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H/P photosmart

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JJ   04-13-2004 at 12:01:04 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

How come my XP won't accept the H/P photosmart software. When I try to install it my machine tells me to stop as it may wreck my system. It worked before then quit. What gives?

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Anonymous   04-13-2004 at 03:41:32 AM
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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

It worked before and then quit. You get a message to NOT install it as it
may harm your system. How much more information do you need?????

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard :-)

"JJ" <anonymous@discussions.microsoft.com> wrote in message
news:A4E2A623-66D0-40D7-AEAC-3FF4CFA3ED3A@microsoft.com...
> How come my XP won't accept the H/P photosmart software. When I try to
> install it my machine tells me to stop as it may wreck my system. It
> worked before then quit. What gives?

Reply to Anonymous
Anonymous   04-13-2004 at 01:14:18 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

"JJ" <anonymous@discussions.microsoft.com> wrote in message
news:A4E2A623-66D0-40D7-AEAC-3FF4CFA3ED3A@microsoft.com...

> How come my XP won't accept the H/P photosmart software.
> When I try to install it my machine tells me to stop as it may wreck my
system.
> It worked before then quit. What gives?

You have to COMPLETELY uninstall the software first. (Which in my case meant
hunting down and getting rid of references to it in the Registry.)
Photosmart is an extremely invasive program. Your best bet is to uninstall
it and then roll back to a restore point made before it was first installed.
This may or may not be possible in your case. It wasn't in mine, hence the
"search & destroy" mission.

--
Bob
Kanyak's Doghouse
http://kanyak.com

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