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Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)
I have a number of Dell Latitude D600 laptops running Windows XP Pro with
both SP1 and SP2. I am unable to Offer Remote Assistance to any of the
laptops, I receive the error "Remote server machine does not exist or is
unavailable" as soon as I try to connect - there is no problem offering
remote assistance to desktops!
I have a group policy set up to enable Remote Assistance and the following
exceptions for SP2 firewall blocks:
%systemroot%\system32\sessmgr.exe
%systemroot%\pchealth\helptctr\binaries\helpsvc.exe
Port - TCP 135
Remote Desktop - port 3389
I have searched Microsoft and other forums - is there something else that I
am missing?
Thanks in advance for any help!
2nd posting - Sorry
I have a number of Dell Latitude D600 laptops running Windows XP Pro with
both SP1 and SP2. I am unable to Offer Remote Assistance to any of the
laptops, I receive the error "Remote server machine does not exist or is
unavailable" as soon as I try to connect - there is no problem offering
remote assistance to desktops!
I have a group policy set up to enable Remote Assistance and the following
exceptions for SP2 firewall blocks:
%systemroot%\system32\sessmgr.exe
%systemroot%\pchealth\helptctr\binaries\helpsvc.exe
Port - TCP 135
Remote Desktop - port 3389
I have searched Microsoft and other forums - is there something else that I
am missing?
Thanks in advance for any help!
2nd posting - Sorry