Archived from groups: microsoft.public.windowsxp.hardware (More info?)
It worked a few months ago but then it would not burn DVDs -it will not recognize RW+R and did not find dvd-R until today. Ist the storage support said it was bad media until I told them I was using sony media. 2ndly the drive check software I downloaded from sony storage supports hangs up a lot. After several tries it will eventually allow you to play a DVD in Win Med 9 Right now I only have the new installed Record now to try.
So far from Sony support
1) They had me change the unit to Master on IDE channel 2 on its own lonely ribon. restart
2)Then they had me remove any buring software, and the MyDVD and record now have such a problem being remove they have special instructions from deleting files to removing items from your registry, That was 8 different DVD programs INC nero 5.5 updated that I had to take off and do countless finds in the registry to have 100% of every program removed.
3)They had me remove checks from use this drive to burn cd.s in advance setting of the drives properties in the device manager.
4) update the firmware from their site
5)go to the Ide ATA atap device in the manager and advance tab to change devices from Dma if avail to pio
6) They sent me a link to update ascpi driver 471.2 from adaptecs site.
7) the had me reinstall just the record now program and it did try to recognize and burn a DVD-R but failed it still will not reccog nize blank DVD +RW media (please insertr blank disk)
8) they had me change from the VIA controller to a generic
8) lastly they had me update my Motherboard bios
9) I am waiting on the XP service pack CD to come and then it still does not work I get to call back provided it happen in the 2 week period of support that I paid $20 for because technicaly my warranty ran out 2 month ago. even though I intsalled the unilt a month after I bought it and these problems stared about 3 months ago.
I thought since it worked before that it was a software update issuse and not possiblly a defective unit. They tell me there is no repair for out of warranty, meaning it might be trash. If any of these help someone let me know or if you find a solution. I have read post from so many people with the same or simular units that the word class action is enering my head.
Thanks
Frustrated Ross
It worked a few months ago but then it would not burn DVDs -it will not recognize RW+R and did not find dvd-R until today. Ist the storage support said it was bad media until I told them I was using sony media. 2ndly the drive check software I downloaded from sony storage supports hangs up a lot. After several tries it will eventually allow you to play a DVD in Win Med 9 Right now I only have the new installed Record now to try.
So far from Sony support
1) They had me change the unit to Master on IDE channel 2 on its own lonely ribon. restart
2)Then they had me remove any buring software, and the MyDVD and record now have such a problem being remove they have special instructions from deleting files to removing items from your registry, That was 8 different DVD programs INC nero 5.5 updated that I had to take off and do countless finds in the registry to have 100% of every program removed.
3)They had me remove checks from use this drive to burn cd.s in advance setting of the drives properties in the device manager.
4) update the firmware from their site
5)go to the Ide ATA atap device in the manager and advance tab to change devices from Dma if avail to pio
6) They sent me a link to update ascpi driver 471.2 from adaptecs site.
7) the had me reinstall just the record now program and it did try to recognize and burn a DVD-R but failed it still will not reccog nize blank DVD +RW media (please insertr blank disk)
8) they had me change from the VIA controller to a generic
8) lastly they had me update my Motherboard bios
9) I am waiting on the XP service pack CD to come and then it still does not work I get to call back provided it happen in the 2 week period of support that I paid $20 for because technicaly my warranty ran out 2 month ago. even though I intsalled the unilt a month after I bought it and these problems stared about 3 months ago.
I thought since it worked before that it was a software update issuse and not possiblly a defective unit. They tell me there is no repair for out of warranty, meaning it might be trash. If any of these help someone let me know or if you find a solution. I have read post from so many people with the same or simular units that the word class action is enering my head.
Thanks
Frustrated Ross