System Stops Reponding - Where to start loooking

[bill]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

XP stops reponding. The keyboard and mouse cannot be used
and the only thing I can do is hit the power button. I
have all the latest drivers, SPs. In addition, I updated
by BIOS thinking that was the problem, but it still
continues. Does anybody have a clue where I can start
looking? I am running an AMD 1050 MGHZ, Award 6.0 bios,
512 memory. Motherboard is a shuttle AK12A. I am also
running Norton Internet Security Professional, but I don't
think that is this problem because it happened prior to
installing it.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Booting in Safe Mode would be a good start.


"Bill" <anonymous@discussions.microsoft.com> wrote in message
news:1e8e01c4273d$04eebe60$a501280a@phx.gbl...
> XP stops reponding. The keyboard and mouse cannot be used
> and the only thing I can do is hit the power button. I
> have all the latest drivers, SPs. In addition, I updated
> by BIOS thinking that was the problem, but it still
> continues. Does anybody have a clue where I can start
> looking? I am running an AMD 1050 MGHZ, Award 6.0 bios,
> 512 memory. Motherboard is a shuttle AK12A. I am also
> running Norton Internet Security Professional, but I don't
> think that is this problem because it happened prior to
> installing it.