Avoid Circuit City

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

This is unbelievable. IMO, Avoid Circuit City at all costs after what they
just pulled on me.

I went in on Monday to buy an HP Notebook model ZX5160. They were offering
an additional $250 off and with a $100 rebate the price was $1199.

I saw their model ZX5040US for $199 after rebates. That has a dedicated
memory for the video and firewire. But it was out of stock and they didn't
know if any were coming in.

I specifically told the salesman that I'd be back Wednesday after
researching the 2nd computer.

I show up this afternoon and the $250 Circuit City Rebate is gone. I'm told
it ended Sunday night. This almost came to blows as the sales manager first
infers I didn't see it,then tells me the guy we found who helped me wasn't
from the computer section so he can't be expected to know a rebate ends. I
told him that wasn't my problem and that his refusal to honor the price was
a "stupid decision." Then he tells me he isn't stupid and get pissed off. I
as ked him how he was pissed off when I was getting screwed? He insisted he
wasn't screwing me and that he was trying to work with me. I asked him how,
by now tralking me into paying $1349 for the same computer I wanted to walk
out the door with on Monday?

I then had to tell him to listen carefully as I didn't say he was stupid. I
said he was making a stupid managerial decision as I walked in the door
with cash, his salesman [who suddenly wasn't a real salesman] spoke to me
about the two different notebooks, and I said I'be be back to buy one
Wednesday. I had to explain to him that if the sale ended Monday [now
another saleman intervenes and tells me it ended Monday not Sunday] then
the onus is on the salesman to try to sell me one Monday by telling me the
rebate ended.

He goes back into "I can't manufacture a store rebate." to which I told him
he could do whatever he wanted to do and write up an explanation. His
comment then was that at $1199 he was losing money. I asked how he was
losing money if he was selling it at that price all last week!

Avoid Circuit City. They remind me of a place called TOPS in NJ years ago.
They just wanted to sell you a service contract and be out the door with
you.

Mike

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

On Wed, 19 May 2004 18:23:28 -0500, MikeW <dontspamme@nospam.com>
wrote:

I'm not trying to bust your balls, but I don't see anything that
warrants a boycott of CC on my part here;

>This is unbelievable. IMO, Avoid Circuit City at all costs after what they
>just pulled on me.
>
>I went in on Monday to buy an HP Notebook model ZX5160. They were offering
>an additional $250 off and with a $100 rebate the price was $1199.
>
>I saw their model ZX5040US for $199 after rebates. That has a dedicated
>memory for the video and firewire. But it was out of stock and they didn't
>know if any were coming in.
>
>I specifically told the salesman that I'd be back Wednesday after
>researching the 2nd computer.

>
>I show up this afternoon and the $250 Circuit City Rebate is gone. I'm told
>it ended Sunday night.
You didn't know it would end because you didn't ask when it ended,
that was your first mistake.

>This almost came to blows as the sales manager first
>infers I didn't see it,then tells me the guy we found who helped me wasn't
>from the computer section so he can't be expected to know a rebate ends. I
>told him that wasn't my problem and that his refusal to honor the price was
>a "stupid decision."
Did you really think you were going to gain any ground that way? He
already knows you're pissed off, so why would he give a break to
someone that probably won't be a repeat customer, let alone someone
telling him he doesn't know how to do his job.

>Then he tells me he isn't stupid and get pissed off. I
>as ked him how he was pissed off when I was getting screwed?
Sounds to me like you aren't getting screwed, you just failed to take
advantage of a seemingly good opportunity. He being pissed off
probably doesn't have as much to do with your deal as much as it does
what you said.

>He insisted he
>wasn't screwing me and that he was trying to work with me. I asked him how,
>by now tralking me into paying $1349 for the same computer I wanted to walk
>out the door with on Monday?
Well, go down to your local gas station and tell them you feel you're
getting screwed because you wanted to buy a gallon of gas in 1964 and
are mad that it isn't $0.34 a gallon now. You will probably get a good
rest for the following few weeks in a nut ward.

>
>I then had to tell him to listen carefully as I didn't say he was stupid. I
>said he was making a stupid managerial decision as I walked in the door
>with cash, his salesman [who suddenly wasn't a real salesman] spoke to me
>about the two different notebooks, and I said I'be be back to buy one
>Wednesday.
"Said I'd be back to buy one monday" means nothing to retailers, they
hear it a billion times a week. Something like "If I put half the
money down on it now, and buy either notebook A or notebook B on
wednsday, will I still qualify for the rebates that are in effect
today?" would have been a much more productive way to handle it. Often
you can buy the less expensive one, and have 30 days or so to get full
value for a trade-in for a more expensive one, but I'm not sure if CC
has this policy or not. The point is Information, Information,
Information. Funny thing is, every electronics shop I've been in has a
booth called, strangely enough, Information, where you can get the
real story on what is happening, and what will be happening.

>I had to explain to him that if the sale ended Monday [now
>another saleman intervenes and tells me it ended Monday not Sunday] then
>the onus is on the salesman to try to sell me one Monday by telling me the
>rebate ended.

>
>He goes back into "I can't manufacture a store rebate." to which I told him
>he could do whatever he wanted to do and write up an explanation.
They're not a charity. If I had a nickle for every person that I've
heard try something like that to save a buck or two, I'd be rich. Gone
are the days where you can bargin with any salesman you meet and get a
buck out of it. The prices are the prices, and if you hesitate, you
will probably lose.

>His
>comment then was that at $1199 he was losing money. I asked how he was
>losing money if he was selling it at that price all last week!
Easy, they guess how many they will sell at the sale price, along with
how many they sell at full price, and estimate at what point they will
start losing money. The fact is that a sale that never ends is not a
sale, but rather that is the regular price. You just need to realize
that a bargin, wether it be a sale, a rebate, or whatever else, will
eventually end. Are you really going to depend on someone telling you
when to buy to get the best deal? No, They're in it for the profit as
much, if not more, than you are in it to save a buck.

>
>Avoid Circuit City. They remind me of a place called TOPS in NJ years ago.
>They just wanted to sell you a service contract and be out the door with
>you.
>
>Mike
Sounds like you just missed out due to poor information gathering and
hesitation. Sorry it didn't work out for you, but I'm sure if you wait
around for a while and do some research, You'll find the same or even
a better deal somewhere. I don't have a CC in the state I live in, but
we do have a BestBuy and a compusa. Both have been more than happy to
let me use a computer there to do a little research on something I was
looking to buy, which may have helped you out here quite a bit.




You should start drinking prune juice and KY jelly cocktails right now,
that will make things a lot smoother.
-Felatio Love

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

GTD <duh@stoopid.net> wrote in
news:sgtna0pc9jmh9248g50upvrqnlosb0d4f1@4ax.com:

> Sounds like you just missed out due to poor information gathering

What a jerk you are. Sound like you are in sales.

I didn't start out arguing. I started out polite and explained the
situation. He came back a few minutes later and said "There is nothing I
can do." Seems pretty final to me.


Mike

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

My experience is that an offer of a rebate on this model just means
the next (new) model is about to come out at around that lower price.

A rebate is usually worth avoiding.

Also, the statistics for rebates is no where close to 100% success for
submissions - it's like 60 to 70%. NOT worth the gamble.

Forrest

Motherboard Help By HAL web site:
http://home.comcast.net/~hal-9000/

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

I don't think almost coming to blows over computer hardware is worth it.
No matter who is at fault. There are plenty of other places to buy.
If I wasn't happy with the service I just wouldn't purchase anything from them
in the future. Sooner or later if you lose enough customers you'll go out of
business.

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

On 20 May 2004 01:23:08 GMT, private1964@aol.com (PRIVATE1964) wrote:

> I don't think almost coming to blows over computer hardware is worth it.
>No matter who is at fault. There are plenty of other places to buy.
>If I wasn't happy with the service I just wouldn't purchase anything from them
>in the future. Sooner or later if you lose enough customers you'll go out of
>business.
I agree. I don't know about all states, but the in one I live in,
You're looking at WAY more than the $250 this guy was trying to save
if you take a swing at someone.


You should start drinking prune juice and KY jelly cocktails right now,
that will make things a lot smoother.
-Felatio Love

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

>I didn't start out arguing. I started out polite and explained the
>situation. He came back a few minutes later and said "There is nothing I
>can do." Seems pretty final to me.
>

Right then you could do one of two things. Ask to speak to someone higher upany
maybe clear the matter up or say "You just lost a customer and in the future I
will shop somewhere else...have a nice day."

The "have a nice day" at the end is optional.

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

Since you went on Monday and it really ended Sunday, you would have missed
the rebate regardless. Also by saying someone made a stupid decision that is
in effect calling them stupid. Try telling your boss he/she made a stupid
decision. Get the point? Tough luck pal, I've heard far worse stories than
this.


"MikeW" <dontspamme@nospam.com> wrote in message
news:UPadncB2xPrtcTbdRVn-hQ@giganews.com...
> This is unbelievable. IMO, Avoid Circuit City at all costs after what they
> just pulled on me.
>
> I went in on Monday to buy an HP Notebook model ZX5160. They were offering
> an additional $250 off and with a $100 rebate the price was $1199.
>
> I saw their model ZX5040US for $199 after rebates. That has a dedicated
> memory for the video and firewire. But it was out of stock and they didn't
> know if any were coming in.
>
> I specifically told the salesman that I'd be back Wednesday after
> researching the 2nd computer.
>
> I show up this afternoon and the $250 Circuit City Rebate is gone. I'm
told
> it ended Sunday night. This almost came to blows as the sales manager
first
> infers I didn't see it,then tells me the guy we found who helped me wasn't
> from the computer section so he can't be expected to know a rebate ends. I
> told him that wasn't my problem and that his refusal to honor the price
was
> a "stupid decision." Then he tells me he isn't stupid and get pissed off.
I
> as ked him how he was pissed off when I was getting screwed? He insisted
he
> wasn't screwing me and that he was trying to work with me. I asked him
how,
> by now tralking me into paying $1349 for the same computer I wanted to
walk
> out the door with on Monday?
>
> I then had to tell him to listen carefully as I didn't say he was stupid.
I
> said he was making a stupid managerial decision as I walked in the door
> with cash, his salesman [who suddenly wasn't a real salesman] spoke to me
> about the two different notebooks, and I said I'be be back to buy one
> Wednesday. I had to explain to him that if the sale ended Monday [now
> another saleman intervenes and tells me it ended Monday not Sunday] then
> the onus is on the salesman to try to sell me one Monday by telling me the
> rebate ended.
>
> He goes back into "I can't manufacture a store rebate." to which I told
him
> he could do whatever he wanted to do and write up an explanation. His
> comment then was that at $1199 he was losing money. I asked how he was
> losing money if he was selling it at that price all last week!
>
> Avoid Circuit City. They remind me of a place called TOPS in NJ years ago.
> They just wanted to sell you a service contract and be out the door with
> you.
>
> Mike
>

 

[Rick]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

Rebates are evil. The more hassle people have with them,
the better.

Rick

"booey" <baka@nippon.com> wrote in message news:bxWqc.69691$Ap5.32073@newssvr25.news.prodigy.com...
> Since you went on Monday and it really ended Sunday, you would have missed
> the rebate regardless. Also by saying someone made a stupid decision that is
> in effect calling them stupid. Try telling your boss he/she made a stupid
> decision. Get the point? Tough luck pal, I've heard far worse stories than
> this.
>
>
> "MikeW" <dontspamme@nospam.com> wrote in message
> news:UPadncB2xPrtcTbdRVn-hQ@giganews.com...
> > This is unbelievable. IMO, Avoid Circuit City at all costs after what they
> > just pulled on me.
> >
> > I went in on Monday to buy an HP Notebook model ZX5160. They were offering
> > an additional $250 off and with a $100 rebate the price was $1199.
> >
> > I saw their model ZX5040US for $199 after rebates. That has a dedicated
> > memory for the video and firewire. But it was out of stock and they didn't
> > know if any were coming in.
> >
> > I specifically told the salesman that I'd be back Wednesday after
> > researching the 2nd computer.
> >
> > I show up this afternoon and the $250 Circuit City Rebate is gone. I'm
> told
> > it ended Sunday night. This almost came to blows as the sales manager
> first
> > infers I didn't see it,then tells me the guy we found who helped me wasn't
> > from the computer section so he can't be expected to know a rebate ends. I
> > told him that wasn't my problem and that his refusal to honor the price
> was
> > a "stupid decision." Then he tells me he isn't stupid and get pissed off.
> I
> > as ked him how he was pissed off when I was getting screwed? He insisted
> he
> > wasn't screwing me and that he was trying to work with me. I asked him
> how,
> > by now tralking me into paying $1349 for the same computer I wanted to
> walk
> > out the door with on Monday?
> >
> > I then had to tell him to listen carefully as I didn't say he was stupid.
> I
> > said he was making a stupid managerial decision as I walked in the door
> > with cash, his salesman [who suddenly wasn't a real salesman] spoke to me
> > about the two different notebooks, and I said I'be be back to buy one
> > Wednesday. I had to explain to him that if the sale ended Monday [now
> > another saleman intervenes and tells me it ended Monday not Sunday] then
> > the onus is on the salesman to try to sell me one Monday by telling me the
> > rebate ended.
> >
> > He goes back into "I can't manufacture a store rebate." to which I told
> him
> > he could do whatever he wanted to do and write up an explanation. His
> > comment then was that at $1199 he was losing money. I asked how he was
> > losing money if he was selling it at that price all last week!
> >
> > Avoid Circuit City. They remind me of a place called TOPS in NJ years ago.
> > They just wanted to sell you a service contract and be out the door with
> > you.
> >
> > Mike
> >
>
>

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

GTD <duh@stoopid.net> wrote in
news:sgtna0pc9jmh9248g50upvrqnlosb0d4f1@4ax.com:

> He
> already knows you're pissed off, so why would he give a break to
> someone that probably won't be a repeat customer, let alone someone
> telling him he doesn't know how to do his job.
>

I told him that he didn't know how to do his job aAFTER he said there was
no way he was selling me the computer at $1199 as he'd lose money on it.
Had he honored the price I was told it would be on Wednesday - that is what
is implied when I tell the guy who writes both models down on a piece of
paper for me to research - I would be a repeat customer.

Sheesh,
MikeW

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

GTD <duh@stoopid.net> wrote in
news:av2oa0lt26noq9c699bpf97jnmrp7o44us@4ax.com:

> You're looking at WAY more than the $250 this guy was trying to save
> if you take a swing at someone.
>

Why would I swing at someone? When I said it almost came to blows it was
because after 10 minutes of his exlaining how I didn't see what I saw on
Monday I told him he was making a stupid managerial decision. he said he
wasn't stupid. I told him that I was calling his decision stupid. Hell, I
even told him I apologized if he thought I was calling him that.

This was all after it was clear that this was going nowhere. Now had he
swung at me he was going to be in very serious trouble.


MikeW

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

"booey" <baka@nippon.com> wrote in
news:bxWqc.69691$Ap5.32073@newssvr25.news.prodigy.com:

> Since you went on Monday and it really ended Sunday, you would have
> missed the rebate regardless.

Improve your reading comprehension. It did not end Sunday. He was lying and
he started off ny telling me I was wrong with the price.


> Also by saying someone made a stupid
> decision that is in effect calling them stupid. Try telling your boss
> he/she made a stupid decision. Get the point?

No...I don't have a boss. Haven't had one in 18 years.


>>Tough luck pal, I've
> heard far worse stories than this.


Thanks for the help. You have a nice day.

MikeW

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

I concur, avoid CC.

I was looking to purchase a wireless mouse a few weeks ago after mine
abruptly died.

I thought about buying one online, but since CC is only a couple of miles
away, i decided to trek on down and check the mice out.
yeah, "brick and mortar, " i figured i could handle the mice to see which
one i liked. The salesman told me he could not take it out of the box.
That i'd have to buy it first.
i told him" you mean i can buy it, and open it right at the checkout, check
it out and if i did not like it, return it.
he said "yes."
I went to best buy, bought a open box wireless mouse. not an mx-700, but one
that works.



"MikeW" <dontspamme@nospam.com> wrote in message
news:UPadncB2xPrtcTbdRVn-hQ@giganews.com...
> This is unbelievable. IMO, Avoid Circuit City at all costs after what they
> just pulled on me.
>
> I went in on Monday to buy an HP Notebook model ZX5160. They were offering
> an additional $250 off and with a $100 rebate the price was $1199.
>
> I saw their model ZX5040US for $199 after rebates. That has a dedicated
> memory for the video and firewire. But it was out of stock and they didn't
> know if any were coming in.
>
> I specifically told the salesman that I'd be back Wednesday after
> researching the 2nd computer.
>
> I show up this afternoon and the $250 Circuit City Rebate is gone. I'm
told
> it ended Sunday night. This almost came to blows as the sales manager
first
> infers I didn't see it,then tells me the guy we found who helped me wasn't
> from the computer section so he can't be expected to know a rebate ends. I
> told him that wasn't my problem and that his refusal to honor the price
was
> a "stupid decision." Then he tells me he isn't stupid and get pissed off.
I
> as ked him how he was pissed off when I was getting screwed? He insisted
he
> wasn't screwing me and that he was trying to work with me. I asked him
how,
> by now tralking me into paying $1349 for the same computer I wanted to
walk
> out the door with on Monday?
>
> I then had to tell him to listen carefully as I didn't say he was stupid.
I
> said he was making a stupid managerial decision as I walked in the door
> with cash, his salesman [who suddenly wasn't a real salesman] spoke to me
> about the two different notebooks, and I said I'be be back to buy one
> Wednesday. I had to explain to him that if the sale ended Monday [now
> another saleman intervenes and tells me it ended Monday not Sunday] then
> the onus is on the salesman to try to sell me one Monday by telling me the
> rebate ended.
>
> He goes back into "I can't manufacture a store rebate." to which I told
him
> he could do whatever he wanted to do and write up an explanation. His
> comment then was that at $1199 he was losing money. I asked how he was
> losing money if he was selling it at that price all last week!
>
> Avoid Circuit City. They remind me of a place called TOPS in NJ years ago.
> They just wanted to sell you a service contract and be out the door with
> you.
>
> Mike
>

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

On Wed, 19 May 2004 21:35:49 -0500, MikeW <dontspamme@nospam.com>
wrote:

>GTD <duh@stoopid.net> wrote in
>news:sgtna0pc9jmh9248g50upvrqnlosb0d4f1@4ax.com:
>
>> Sounds like you just missed out due to poor information gathering
>
>What a jerk you are. Sound like you are in sales.
No, actually I'm not either of those. I'm just pointing out what I see
from what you wrote.
The worst part of it all, is that you 'COULD' have taken what I said
and learned from it, But I ccan see that you let things get way too
personal with yourself. YOU ask ME (as well as everyone else in the
NG), to boycott CC because of YOUR experience, an experience that as I
see it, is as much your fault as CCs, if not more so. I am not a jerk,
but I am someone that has bought TONS of stuff, from computers to
cars, to every kind of car part you could imaging, any computer part
you can imagine, guns, home electronics, tools, machinery, houses,
anything you can think of, and can honestly say that I have been
screwed not one time that I didn't get things made even in the end.
You make this big complaint about being screwed, when the basis of it
is that you didn't bother to find out when and if the rebate would
end, and shorted yourself by waiting too long. That's NOT what a
prudent person would consider being screwed.
So if you don't want to take advice from a guy that's had a zillion
sucessful purchaces, with virtually zero failures, fine, but the name
calling is just childish.

As I said before: Sorry it didn't work out for you, but I'm sure if
you wait around for a while and do some research, You'll find the same
or even a better deal somewhere.


You should start drinking prune juice and KY jelly cocktails right now,
that will make things a lot smoother.
-Felatio Love

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

>Thanks for the help. You have a nice day.

lol

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

private1964@aol.com (PRIVATE1964) wrote in
news:20040520115111.15479.00001851@mb-m05.aol.com:

>>Thanks for the help. You have a nice day.
>
> lol
>
>

Yes...pretty good timing on that one...lol

MikeW

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

"MikeW" <DSM@nospam.com> wrote in message
newscSdnSM1yvcT4DHdRVn-ig@giganews.com...
> "booey" <baka@nippon.com> wrote in
> news:bxWqc.69691$Ap5.32073@newssvr25.news.prodigy.com:
>
> > Since you went on Monday and it really ended Sunday, you would have
> > missed the rebate regardless.
>
> Improve your reading comprehension. It did not end Sunday. He was lying
and
> he started off ny telling me I was wrong with the price.

How did you know he was lying when you did not even look at the rebate slip?
You have no idea whether he lying or not since you weren't informed on the
rebate in the first place. If you had, you would have never gotten into this
whole mess. Don't expect minimum wage salespeople to know anything about the
products they sell.

> > Also by saying someone made a stupid
> > decision that is in effect calling them stupid. Try telling your boss
> > he/she made a stupid decision. Get the point?
>
> No...I don't have a boss. Haven't had one in 18 years.

That's nice. My point still stands saying someone's actions are stupid is
the same as calling them stupid. It's no surprise he responded to you the
way he did. From your replies in this thread to anyone who offered a
differing opinion, it's obvious you don't know how to communicate
effectively. Talking down to people won't get you anywhere.


> >>Tough luck pal, I've
> > heard far worse stories than this.
>
>
> Thanks for the help. You have a nice day.

Anytime. Good luck on your boycott.

 

[Guest]

Archived from groups: alt.comp.periphs.mainboard.abit (More info?)

MikeW wrote:

> This is unbelievable. IMO, Avoid Circuit City at all costs after what they
> just pulled on me.
>
> I went in on Monday to buy an HP Notebook model ZX5160. They were offering
> an additional $250 off and with a $100 rebate the price was $1199.
>
> I saw their model ZX5040US for $199 after rebates. That has a dedicated
> memory for the video and firewire. But it was out of stock and they didn't
> know if any were coming in.

snip


get a life!