Who is Arvato?

google this Arvato Digital Services and read the result

http://en.wikipedia.org/wiki/Arvato_Digital_Services

I always search before posting.

Actually, the website for Arvato Digital Services is just a placemarker now. The main Arvato site exists, but the fact that they list data mining as one of their services just makes them suspect.

Yeah, I read that before posting. I found the entry to be very brief and non-informative.

They just provide the sales service for microsoft.

I suppose it's cheaper for Microsoft to outsource this to another company rather than doing it themselves. But it really doesn't help the image of Windows 8 at all that they can't even be bothered to take your money for it and need to have someone else do it.

Windows 7 went through digital river sales service and downloads.

They almost always use outside sales services.Nothing new.

I think it's also how they use shipping now.

The fact that they are using a dedicated app makes it less transparent than if you were purchasing from a web site. At least on the web, you can see the link URL, the domain, and if it is encrypted. All of that is hidden by using the desktop upgrade assistant app.

If it were done on the web it might be one of those deals where you get the message "you are now leaving the Microsoft website..." yadda yadda when you make the purchase. Which I can imagine being more irritating than the way it is with the desktop app and the Arvato disclaimers therein.

So basically, nobody has had any problems with using the upgrade assistant/Arvato to buy Windows 8?

ARVATO has debited my credit card 4 times, but no load seems to be faud

A lot of people including myself who paid to also have the back up DVD sent to us never received it microsoft has lost at least 1 online customer in the future and most likely many more.

I made my own dvd from the iso file they offer if you want to install later.This is asked in the process.

I did the same.

However, if people are paying for it and not receiving it, then that is a problem.

I haven't had any problems with multiple charges from Arvato. I was charged once for the Windows 8 upgrade price and that's all.

I tried to buy Windows 8 from them yesterday. They charged my credit card three times and I got nothing.

Ok, so I had the same problems. Anyone dealing with this company needs to do the following: Email: salesinfo@arvatousa.com, twitter@arvato.de and make sure to include the details of the transaction and subject "ISSUE REFUND IMMEDIATELY". I found their twitter to be more reliable than their website for customer service :\

arvato distribution GmbH is a ***. They think they are great and the best of the world. The strategy is to sell without good service - the money makers with fat minus... Digital River from the US is a dream!

all you need from them is your windows 8 key. if you got your key just go to microsoft and download the OS from here:
http://windows.microsoft.com/en-GB/windows-8/upgrade-pr...

I used the service to upgrade from Windows XP to Windows 8, with no problem. $39.95

Arvato is a worldwide company whose parent company is Bertelsmann. Remember Sony BMG (Bertelsmann music group). They do everything from mastering, copy and print, packaging etc. Several sites located in the united states including Weaverville, NC, Louisville KY and Duncan SC.