Archived from groups: microsoft.public.windowsxp.hardware (More info?)
posted this in xp print_fax but as this is a managed newsgroup I'll put it
here too
Installed XP ProSP1 from the ground up on new hardware (Intel 865 chipset),
all post sp critical hotfixes installed. Then installed a Lexmark 3150 per
the Lexmark instructions (i.e. cancelled all the 'found new...' messages).
Everything went smoothly, no problems, printer prints, scans, faxes, does
OCR and all that wonderful stuff.
However, when I print the job won't delete from the spool after printing is
complete, it just sits there with the status message 'deleting'. To get the
job to delete I have to cycle the printer (this works most of the time,
sometimes I have to stop the spooler, delete the spl files then boot).
Needless to say I think this is a stupid solution (the Lexmark tech support
people appear to think this is a good solution as this is what they've
advised me to do - hard to believe that they'd see that as a solution but go
figure <hey, some people think the earth is flat so what can I say?>).
I've reinstalled many times (even followed the instructions from the guy at
shaw.ca) and run into the same problem - I'm starting to get really p*&%$d
with it. In fact one of the reasons for installing on new hardware was the
thought that my old hardware was the source of the problem - silly me (at
least I ended up with a faster box).
I note that in the advice tendered here we're told to not connect the
printer until told to do so by the installation program. This is not what
the Lexmark guides say (they say: connect printer, ignore detections,
install from supplied CD). In fact if you wait for the install to ask for
the printer to be connected you'll wait a long time because it never does -
in addition at one point it tries to install the fax software but that fails
because (you guessed it) it can't detect a printer; this kills the whole
install and you've really got a mess on your hands.
I see similar kinds of problems (but not quite like this) reported in the
print_fax group but there appears to be a lack of solid solutions. Could
this be USB related (I've a satellite modem and mouse on usb as well as the
printer) or
has Lexmark sold me junky hardware and/or software?
Perhaps the problem resides in the 'all-in-one' software from Lexmark (it
creates many services) so I'd like to try to just install the printer
drivers and the twain driver and leave the Lexmark stuff (s***t?) out but
it's not clear to me which files go where - any advice on how to do that
would be appreciated.
ta!
posted this in xp print_fax but as this is a managed newsgroup I'll put it
here too
Installed XP ProSP1 from the ground up on new hardware (Intel 865 chipset),
all post sp critical hotfixes installed. Then installed a Lexmark 3150 per
the Lexmark instructions (i.e. cancelled all the 'found new...' messages).
Everything went smoothly, no problems, printer prints, scans, faxes, does
OCR and all that wonderful stuff.
However, when I print the job won't delete from the spool after printing is
complete, it just sits there with the status message 'deleting'. To get the
job to delete I have to cycle the printer (this works most of the time,
sometimes I have to stop the spooler, delete the spl files then boot).
Needless to say I think this is a stupid solution (the Lexmark tech support
people appear to think this is a good solution as this is what they've
advised me to do - hard to believe that they'd see that as a solution but go
figure <hey, some people think the earth is flat so what can I say?>).
I've reinstalled many times (even followed the instructions from the guy at
shaw.ca) and run into the same problem - I'm starting to get really p*&%$d
with it. In fact one of the reasons for installing on new hardware was the
thought that my old hardware was the source of the problem - silly me (at
least I ended up with a faster box).
I note that in the advice tendered here we're told to not connect the
printer until told to do so by the installation program. This is not what
the Lexmark guides say (they say: connect printer, ignore detections,
install from supplied CD). In fact if you wait for the install to ask for
the printer to be connected you'll wait a long time because it never does -
in addition at one point it tries to install the fax software but that fails
because (you guessed it) it can't detect a printer; this kills the whole
install and you've really got a mess on your hands.
I see similar kinds of problems (but not quite like this) reported in the
print_fax group but there appears to be a lack of solid solutions. Could
this be USB related (I've a satellite modem and mouse on usb as well as the
printer) or
has Lexmark sold me junky hardware and/or software?
Perhaps the problem resides in the 'all-in-one' software from Lexmark (it
creates many services) so I'd like to try to just install the printer
drivers and the twain driver and leave the Lexmark stuff (s***t?) out but
it's not clear to me which files go where - any advice on how to do that
would be appreciated.
ta!
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