Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
AdamW wrote:
> Shenan, excellent point,
> Here are two takes on the same procedure
>
> I found this procedure in one of the answers to a question
> What to do if CD Writer is not recognized by Windows XP?
>
> When you loaded XP, Easy CD Creator (or likeness) was on
> the system?
> The BIOS sees the drive fine?
> It is not present in device manager?
> If you load a new driver, you cannot?
> If you load new software, no difference?
> Yes to these means Filters.
> First, uninstall any burning software on the system.
> Reboot as required.
>
> Go to start
> run
> type regedit, then OK, to open the registry editor
>
> Expand HKEY_LOCAL_MACHINE
> Expand SYSTEM
> Expand CurrentControlSet
> Expand Control
> Expand Class
> Find and highlight: {4D36E965-E325-11CE-BFC1-08002BE10318}
> Right click on it, go to export.
> Save it on the desktop, with back as the file name (in
> case this does not work)
> Save it.
> With the {4D36E965-E325-11CE-BFC1-08002BE10318}key still
> blue on the left, look on the right for an entry for
> Upper Filters
> Delete the Upper Filters
> Look for Lower Filters as well.
> Delete that too.
> Close the Registry Editor, and restart the machine.
> See if Explorer finds your drives.
>
> Procedure to use in case CD writer is not recognized by Windows XP
> home edition.
>
> Print this page.
>
> 1. Click on Start Menu and then click on Run.
> In run window type "regedit" (without the quotes)
> and then click OK.
>
> 2. In the Registy editor navigate to the following registry key:
>
>
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE
-BFC1-08002BE10318}
>
> 3. In this key you will see UpperFilters and/or LowerFilters. Right
> click on them and select Delete and then click OK.
>
> 4. Quit Registry Editor.
>
> 5. After removing the UpperFilters and LowerFilters
> right click on the My Computer icon on your desktop and select
> Manage.
>
> 6. In the Computer Management Window click on the Device Manager.
>
> 7. Click the Plus on CD/DVD ROM.
> In here you will see entries for the CD/DVD ROM drive(s) that you
> have.
>
> 8. Right click on your Creative CD-RW 4224 and select uninstall.
>
> 9 At the top of the Device Manager you will see your computer name.
> Right click on your computer name and select "Scan for Hardware
> Changes".
> This will reinstall your CD-RW drive
>
> 10. Check if your CD-RW works fine.
Ah - Okay - yes - I have suggested that many times on this newsgroup. It is
excellent advice!
Thanks for posting it here - hopefully someone doing a search will find both
your Microsoft contact advice as well as this method to fix the CD/DVD
issues if needed!
--
<- Shenan ->
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