desktop Help Session Manager" on
the local system and checked the Remote assistance setting
on the local station under Remote tab. I go to tools then
to "Offer Remote Assistance" and choose the system by name
which it finds, it then tells me who is logged in and asks
me if I want to assist this person which I do, I hit the
button and it says "A program could not start. Please try
again". The problem here is that I am not sure what
program wont start and it does not give any indication on
to resolve this. Thanks in advance for any help.
Kevin