explorer 2 mouse problem

[Chad]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi guys

I have recently installed a Microsoft Explorer 2 wireless mouse to replace a older wireless mouse.
This is on a Windows XP system.

The problem is that the mouse wheel horizontal tracking (new feature) doesn't work. All the other features work ok.

Also after a while a error message pops up saying that there is a error in point32.exe and the mouse needs to restart.
This continues on every 5 min. Its quit frustrating.

I have uninstalled and reinstalled the software (intellipoint 5) off the disk that came with the mouse.
I installed the mouse on a different computer and it works fine.

Thanks
Chad

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

http://support.microsoft.com/default.aspx?scid=kb;en-us;834840

Have you seen this?
Sitaraman


"chad" <anonymous@discussions.microsoft.com> wrote in message
news:1F6F93E9-DABE-43CF-860C-D37F8FEBF0A0@microsoft.com...
> Hi guys
>
> I have recently installed a Microsoft Explorer 2 wireless mouse to replace
a older wireless mouse.
> This is on a Windows XP system.
>
> The problem is that the mouse wheel horizontal tracking (new feature)
doesn't work. All the other features work ok.
>
> Also after a while a error message pops up saying that there is a error in
point32.exe and the mouse needs to restart.
> This continues on every 5 min. Its quit frustrating.
>
> I have uninstalled and reinstalled the software (intellipoint 5) off the
disk that came with the mouse.
> I installed the mouse on a different computer and it works fine.
>
> Thanks
> Chad

 

[Chad]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi

Thank you very much. This is the information I was looking for.

Chad