Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > cd drive and dvd drive gone
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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

cd drive and dvd drive disappeared from my computer, in
device manager, there is a yellow exclamation mark next to
both drive, in properties for both drives thei is an error
message, "windows cannot load the device driver for this
hardware. The driver may be corrupt or missing (code 39)
i have tried uninstalling them and restarting the
computer, both individually, and together, also i have
checked the wires, they are all fine, tried unplugging and
pluggin back in, then uninstalling, and still same
problem, very grateful for any help here... thanks

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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

Try loading your chipset driver, the ones that came with the motherboard.
Chances are they are gone/corrupted for the ide controler.

Jo Bo

"matt" <anonymous@discussions.microsoft.com> wrote in message
news:1900401c41bfe$3bbbc0e0$a301280a@phx.gbl...
> cd drive and dvd drive disappeared from my computer, in
> device manager, there is a yellow exclamation mark next to
> both drive, in properties for both drives thei is an error
> message, "windows cannot load the device driver for this
> hardware. The driver may be corrupt or missing (code 39)
> i have tried uninstalling them and restarting the
> computer, both individually, and together, also i have
> checked the wires, they are all fine, tried unplugging and
> pluggin back in, then uninstalling, and still same
> problem, very grateful for any help here... thanks

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

i cant, their on a cd, and dont have a cd drive
>-----Original Message-----
>Try loading your chipset driver, the ones that came with
the motherboard.
>Chances are they are gone/corrupted for the ide controler.
>
>Jo Bo
>
>"matt" <anonymous@discussions.microsoft.com> wrote in
message
>news:1900401c41bfe$3bbbc0e0$a301280a@phx.gbl...
>> cd drive and dvd drive disappeared from my computer, in
>> device manager, there is a yellow exclamation mark next
to
>> both drive, in properties for both drives thei is an
error
>> message, "windows cannot load the device driver for this
>> hardware. The driver may be corrupt or missing (code 39)
>> i have tried uninstalling them and restarting the
>> computer, both individually, and together, also i have
>> checked the wires, they are all fine, tried unplugging
and
>> pluggin back in, then uninstalling, and still same
>> problem, very grateful for any help here... thanks
>
>
>.
>

Reply to matt

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

I had this happen also (don't remember if error code was the same) In the microsoft knowledge base
I found an article about it . It involved a corrupted registry and I used REGEDIT to fix it.

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