Novice: NeroVision requires DirectX 9?

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Archived from groups: rec.video.desktop (More info?)

I've just installed my first DVD writer. It came bundled with various
programs, including an upgrade to my old OEM Nero programs. One of
these is NeroVision Express. But when I tried to run it, I got a
message saying I require DirectX 9.0.

I'm not clear on several points:
1. Why wouldn't it have offered to install that too?
2. How can I tell what version of DirectX I do have on this XP PC
please?

--
Terry, West Sussex, UK
 
G

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Archived from groups: rec.video.desktop (More info?)

Terry Pinnell <terrypin@dial.pipex.com> wrote:

>I've just installed my first DVD writer. It came bundled with various
>programs, including an upgrade to my old OEM Nero programs. One of
>these is NeroVision Express. But when I tried to run it, I got a
>message saying I require DirectX 9.0.
>
>I'm not clear on several points:
>1. Why wouldn't it have offered to install that too?
>2. How can I tell what version of DirectX I do have on this XP PC
>please?

Well, I've just answered Q2 myself a short time after posting that. I
ran running a program called dxdiag.exe in \windows\system32. But that
says I *do* have version 9. Specifically, it reports DirectX 9.0b
(4.09.0000.0902)

So the question now becomes: why won't NeroVision Express run?

--
Terry, West Sussex, UK
 

frank

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On Tue, 15 Mar 2005 21:42:54 +0000, in 'rec.video.desktop',
in article <Re: Novice: NeroVision requires DirectX 9?>,
Terry Pinnell <terrypin@dial.pipex.com> wrote:

>Terry Pinnell <terrypin@dial.pipex.com> wrote:
>
>>I've just installed my first DVD writer. It came bundled with various
>>programs, including an upgrade to my old OEM Nero programs. One of
>>these is NeroVision Express. But when I tried to run it, I got a
>>message saying I require DirectX 9.0.
>>
>>I'm not clear on several points:
>>1. Why wouldn't it have offered to install that too?

Because it may not have been included on the CD-ROM, or perhaps 9.0a
was included but it didn't offer to install it because you had a later
version already installed?

>>2. How can I tell what version of DirectX I do have on this XP PC
>>please?

Run the DirectX Diagnostic Tool program, dxdiag.exe.

>Well, I've just answered Q2 myself a short time after posting that. I
>ran running a program called dxdiag.exe in \windows\system32. But that
>says I *do* have version 9. Specifically, it reports DirectX 9.0b
>(4.09.0000.0902)

According to the Nero Web site, DirectX 9.0a is all that's required
for NeroVision Express.

http://ww2.nero.com/us/Nero_6_Ultra_Edition_Update_System_Requirements.html

>So the question now becomes: why won't NeroVision Express run?

Perhaps your existing DirectX installation is somehow corrupt or
perhaps NeroVision Express really wants the latest DirectX 9.0c
(4.09.0000.0904).

If I were you the first thing that I would do is to upgrade to 9.0c.
You should be able to do this via the Microsoft Windows Update (WinUp)
Web site. The process is simple: while connected to the Internet but
with no other applications running, launch Microsoft Internet Explorer
(MSIE) and select the "Windows Update" item on the 'Tools' menu. This
will take you to the WinUp Web site where you can ask the Windows
Update process to scan your system for available updates. If this is
something which you haven't done for a while, you may see one or more
critical security-related updates offered to you. Install these first,
reboot your system, and then go back to WinUp and get DirectX 9.0c.
You'll also need to reboot after installing any new version of
DirectX.

If DirectX 9.0c isn't offered to you via the WinUp process, you can
always go to the following URL and follow the links to download the
DirectX 9.0c End-User Runtime.

http://www.microsoft.com/windows/directx/

If installing DirectX 9.0c doesn't resolve the issue you're having, I
would suggest going to the Nero Web site and downloading and
installing all six of the latest Nero updates. It looks like the
latest version of NeroVision Express is 3.1.0.0, but if I were you, I
would install all six update packs and not just Update-Package 2.

http://ww2.nero.com/us/nero-up.php

Your original message implied that you had an old OEM version of Nero
previously installed on your system and I'm thinking that may also be
the cause of your problem, so as a last resort you might want to try
downloading and running the General Clean Tool. This will (supposedly)
remove all traces of previous Nero installs so that you can start over
with a clean system.

http://ww2.nero.com/us/General_Clean_Tool.html

Good luck and HTH.

--
Frank, Independent Consultant
New York, NY
[Please remove 'nojunkmail.' from address to reply via e-mail.]
Read Frank's thoughts on HDV at http://www.humanvalues.net/hdv/
 
G

Guest

Guest
Archived from groups: rec.video.desktop (More info?)

Frank <frank@nojunkmail.humanvalues.net> wrote:

>On Tue, 15 Mar 2005 21:42:54 +0000, in 'rec.video.desktop',
>in article <Re: Novice: NeroVision requires DirectX 9?>,
>Terry Pinnell <terrypin@dial.pipex.com> wrote:
>
>>Terry Pinnell <terrypin@dial.pipex.com> wrote:
>>
>>>I've just installed my first DVD writer. It came bundled with various
>>>programs, including an upgrade to my old OEM Nero programs. One of
>>>these is NeroVision Express. But when I tried to run it, I got a
>>>message saying I require DirectX 9.0.
>>>
>>>I'm not clear on several points:
>>>1. Why wouldn't it have offered to install that too?
>
>Because it may not have been included on the CD-ROM, or perhaps 9.0a
>was included but it didn't offer to install it because you had a later
>version already installed?
>
>>>2. How can I tell what version of DirectX I do have on this XP PC
>>>please?
>
>Run the DirectX Diagnostic Tool program, dxdiag.exe.
>
>>Well, I've just answered Q2 myself a short time after posting that. I
>>ran running a program called dxdiag.exe in \windows\system32. But that
>>says I *do* have version 9. Specifically, it reports DirectX 9.0b
>>(4.09.0000.0902)
>
>According to the Nero Web site, DirectX 9.0a is all that's required
>for NeroVision Express.
>
>http://ww2.nero.com/us/Nero_6_Ultra_Edition_Update_System_Requirements.html
>
>>So the question now becomes: why won't NeroVision Express run?
>
>Perhaps your existing DirectX installation is somehow corrupt or
>perhaps NeroVision Express really wants the latest DirectX 9.0c
>(4.09.0000.0904).
>
>If I were you the first thing that I would do is to upgrade to 9.0c.
>You should be able to do this via the Microsoft Windows Update (WinUp)
>Web site. The process is simple: while connected to the Internet but
>with no other applications running, launch Microsoft Internet Explorer
>(MSIE) and select the "Windows Update" item on the 'Tools' menu. This
>will take you to the WinUp Web site where you can ask the Windows
>Update process to scan your system for available updates. If this is
>something which you haven't done for a while, you may see one or more
>critical security-related updates offered to you. Install these first,
>reboot your system, and then go back to WinUp and get DirectX 9.0c.
>You'll also need to reboot after installing any new version of
>DirectX.
>
>If DirectX 9.0c isn't offered to you via the WinUp process, you can
>always go to the following URL and follow the links to download the
>DirectX 9.0c End-User Runtime.
>
>http://www.microsoft.com/windows/directx/
>
>If installing DirectX 9.0c doesn't resolve the issue you're having, I
>would suggest going to the Nero Web site and downloading and
>installing all six of the latest Nero updates. It looks like the
>latest version of NeroVision Express is 3.1.0.0, but if I were you, I
>would install all six update packs and not just Update-Package 2.
>
>http://ww2.nero.com/us/nero-up.php
>
>Your original message implied that you had an old OEM version of Nero
>previously installed on your system and I'm thinking that may also be
>the cause of your problem, so as a last resort you might want to try
>downloading and running the General Clean Tool. This will (supposedly)
>remove all traces of previous Nero installs so that you can start over
>with a clean system.
>
>http://ww2.nero.com/us/General_Clean_Tool.html
>
>Good luck and HTH.

Thanks a lot for that very thorough and helpful reply, Frank. I will
probably update DirectX, but after further attempts and a reboot it
started working. Some weird temporary quirk.

This program was one of the many Nero (or should I say ahead?)
components in the bundle that came with my DVD-writer. The main one
seems to be Nero Express, which is a new name to me. Is that
effectively a replacement for my old Nero Burning program, which was
version 5.5.9.2? I let the installation over-write everything although
I first copied my C:\Program Files\ahead folder with a new name, just
in case I ever need to refer to it. I see the new folder is 220MB
versus 66MB for the old one!

One program I tried was Nero Wave Editor, but it reports 'The license
you are currently using does not allow you to start this application.'
What's that all about please? Why include it in the bundle if I can't
use it? Not that I reckon I need it, as I have a presumably similar
program called GoldWave, which I use occasionally for editing MP3 and
WMA files.

Although I've just taken delivery of a spindle of 50 DVD-R 4X, and 10
DVD-RW, I have yet to burn my first DVD. I'll be back no doubt with
more questions soon!

--
Terry, West Sussex, UK
 
G

Guest

Guest
Archived from groups: rec.video.desktop (More info?)

Nero puts "many" modules on its' CDs but only the Minimum is allowed to run
without paying for a Lic.
I paid for an upgrade and am very pleased with ALL the modules

"Terry Pinnell" <terrypin@dial.pipex.com> wrote in message
news:spsg311fb9gb54n585l6eusu1eio3a78bv@4ax.com...
> Frank <frank@nojunkmail.humanvalues.net> wrote:
>
> >On Tue, 15 Mar 2005 21:42:54 +0000, in 'rec.video.desktop',
> >in article <Re: Novice: NeroVision requires DirectX 9?>,
> >Terry Pinnell <terrypin@dial.pipex.com> wrote:
> >
> >>Terry Pinnell <terrypin@dial.pipex.com> wrote:
> >>
> >>>I've just installed my first DVD writer. It came bundled with various
> >>>programs, including an upgrade to my old OEM Nero programs. One of
> >>>these is NeroVision Express. But when I tried to run it, I got a
> >>>message saying I require DirectX 9.0.
> >>>
> >>>I'm not clear on several points:
> >>>1. Why wouldn't it have offered to install that too?
> >
> >Because it may not have been included on the CD-ROM, or perhaps 9.0a
> >was included but it didn't offer to install it because you had a later
> >version already installed?
> >
> >>>2. How can I tell what version of DirectX I do have on this XP PC
> >>>please?
> >
> >Run the DirectX Diagnostic Tool program, dxdiag.exe.
> >
> >>Well, I've just answered Q2 myself a short time after posting that. I
> >>ran running a program called dxdiag.exe in \windows\system32. But that
> >>says I *do* have version 9. Specifically, it reports DirectX 9.0b
> >>(4.09.0000.0902)
> >
> >According to the Nero Web site, DirectX 9.0a is all that's required
> >for NeroVision Express.
> >
>
>http://ww2.nero.com/us/Nero_6_Ultra_Edition_Update_System_Requirements.html
> >
> >>So the question now becomes: why won't NeroVision Express run?
> >
> >Perhaps your existing DirectX installation is somehow corrupt or
> >perhaps NeroVision Express really wants the latest DirectX 9.0c
> >(4.09.0000.0904).
> >
> >If I were you the first thing that I would do is to upgrade to 9.0c.
> >You should be able to do this via the Microsoft Windows Update (WinUp)
> >Web site. The process is simple: while connected to the Internet but
> >with no other applications running, launch Microsoft Internet Explorer
> >(MSIE) and select the "Windows Update" item on the 'Tools' menu. This
> >will take you to the WinUp Web site where you can ask the Windows
> >Update process to scan your system for available updates. If this is
> >something which you haven't done for a while, you may see one or more
> >critical security-related updates offered to you. Install these first,
> >reboot your system, and then go back to WinUp and get DirectX 9.0c.
> >You'll also need to reboot after installing any new version of
> >DirectX.
> >
> >If DirectX 9.0c isn't offered to you via the WinUp process, you can
> >always go to the following URL and follow the links to download the
> >DirectX 9.0c End-User Runtime.
> >
> >http://www.microsoft.com/windows/directx/
> >
> >If installing DirectX 9.0c doesn't resolve the issue you're having, I
> >would suggest going to the Nero Web site and downloading and
> >installing all six of the latest Nero updates. It looks like the
> >latest version of NeroVision Express is 3.1.0.0, but if I were you, I
> >would install all six update packs and not just Update-Package 2.
> >
> >http://ww2.nero.com/us/nero-up.php
> >
> >Your original message implied that you had an old OEM version of Nero
> >previously installed on your system and I'm thinking that may also be
> >the cause of your problem, so as a last resort you might want to try
> >downloading and running the General Clean Tool. This will (supposedly)
> >remove all traces of previous Nero installs so that you can start over
> >with a clean system.
> >
> >http://ww2.nero.com/us/General_Clean_Tool.html
> >
> >Good luck and HTH.
>
> Thanks a lot for that very thorough and helpful reply, Frank. I will
> probably update DirectX, but after further attempts and a reboot it
> started working. Some weird temporary quirk.
>
> This program was one of the many Nero (or should I say ahead?)
> components in the bundle that came with my DVD-writer. The main one
> seems to be Nero Express, which is a new name to me. Is that
> effectively a replacement for my old Nero Burning program, which was
> version 5.5.9.2? I let the installation over-write everything although
> I first copied my C:\Program Files\ahead folder with a new name, just
> in case I ever need to refer to it. I see the new folder is 220MB
> versus 66MB for the old one!
>
> One program I tried was Nero Wave Editor, but it reports 'The license
> you are currently using does not allow you to start this application.'
> What's that all about please? Why include it in the bundle if I can't
> use it? Not that I reckon I need it, as I have a presumably similar
> program called GoldWave, which I use occasionally for editing MP3 and
> WMA files.
>
> Although I've just taken delivery of a spindle of 50 DVD-R 4X, and 10
> DVD-RW, I have yet to burn my first DVD. I'll be back no doubt with
> more questions soon!
>
> --
> Terry, West Sussex, UK
>
 

frank

Distinguished
Dec 31, 2007
1,588
0
19,780
Archived from groups: rec.video.desktop (More info?)

On Wed, 16 Mar 2005 19:27:47 +0000, in 'rec.video.desktop',
in article <Re: Novice: NeroVision requires DirectX 9?>,
Terry Pinnell <terrypin@dial.pipex.com> wrote:

>Thanks a lot for that very thorough and helpful reply, Frank.

You're quite welcome.

>I will probably update DirectX,

As an OS (operating system) person, I would not be fulfilling my duty
if I didn't strongly encourage you to do so, and to install all
security-related updates as well as SP2 (Service Pack 2) if you
haven't already done so. Of course, if you are using a recently
purchased machine, then it most likely came with SP2 pre-installed,
although additional security updates have been issued since the
release of SP2.

>but after further attempts and a reboot it
>started working. Some weird temporary quirk.

Actually, now that I think about it, I believe that I've perhaps seen
that exact behaviour on one or more client systems. I'll assume that
it's just a bug in the installer.

>This program was one of the many Nero (or should I say ahead?)

Ahead Software changed its name to Nero AG (Nero Inc. in the U.S. and
Nero K.K. in Japan) effective January 1, 2005.

Reference: http://ww2.nero.com/us/PR_2004_12_14.html

>components in the bundle that came with my DVD-writer. The main one
>seems to be Nero Express, which is a new name to me. Is that
>effectively a replacement for my old Nero Burning program, which was
>version 5.5.9.2?

No, the main burning program, which is the best in the lot in my
opinion, is still Nero Burning ROM. You can find a complete list of
all of the various programs included in the current Nero package at
the following URL.

http://ww2.nero.com/us/prog_versions.php

>I let the installation over-write everything although
>I first copied my C:\Program Files\ahead folder with a new name, just
>in case I ever need to refer to it. I see the new folder is 220MB
>versus 66MB for the old one!

Yes, the product has certainly grown in size over time.

>One program I tried was Nero Wave Editor, but it reports 'The license
>you are currently using does not allow you to start this application.'
>What's that all about please? Why include it in the bundle if I can't
>use it?

It seems that you don't have a full licence. Upgrade options can be
found at the following URL.

https://secure.nero.com/en/secure.asp

>Not that I reckon I need it, as I have a presumably similar
>program called GoldWave, which I use occasionally for editing MP3 and
>WMA files.

GoldWave has more functionality than the Nero Wave Editor, although I
highly recommend Sony Sound Forge for any serious two-track editing.
As an audio person, I also use Adobe Audition (the various free
filters available here and there on the Web allow it to read and write
a wide variety of file formats, which I find useful from time to time)
and Steinberg WaveLab.

>Although I've just taken delivery of a spindle of 50 DVD-R 4X, and 10
>DVD-RW, I have yet to burn my first DVD. I'll be back no doubt with
>more questions soon!

The newsgroup will be waiting for you with open arms, I'm sure. :)

--
Frank, Independent Consultant
New York, NY
[Please remove 'nojunkmail.' from address to reply via e-mail.]
Read Frank's thoughts on HDV at http://www.humanvalues.net/hdv/
 
G

Guest

Guest
Archived from groups: rec.video.desktop (More info?)

"L. P. LePage" <lplepage@comcast.net> wrote:

>Nero puts "many" modules on its' CDs but only the Minimum is allowed to run
>without paying for a Lic.
>I paid for an upgrade and am very pleased with ALL the modules

Thanks. See also my reply to Frank.

--
Terry, West Sussex, UK
 
G

Guest

Guest
Archived from groups: rec.video.desktop (More info?)

Frank <frank@nojunkmail.humanvalues.net> wrote:

>On Wed, 16 Mar 2005 19:27:47 +0000, in 'rec.video.desktop',
>in article <Re: Novice: NeroVision requires DirectX 9?>,
>Terry Pinnell <terrypin@dial.pipex.com> wrote:
>
>>Thanks a lot for that very thorough and helpful reply, Frank.
>
>You're quite welcome.
>
>>I will probably update DirectX,
>
>As an OS (operating system) person, I would not be fulfilling my duty
>if I didn't strongly encourage you to do so, and to install all
>security-related updates as well as SP2 (Service Pack 2) if you
>haven't already done so. Of course, if you are using a recently
>purchased machine, then it most likely came with SP2 pre-installed,
>although additional security updates have been issued since the
>release of SP2.

Unfortunately I had a Bad Experience when I upgraded to SP2 some
months ago. So many problems that I reverted to SP1. (A residual
problem I've never solved is that I can no longer run System
Information, or get list of Dependencies in Services>Properties. Maybe
one day I'll brace myself and try SP2 again!)

>>but after further attempts and a reboot it
>>started working. Some weird temporary quirk.
>
>Actually, now that I think about it, I believe that I've perhaps seen
>that exact behaviour on one or more client systems. I'll assume that
>it's just a bug in the installer.

>>This program was one of the many Nero (or should I say ahead?)
>
>Ahead Software changed its name to Nero AG (Nero Inc. in the U.S. and
>Nero K.K. in Japan) effective January 1, 2005.
>
>Reference: http://ww2.nero.com/us/PR_2004_12_14.html

Ah, that explains it thanks. (My installation CD was still using
'Ahead'; its copyright was 1999-2004.)

>>components in the bundle that came with my DVD-writer. The main one
>>seems to be Nero Express, which is a new name to me. Is that
>>effectively a replacement for my old Nero Burning program, which was
>>version 5.5.9.2?
>
>No, the main burning program, which is the best in the lot in my
>opinion, is still Nero Burning ROM. You can find a complete list of
>all of the various programs included in the current Nero package at
>the following URL.
>
>http://ww2.nero.com/us/prog_versions.php

Thanks. Pretty daunting list!

>>I let the installation over-write everything although
>>I first copied my C:\Program Files\ahead folder with a new name, just
>>in case I ever need to refer to it. I see the new folder is 220MB
>>versus 66MB for the old one!
>
>Yes, the product has certainly grown in size over time.
>
>>One program I tried was Nero Wave Editor, but it reports 'The license
>>you are currently using does not allow you to start this application.'
>>What's that all about please? Why include it in the bundle if I can't
>>use it?
>
>It seems that you don't have a full licence. Upgrade options can be
>found at the following URL.
>
>https://secure.nero.com/en/secure.asp

To get the price, I tried the 'Nero 6 Reloaded Downloadable Serial
Number', and found it was about 60 USD. What's not clear to me yet is
whether that's the appropriate option for me, or indeed what I get for
it. Anyway, for the time being at least, I'll try to get as much value
as possible out of this 'bundle' I've just paid for as part of my DVD
writer. My requirements have so far been very modest, so I rather
doubt that I *need* more. BTW, the version of Nero Express I have is
6.3.1.17, versus the latest version of 6.6.0.8.

>>Not that I reckon I need it, as I have a presumably similar
>>program called GoldWave, which I use occasionally for editing MP3 and
>>WMA files.
>
>GoldWave has more functionality than the Nero Wave Editor, although I
>highly recommend Sony Sound Forge for any serious two-track editing.
>As an audio person, I also use Adobe Audition (the various free
>filters available here and there on the Web allow it to read and write
>a wide variety of file formats, which I find useful from time to time)
>and Steinberg WaveLab.
>
>>Although I've just taken delivery of a spindle of 50 DVD-R 4X, and 10
>>DVD-RW, I have yet to burn my first DVD. I'll be back no doubt with
>>more questions soon!
>
>The newsgroup will be waiting for you with open arms, I'm sure. :)

Thank you, much appreciated.

--
Terry, West Sussex, UK