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CD Rom problems in WinXP

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  • Hardware
  • CD-Rom
  • Microsoft
  • Windows XP
Last response: in Windows XP
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Anonymous
April 16, 2004 11:18:24 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Running WinXP Pro.

Recently, my CD Rom stopped reading CD's. It's about 2 years old. It's got
power - opens, closes and the CD's spin, but I can't get it to read any of
them ... not music, data, programs ... nuttin'.

Is this an operating system issue? I've seen many postings in this regard.
It's got me miffed. I've uninstalled it several times ... even disconnected
it and reconnected. If it's a driver issue, it's reading the WinXP drivers.
Is there a way to replace those. Orrrr ... if I did a repair with my XP CD,
will I run into other problems, so much has changed since the original
release of the CD.

Thanks in advance for any insights. Diana

More about : rom problems winxp

Anonymous
April 17, 2004 7:48:38 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

If your CD-ROM was working before, it could be a hardware
issue. Faulty lens or other stuff that may cause the
drive not to get data from CD-ROM.


>-----Original Message-----
>Running WinXP Pro.
>
>Recently, my CD Rom stopped reading CD's. It's about 2
years old. It's got
>power - opens, closes and the CD's spin, but I can't get
it to read any of
>them ... not music, data, programs ... nuttin'.
>
>Is this an operating system issue? I've seen many
postings in this regard.
>It's got me miffed. I've uninstalled it several
times ... even disconnected
>it and reconnected. If it's a driver issue, it's
reading the WinXP drivers.
>Is there a way to replace those. Orrrr ... if I did a
repair with my XP CD,
>will I run into other problems, so much has changed
since the original
>release of the CD.
>
>Thanks in advance for any insights. Diana
>
>
>.
>
Anonymous
April 17, 2004 5:02:43 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"Dianah" <flickers@shaw.ca> wrote in message
news:u1mignBJEHA.3596@tk2msftngp13.phx.gbl...
> Running WinXP Pro.
>
> Recently, my CD Rom stopped reading CD's. It's about 2 years old. It's
got
> power - opens, closes and the CD's spin, but I can't get it to read any of
> them ... not music, data, programs ... nuttin'.
>
> Is this an operating system issue? I've seen many postings in this
regard.
> It's got me miffed. I've uninstalled it several times ... even
disconnected
> it and reconnected. If it's a driver issue, it's reading the WinXP
drivers.
> Is there a way to replace those. Orrrr ... if I did a repair with my XP
CD,
> will I run into other problems, so much has changed since the original
> release of the CD.
>
> Thanks in advance for any insights. Diana
>
>

Did you try the test with the Win98 boot disk that I mentioned
in the other CD ROM thread that you're currently monitoring?
Related resources
Anonymous
April 17, 2004 9:56:02 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Mr. Pegasus,

I have been having the same problems. I had Windows Me, the CD-RW (Iomega ZipCD 650) worked fine under Windows Me. I upgraded to XP, and it worked fine for about 4 days, then all of a sudden it stopped reading the CD-RW. I checked Device Manager, it said that the drivers were corrupt or missing. I also ran a CD lens cleaning CD a few times (it didn't play it, when I put a CD in the drive, it spins for about 30 seconds, then quits, so I thought if it was dirty, maybe it would clean it off after a few tries -- still no go). Just to make sure it wasn't the Iomega drive, I bought a new CD-RW (LG Electronics 52x32x52x CD-RW), still the same problems. I consulted the LG Electronics website for new drivers, they state the drive uses the generic drivers on the XP DISK -- but without a working CD drive, I can't get them OFF the XP disk. I went to a friend's house who operates XP and is not having any CD drive problems. I checked the drivers they had loaded from the Device Manager, copied them onto a floppy and copied them onto my HDD exactly where they were on the other computer. They overwrote the same driver files I had on my computer. Still no go. Device Managers says it could not install the CD-RW because the drivers are missing or corrupt. I have no viruses on my computer.
I tried your instructions.

- Is Windows unable to read any CD, or just some CDs? It was not able to install the CD-RW
because the drivers are "corrupt or missing" (according to Device Manager), so no it does not
read ANY CDs. It does not show up in My Computer, either.

- Have you tried original CDs (rather than copied CDs)? I have tried program CDs, music CDs,
home-burned music CDs, game CDs. Nothing works. The CD-RW blinks the busy light on and off 2 or
3 times and then stops responding.

- Can you play music CDs? No. I cannot play ANY CD.

- What exactly is the message you get when you try to copy a certain file from the CD to the
hard disk? I cannot do ANYTHING with the drive. I cannot copy any file from the CD-RW to the hard disk because Windows XP will not read ANYTHING in the CD-RW.

- When you boot with your Win98 boot disk, can you copy that same file to floppy disk? When I booted the computer using a Windows Me boot disk the CD-RW works fine. I was able to copy a file to the floppy disk from a CD.

I cannot get the proper drivers off of the XP CD because my CD-RW doesn't work. Every site I visit states that the drivers are on the XP CD, no one seems to think, "Hey! If the CD drive doesn't work, MAYBE they can't get the drivers OFF of the CD!" Sorry if I sound a bit frustrated, but I am. Apparently this isn't an uncommon problem with XP because there ARE a lot of people messaging about non-functioning CD drives.
~~Bren
Anonymous
April 17, 2004 10:51:03 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I got it!!!! FINALLY!!! Thanks to the guys who wrote about the Regedit!

Jason Tsang gave the following advice in another thread:

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)


(now, this is from Brenda)
right-click on My Computer, click on properties and check the CD-ROM/DVD drive. See if there is an error for it, and what error code it gives (there will be a yellow circle with an exclamation point in it next to the drive name). If it gives an error 39, or one of another 2 or 3 listed in the the second link, doing what it says in Regedit is what worked for me (FINALLY!!!). Hope this helps!
Anonymous
April 18, 2004 3:49:11 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"Brenda Hébert" <brenhebert@yahoo.com> wrote in message
news:5F62779B-3750-48D9-AD37-9AF264057A49@microsoft.com...
> Mr. Pegasus,
>
> I have been having the same problems. I had Windows Me, the CD-RW (Iomega
ZipCD 650) worked fine under Windows Me. I upgraded to XP, and it worked
fine for about 4 days, then all of a sudden it stopped reading the CD-RW. I
checked Device Manager, it said that the drivers were corrupt or missing. I
also ran a CD lens cleaning CD a few times (it didn't play it, when I put a
CD in the drive, it spins for about 30 seconds, then quits, so I thought if
it was dirty, maybe it would clean it off after a few tries -- still no go).
Just to make sure it wasn't the Iomega drive, I bought a new CD-RW (LG
Electronics 52x32x52x CD-RW), still the same problems. I consulted the LG
Electronics website for new drivers, they state the drive uses the generic
drivers on the XP DISK -- but without a working CD drive, I can't get them
OFF the XP disk. I went to a friend's house who operates XP and is not
having any CD drive problems. I checked the drivers they had loaded from the
Device Manager, copied them onto a floppy and copied them onto my HDD
exactly where they were on the other computer. They overwrote the same
driver files I had on my computer. Still no go. Device Managers says it
could not install the CD-RW because the drivers are missing or corrupt. I
have no viruses on my computer.
> I tried your instructions.
>
> - Is Windows unable to read any CD, or just some CDs? It was not able to
install the CD-RW
> because the drivers are "corrupt or missing" (according to Device
Manager), so no it does not
> read ANY CDs. It does not show up in My Computer, either.
>
> - Have you tried original CDs (rather than copied CDs)? I have tried
program CDs, music CDs,
> home-burned music CDs, game CDs. Nothing works. The CD-RW blinks the
busy light on and off 2 or
> 3 times and then stops responding.
>
> - Can you play music CDs? No. I cannot play ANY CD.
>
> - What exactly is the message you get when you try to copy a certain file
from the CD to the
> hard disk? I cannot do ANYTHING with the drive. I cannot copy any file
from the CD-RW to the hard disk because Windows XP will not read ANYTHING in
the CD-RW.
>
> - When you boot with your Win98 boot disk, can you copy that same file to
floppy disk? When I booted the computer using a Windows Me boot disk the
CD-RW works fine. I was able to copy a file to the floppy disk from a CD.
>
> I cannot get the proper drivers off of the XP CD because my CD-RW doesn't
work. Every site I visit states that the drivers are on the XP CD, no one
seems to think, "Hey! If the CD drive doesn't work, MAYBE they can't get the
drivers OFF of the CD!" Sorry if I sound a bit frustrated, but I am.
Apparently this isn't an uncommon problem with XP because there ARE a lot of
people messaging about non-functioning CD drives.
> ~~Bren
>
>
>

Your report suggests that your CD works and that there is a problem with its
drivers. I would now do this:
- Launch WinXP
- Open the Device Manager (Control Panel / System)
- Open the CD ROM device
- Open "Driver / Driver Details"
- Make a note of every driver file name.
- Boot the machine with your Win98 boot disk.
- Copy the relevant driver files to floppy disk.
Example: If you need cdrom.sys, then type
this command:
copy d:\i386\cdrom.sy_ a:\
- Launch WinXP
- Copy the driver files into a folder such as c:\CDDriver
- Get back to the Device Manager as before, and re-install
the CD driver. The files are now located in c:\CDDriver.

Your feedback to this forum would be appreciated.
Anonymous
April 18, 2004 3:49:12 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Mr. Pegasus --

Thank you for your help, it was actually Jason Tsang's advice on another thread about the regedit (deleting the upper and lower filters) which did it. I did that before I read your thing about copying the drivers from the Windows 98 boot disk. Thank you anyways! ~~Bren
!