DVD & CD-RW won't read

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have the same problem...my CDRW drive works fine, but
my CD/DVDRW drive only reads CDs - no DVDs. I'm
searching the newgroups, but have not yet found a
solution ????
Brian
>-----Original Message-----
>Hi I have a IDE CD-RW and a separate DVD-ROM. 3 days ago
>both stopped reading any type of disk inserted into them.
>The only things I have done to the PC was update Norton
>antivirus and and do general data entry.
>I have changed cables, uninstalled both, removed and
>replaced, rebooted, looked at autoplay which is not on
>but choose option. Cd is Samsung & DVD is Sony. Have
been
>to their sites for help but No Go. If Ireboot with a
disk
>insitu they will be recognised but if I want something
>different have to reboot again etc...
>Management Console Is all started except "could not
start
>Application Management service or Human Interface Device
>Access" both showed error 126...Microsoft Help didn't
>seem to have any answers either!
>Please does anyone have a suggestion other than
>formatting HDD as I only did that 3 weeks ago for a
virus
>problem.
>Burning
>
>.
>