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Tom's Hardware > Forum > Windows 7 > General Discussion > Windows 7 64-bit connection issues

Windows 7 64-bit connection issues

Forum Windows 7 : General Discussion Windows 7 64-bit connection issues

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Hi,

I recently purchased a new computer and installed Windows 7. My copy of 7 is an upgrade disc (used on my old computer which had XP), so I first tried the methods detailed here (first the registry modification, then the double-install). Neither worked, so I called tech support, got the confirmation ID and activated it fine. However, my issue is that only specifically 64-bit applications can connect to the internet - Internet Explorer 8 64-bit and Teamspeak 3 64-bit both work perfectly, whereas Chrome, Firefox, Steam, various games etc cannot.

Any ideas?

EDIT: Oh yeah, if I boot Linux on the same computer it works just fine.


Message edited by Megika on 01-10-2011 at 04:39:51 AM
Reply to Megika
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This makes no sense. All 32bit programs will work perfectly under Windows 7 64. How exactly do you connect to the internet? Are their any specific error messages from the programs that won't connect?

Reply to Herr_Koos

What? You are not making sense. You cannot "upgrade" a 32 bit OS to a 64 bit OS. It requires a complete new install. Then you must install all your programs to the new 64 bit OS. If you are trying to simply run your old programs from your old XP installation while booted up to your new 64 bit installation, you cannot do that. You have to reinstall everything from scratch to the new 64 bit OS.

Reply to jitpublisher

Herr_Koos wrote :

This makes no sense. All 32bit programs will work perfectly under Windows 7 64. How exactly do you connect to the internet? Are their any specific error messages from the programs that won't connect?



Computer has a wired connection to the router (Linksys WRT54GL, running recent Gargoyle firmware), which is connected to the modem.

No error messages; IE8 just says "Internet explorer cannot display the webpage", with the option to use the Network Diagnostics tool.

Google Chrome: "This web page is not available.

The web page at http://www.google.com/ might be temporarily down or it may have moved permanently to a new web address."

Steam and games just give generic "could not connect" messages.

jitpublisher wrote :

What? You are not making sense. You cannot "upgrade" a 32 bit OS to a 64 bit OS. It requires a complete new install. Then you must install all your programs to the new 64 bit OS. If you are trying to simply run your old programs from your old XP installation while booted up to your new 64 bit installation, you cannot do that. You have to reinstall everything from scratch to the new 64 bit OS.



Sorry, I wasn't clear - that was my previous computer, and it was a new installation.

My issue is with my new computer - I was only mentioning that to explain why I had to try the "double install" to activate.

The new computer computer worked fine for about a week before I did that.

Reply to Megika

You mention that IE-64bit can connect, but Chrome and IE32 cannot. Do you have an "always on" connection to your ISP?

Reply to Herr_Koos

Herr_Koos wrote :

You mention that IE-64bit can connect, but Chrome and IE32 cannot. Do you have an "always on" connection to your ISP?



Yes, I do.

Reply to Megika

This is very puzzling. This is Win7-64, right? Try downloading Firefox (32-bit) and see if that works. It sometimes has clearer error messages than IE.

Reply to Herr_Koos

Also, I have seen this problem when your local DNS service has a problem. Try setting your DNS addresses manually to 8.8.8.8 and 8.8.8.4 (this below to Google and are publicly accessible).

Reply to COLGeek

Well, I just went ahead and reinstalled Windows 7, which resolved the problem.

Whatever it was.

By the way, Firefox didn't give a better error message.

Thanks though!

Reply to Megika

Cool, glad to hear it. Very odd bug, this.

Reply to Herr_Koos
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Windows media player
By fantastik250, 1 hour ago:

No problem, you can try downloading codecs. There is one called CCCP or some other ones....

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