Archived from groups: alt.comp.periphs.mainboard.abit (More info?)
My board developed leaking capacitors and Abit replaced it for free. The
board was out of warranty plus I didn't have the receipt either.
The online RMA form was a little confusing, it wanted purchase date but
seemed to indicate not to make one up if you don't know. Well, if you leave
it blank it won't continue so I ended up calling the RMA phone number and
that's how I found out they would replace it for free. They said just
estimate purchase date, I think they really go by the serial number of the
mobo anyway.
When you fill out the form indicating an out of warranty board, you are
charged a $25 repair fee, payable with Paypal. I had to call the number
again to get them to delete the $25 fee, I wanted to speed it up.
I chose to do a cross shipment, which had a $7 charge plus $150 refundable
deposit. So, it cost me $7 but that was my choice to speed things up. The
replacement was sent out the same day I paid. The refund of the deposit is
handled with a check from Abit, that took a couple of weeks to get back.
If your board is already dead, you might just send your board back 2nd day
air and apply the $7 to that rather than doing a cross shipment. You'd
probably only be without the board for 2 or 3 more days and wouldn't have to
deal with the deposit.
From what I could gather, getting any out of warranty board repaired would
only cost $25, I saw no mention of any additional charges. I guess I should
say replaced, rather than repaired.
BGC
My board developed leaking capacitors and Abit replaced it for free. The
board was out of warranty plus I didn't have the receipt either.
The online RMA form was a little confusing, it wanted purchase date but
seemed to indicate not to make one up if you don't know. Well, if you leave
it blank it won't continue so I ended up calling the RMA phone number and
that's how I found out they would replace it for free. They said just
estimate purchase date, I think they really go by the serial number of the
mobo anyway.
When you fill out the form indicating an out of warranty board, you are
charged a $25 repair fee, payable with Paypal. I had to call the number
again to get them to delete the $25 fee, I wanted to speed it up.
I chose to do a cross shipment, which had a $7 charge plus $150 refundable
deposit. So, it cost me $7 but that was my choice to speed things up. The
replacement was sent out the same day I paid. The refund of the deposit is
handled with a check from Abit, that took a couple of weeks to get back.
If your board is already dead, you might just send your board back 2nd day
air and apply the $7 to that rather than doing a cross shipment. You'd
probably only be without the board for 2 or 3 more days and wouldn't have to
deal with the deposit.
From what I could gather, getting any out of warranty board repaired would
only cost $25, I saw no mention of any additional charges. I guess I should
say replaced, rather than repaired.
BGC
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