Pinnacle Liquid Edition 5 - Vanishing Timeline

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Guest

Guest
Archived from groups: rec.video.desktop (More info?)

If there is already a discussion of this elsewhere please let me know,
but I was unable to find one.

I've been using Pinnacle Liquid Edition 5.5 for about a year and it is
worlds better than Pinnacle Studio. However, after spending several
hours working on a client video the application froze and terminated.
When I went back into the project everything on the timeline had
vanished. I ran the Project Diagnostic to no avail. Has anyone ever
seen this problem before and does anyone have a solution? I searched
Pinnacles Discussion Forum with no success and I would contact Pinnacle
myself, but that is a monumental waste of time since no one there
answers the phone or even bothers calling anyone back.

Unforunately, I cannot spend too much time with this problem. It has
already happened twice (and the first time was not an application
freeze, the contents of the timeline were just gone). Also, I've
already uninstalled and reinstalled the project as well as it's latest
patches - except for 5.62, which keeps asking me for a authorization
code and never accepts anything I give it (this was the voice mail I
left with Pinnacle and never got a return call)

Anyway, venting over.

Thanks!

Brett Christlieb
 
C

cory

Distinguished
Nov 20, 2001
131
0
18,680
Archived from groups: rec.video.desktop (More info?)

At the top above your preview monitor, it should say "New Timeline (2)" or
"New Timeline (3)". Select the correct timeline from the dropdown menu and
you're good to go. I think this is some kind of automatic "feature" where
you don't lose ALL of your work if something goes wrong in one of your
timelines, causing the program to crash.
Anyway, let me know if this doesn't fix it...

Cory

<brettchristlieb@mailbolt.com> wrote in message
news:1109045898.099295.151970@l41g2000cwc.googlegroups.com...
> If there is already a discussion of this elsewhere please let me know,
> but I was unable to find one.
>
> I've been using Pinnacle Liquid Edition 5.5 for about a year and it is
> worlds better than Pinnacle Studio. However, after spending several
> hours working on a client video the application froze and terminated.
> When I went back into the project everything on the timeline had
> vanished. I ran the Project Diagnostic to no avail. Has anyone ever
> seen this problem before and does anyone have a solution? I searched
> Pinnacles Discussion Forum with no success and I would contact Pinnacle
> myself, but that is a monumental waste of time since no one there
> answers the phone or even bothers calling anyone back.
>
> Unforunately, I cannot spend too much time with this problem. It has
> already happened twice (and the first time was not an application
> freeze, the contents of the timeline were just gone). Also, I've
> already uninstalled and reinstalled the project as well as it's latest
> patches - except for 5.62, which keeps asking me for a authorization
> code and never accepts anything I give it (this was the voice mail I
> left with Pinnacle and never got a return call)
>
> Anyway, venting over.
>
> Thanks!
>
> Brett Christlieb
>
 
G

Guest

Guest
Archived from groups: rec.video.desktop (More info?)

Cory wrote:

> At the top above your preview monitor, it should say "New Timeline (2)" or
> "New Timeline (3)". Select the correct timeline from the dropdown menu and
> you're good to go. I think this is some kind of automatic "feature" where
> you don't lose ALL of your work if something goes wrong in one of your
> timelines, causing the program to crash.
> Anyway, let me know if this doesn't fix it...

Also, you can go to Pinnacle Webforums for answers to a lot of your
questions. http://tinyurl.com/54vyq
 
G

Guest

Guest
Archived from groups: rec.video.desktop (More info?)

The solution Cory presented resolved the problem. This is good, because
I was not looking forward to rebuilding that project again.

Brett


Cory wrote:
> At the top above your preview monitor, it should say "New Timeline
(2)" or
> "New Timeline (3)". Select the correct timeline from the dropdown
menu and
> you're good to go. I think this is some kind of automatic "feature"
where
> you don't lose ALL of your work if something goes wrong in one of
your
> timelines, causing the program to crash.
> Anyway, let me know if this doesn't fix it...
>
> Cory
>
> <brettchristlieb@mailbolt.com> wrote in message
> news:1109045898.099295.151970@l41g2000cwc.googlegroups.com...
> > If there is already a discussion of this elsewhere please let me
know,
> > but I was unable to find one.
> >
> > I've been using Pinnacle Liquid Edition 5.5 for about a year and it
is
> > worlds better than Pinnacle Studio. However, after spending several
> > hours working on a client video the application froze and
terminated.
> > When I went back into the project everything on the timeline had
> > vanished. I ran the Project Diagnostic to no avail. Has anyone ever
> > seen this problem before and does anyone have a solution? I
searched
> > Pinnacles Discussion Forum with no success and I would contact
Pinnacle
> > myself, but that is a monumental waste of time since no one there
> > answers the phone or even bothers calling anyone back.
> >
> > Unforunately, I cannot spend too much time with this problem. It
has
> > already happened twice (and the first time was not an application
> > freeze, the contents of the timeline were just gone). Also, I've
> > already uninstalled and reinstalled the project as well as it's
latest
> > patches - except for 5.62, which keeps asking me for a
authorization
> > code and never accepts anything I give it (this was the voice mail
I
> > left with Pinnacle and never got a return call)
> >
> > Anyway, venting over.
> >
> > Thanks!
> >
> > Brett Christlieb
> >
 
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