Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Remote Desktop Not working on some computers
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Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

 

Hello,

I have a strange issue:

Environment:
I manage about 100 computers in mixed environment of Windows 98, 2000
and XP on a Windows 2000 Server domain. I have about 5 sites that I
manage. I usually try to work with remote desktop where ever possible
to save time etc.

Problem:
I'm running into problems with some computers on the network. It seems
that I'm not able to connect to them from my administrative computer.
However I can connect to them from other computers on the site. And I
can "play hop scotch" and log on to a computer that works at that site
and then log on to the problem computer.

Potential Causes:
There a few potential causes that I have identified and eliminated.

1) I know remote desktop is enabled on the problem computer because I
can connect, just not directly using my computer.

2) I know that my computer is working with remote desktop; I use it
flawlessly every day.

3) I think the issue could be a networking problem, but I'm not sure
what would definitively tell me that. We do use routers/firewalls...but
why does it work for some and not others? And if it were a firewall
issue I would think that I would not connect at all.

4) I have turned off Windows Firewall through domain policy and enabled
remote desktop through domain policy. This seems to be fine for all but
a few computers.

Can anyone give some clue as to what is happening here?

Thank you!

Jeremy

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Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

 

Have the computer, to which the connect failed, XP SP2 installed?
<jporter188@hotmail.com> schrieb im Newsbeitrag
news:1112902212.554920.5670@o13g2000cwo.googlegroups.com...
> Hello,
>
> I have a strange issue:
>
> Environment:
> I manage about 100 computers in mixed environment of Windows 98, 2000
> and XP on a Windows 2000 Server domain. I have about 5 sites that I
> manage. I usually try to work with remote desktop where ever possible
> to save time etc.
>
> Problem:
> I'm running into problems with some computers on the network. It seems
> that I'm not able to connect to them from my administrative computer.
> However I can connect to them from other computers on the site. And I
> can "play hop scotch" and log on to a computer that works at that site
> and then log on to the problem computer.
>
> Potential Causes:
> There a few potential causes that I have identified and eliminated.
>
> 1) I know remote desktop is enabled on the problem computer because I
> can connect, just not directly using my computer.
>
> 2) I know that my computer is working with remote desktop; I use it
> flawlessly every day.
>
> 3) I think the issue could be a networking problem, but I'm not sure
> what would definitively tell me that. We do use routers/firewalls...but
> why does it work for some and not others? And if it were a firewall
> issue I would think that I would not connect at all.
>
> 4) I have turned off Windows Firewall through domain policy and enabled
> remote desktop through domain policy. This seems to be fine for all but
> a few computers.
>
> Can anyone give some clue as to what is happening here?
>
> Thank you!
>
> Jeremy
>

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

 

Yes, I do notice that after SP2 the remote desktop stops working. I
wonder if there is a hot fix for this???

Thank you,

Jeremy

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

 

I did try a fix from MS with no luck. The fix I tried is:
WindowsXP-KB884020-x86-enu.exe.

It's strange because I can connect to the problem computer, just not
directly. I have to hop from another on the same subnet then to the
problem computer.

Any ideas?

Thanks,

Jeremy
jporter188@hotmail.com wrote:
> Yes, I do notice that after SP2 the remote desktop stops working. I
> wonder if there is a hot fix for this???
>
> Thank you,
>
> Jeremy

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

 

anyone?

jporter188@hotmail.com wrote:
> I did try a fix from MS with no luck. The fix I tried is:
> WindowsXP-KB884020-x86-enu.exe.
>
> It's strange because I can connect to the problem computer, just not
> directly. I have to hop from another on the same subnet then to the
> problem computer.
>
> Any ideas?
>
> Thanks,
>
> Jeremy
> jporter188@hotmail.com wrote:
> > Yes, I do notice that after SP2 the remote desktop stops working. I
> > wonder if there is a hot fix for this???
> >
> > Thank you,
> >
> > Jeremy

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

 

replace the termsrv.dll (SP2) with the version from SP1.
It works ....

Best regards

Hajo
<jporter188@hotmail.com> schrieb im Newsbeitrag
news:1113336158.801868.191870@g14g2000cwa.googlegroups.com...
> anyone?
>
> jporter188@hotmail.com wrote:
>> I did try a fix from MS with no luck. The fix I tried is:
>> WindowsXP-KB884020-x86-enu.exe.
>>
>> It's strange because I can connect to the problem computer, just not
>> directly. I have to hop from another on the same subnet then to the
>> problem computer.
>>
>> Any ideas?
>>
>> Thanks,
>>
>> Jeremy
>> jporter188@hotmail.com wrote:
>> > Yes, I do notice that after SP2 the remote desktop stops working. I
>> > wonder if there is a hot fix for this???
>> >
>> > Thank you,
>> >
>> > Jeremy
>

Reply to Anonymous
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