Error when requesting remote assistance

[Guest]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

When I try requesting Remote Assistance from someone, when I click on the
Invite button after entering their email address, it says Remote Assistance
failed, please try again. The box in Cnotrol Panel/Systems are checked to
allow remote control and remote assistance of my computer. Any ideas as to
what's wrong?
thanks

 

[mark]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

It sounds like maybe one of the two pcs doesn't have a compatible version of
MSN Messenger, that allows for remote assistance.

"SashasMommy" wrote:

> When I try requesting Remote Assistance from someone, when I click on the
> Invite button after entering their email address, it says Remote Assistance
> failed, please try again. The box in Cnotrol Panel/Systems are checked to
> allow remote control and remote assistance of my computer. Any ideas as to
> what's wrong?
> thanks
>