Remote Desktop over dial-up

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I have some Windows XP Pro machines at remote locations that I dial into and
then open a Remote Desktop Connection to it. On 10 out of 11 this works fine.
But one the last one I can dial into the remote Windows XP Pro machine but
when I try to open the remote desktop connection it cannot find the computer.
I have verified that it is set up identically to the other 10 systems. Same
computer name, same "accept incoming connections" settings, same users and
rights. I ruled out the dial up connection on my local machine by copying a
connections that works and changing the phone number. Any other ideas? The
only thing I can think of is that the modem line on the remote machine is
going through a PBX. But that seems unlikely to cause a problem like this.
2 answers Last reply
More about remote desktop dial
  1. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    Reply to message from "Jerry" <Jerry@discussions.microsoft.com> (Fri, 04 Feb 2005 13:29:
    08) about "Remote Desktop over dial-up":

    > I have some Windows XP Pro machines at remote locations that I dial into and then open
    > a Remote Desktop Connection to it. On 10 out of 11 this works fine. But one the last
    > one I can dial into the remote Windows XP Pro machine but when I try to open the remote
    > desktop connection it cannot find the computer. I have verified that it is set up
    > identically to the other 10 systems. Same computer name, same "accept incoming
    > connections" settings, same users and rights. I ruled out the dial up connection on my
    > local machine by copying a connections that works and changing the phone number. Any
    > other ideas? The only thing I can think of is that the modem line on the remote machine
    > is going through a PBX. But that seems unlikely to cause a problem like this.

    I guess you could test by bypassing the PBX and connecting the problematic PC modem
    directly to a telephone line...

    ------
    Al Jarvi (MS-MVP Windows Networking)

    === Posted with Qusnetsoft NewsReader 3.1 for the PocketPC
  2. Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

    Can you not connect via IP Address, or FQDN?

    Can you ping or tracert the remote machine?

    Perhaps the remote computer has a software firewall blocking your RDP
    Requests.

    Can you open a remote desktop session to the computer from that computer,
    i.e. while sitting at the console of this remote machine, can the end user
    get to the Remote Desktop Logon when entering the loopback IP Address
    (127.0.0.1), NetBIOS or FQDN?

    Patrick Rouse
    Microsoft MVP - Terminal Server
    http://www.workthin.com

    "Sooner Al" wrote:

    > Reply to message from "Jerry" <Jerry@discussions.microsoft.com> (Fri, 04 Feb 2005 13:29:
    > 08) about "Remote Desktop over dial-up":
    >
    > > I have some Windows XP Pro machines at remote locations that I dial into and then open
    > > a Remote Desktop Connection to it. On 10 out of 11 this works fine. But one the last
    > > one I can dial into the remote Windows XP Pro machine but when I try to open the remote
    > > desktop connection it cannot find the computer. I have verified that it is set up
    > > identically to the other 10 systems. Same computer name, same "accept incoming
    > > connections" settings, same users and rights. I ruled out the dial up connection on my
    > > local machine by copying a connections that works and changing the phone number. Any
    > > other ideas? The only thing I can think of is that the modem line on the remote machine
    > > is going through a PBX. But that seems unlikely to cause a problem like this.
    >
    > I guess you could test by bypassing the PBX and connecting the problematic PC modem
    > directly to a telephone line...
    >
    > ------
    > Al Jarvi (MS-MVP Windows Networking)
    >
    > === Posted with Qusnetsoft NewsReader 3.1 for the PocketPC
    >
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