Remote Assistance & Norton Antivirus 2005 Problem

[gary]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

Whenever I try to do a remote assistance with someone that has Norton
Antivirus 2005 installed I can't connect, but if I disable the Internet Worm
Security within Norton Antivirus 2005, then I am able to connect. How can I
prevent having to disable Internet Worm Security whenever I want to connect?

Thank you.

Gary Belanger
belagary@hotmail.com

 

[Guest]

Archived from groups: microsoft.public.windowsxp.work_remotely (More info?)

I would look at the NAV support web site, if they have one, for help with this...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual benefit of all of us...
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"Gary" <Gary@discussions.microsoft.com> wrote in message
news:089B69CB-88FF-4C03-B0BB-D0D1844C6EAF@microsoft.com...
> Whenever I try to do a remote assistance with someone that has Norton
> Antivirus 2005 installed I can't connect, but if I disable the Internet Worm
> Security within Norton Antivirus 2005, then I am able to connect. How can I
> prevent having to disable Internet Worm Security whenever I want to connect?
>
> Thank you.
>
> Gary Belanger
> belagary@hotmail.com