Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > HP printer not recognized after upgrade to XP Pro
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Anonymous   04-29-2004 at 02:27:11 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

My HP Deskjet 3820 checks out OK, but all HP's and
Microsoft's instructions on uninstall/reinstall do not
solve the problem of unrecognized printer on USB port.

Any help would be appreciated.

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Anonymous   04-29-2004 at 05:42:58 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

Go to HP Web site and see if news drivers are available
for your hardware.


"Kathy (removethis) jarvis@triad.rr.com"
<anonymous@discussions.microsoft.com> a écrit dans le message de
news:618101c42dfe$70e119c0$a101280a@phx.gbl...
> My HP Deskjet 3820 checks out OK, but all HP's and
> Microsoft's instructions on uninstall/reinstall do not
> solve the problem of unrecognized printer on USB port.
>
> Any help would be appreciated.
>
>

Reply to Anonymous
Anonymous   04-29-2004 at 08:22:50 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

Delete the printer and the port and reboot. Then reinstall
the printer software and connect the USB cable only when
prompted by the software.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


"Kathy (removethis) jarvis@triad.rr.com"
<anonymous@discussions.microsoft.com> wrote in message
news:618101c42dfe$70e119c0$a101280a@phx.gbl...
| My HP Deskjet 3820 checks out OK, but all HP's and
| Microsoft's instructions on uninstall/reinstall do not
| solve the problem of unrecognized printer on USB port.
|
| Any help would be appreciated.
|
|

Reply to Anonymous
Anonymous   04-29-2004 at 09:16:13 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

You upgraded and kept the printer connected. You have corrupted the
drivers. Do a COMPLETE uninstall and reinstall.
http://www.coribright.com/Windows/Article%20One.htm
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Kathy (removethis) jarvis@triad.rr.com"
<anonymous@discussions.microsoft.com> wrote in message
news:618101c42dfe$70e119c0$a101280a@phx.gbl...
> My HP Deskjet 3820 checks out OK, but all HP's and
> Microsoft's instructions on uninstall/reinstall do not
> solve the problem of unrecognized printer on USB port.
>
> Any help would be appreciated.
>
>

Reply to Anonymous
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