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I have windows 7 professional and the drivers for my cd-dvd rewrite drive wont l

Last response: in Windows 7
January 8, 2011 10:34:25 PM

For some reason, my dvd drive wont read a disc now, it just keeps spining. When I use device manager, it says windows could not load a related driver and I should click on the driver tab, then details, it just shows the two drivers listed and nothing else.
January 8, 2011 11:14:51 PM

Have you tried to uninstall and reinstall the drivers for that device? You could try that and see if that helps.

-- Ryan
Windows Outreach Team
January 9, 2011 6:18:09 PM

I have done that twice now with no results. I am beginning to wonder if it is a hardware issue and not a programing issue.
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January 9, 2011 6:47:54 PM

This is the message I get when I use device manager to see what is wrong:

This device is working properly.

Windows did not start a related device driver. To learn more, click the Driver tab and then click Driver Details.

When I click on Driver details, it shows the following 2 drivers:



What I find funny here is that if it is working properly, then it should load the damn drivers.
January 16, 2011 3:43:30 PM

try going out to Windows update & see if there are any newer drivers