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GEEK SQUAD EXPOSED!!! - Page 2

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Geek Squad, Friend or Foe?

Total: 85 votes (4 blank votes)

  • Friend
  • 20 %
  • Foe
  • 81 %
October 2, 2006 10:40:32 PM

Correct... and I think I am well qualified to make that statement. YEARS yes, ... but still a starter DVD or opening movie would be helpful.
October 6, 2006 3:51:45 AM

People wonder why Geek Squad charges so much , when the answer is quite simple. They charge that much because at the end of the day, most of their customers will be willing to pay that much. Because most people cannot repair PC's by themselves, they are often very willing to pay the asking price for a repair service. Not to mention, they are coupled with a good brand name such as Best Buy. People consider stores like Best Buy a good place for computer services, and therefore feel they are getting "better quality" service because of the brand name.

The point is... If you don't like their prices, then do it yourself. If you can't, then find somewhere cheaper. If you can't be bothered to do that, then quit bitching about price gouging.
October 6, 2006 4:42:46 PM

Quote:
Look dude, this is what all pc shops do, glad you found out.

They are only for noobs though, like people who buy dells and ****.

Who else would be stupid enough to take their pc into a computer store? And for that matter, need to take it in to get parts even :roll:


You know, not to justify the price raping, but think of it this way: If your parents didn't have you to help them with their computers, would you say they are stupid to take their pc into a computer store? We shouldn't be saying people are stupid because they don't have the same knowledge we do.
Related resources
October 6, 2006 9:29:10 PM

Quote:
Look dude, this is what all pc shops do, glad you found out.

They are only for noobs though, like people who buy dells and ****.

Who else would be stupid enough to take their pc into a computer store? And for that matter, need to take it in to get parts even :roll:


You know, not to justify the price raping, but think of it this way: If your parents didn't have you to help them with their computers, would you say they are stupid to take their pc into a computer store? We shouldn't be saying people are stupid because they don't have the same knowledge we do.

Agree, in fact they are no more stupid that most of us that pay to have our cars worked on, e.g., how stupid is it to pay $20 to $30 for an oil change when the oil is less than $10. Some people are simply intimitated by computers and others just can't seem to understand how they work not because they're stupid but because they just don't seem to understand the logic of computers.
October 6, 2006 11:05:49 PM

Very true, people without PC experience are hardly "stupid". In fact, most likely most of them are more intelligent, judging by your ignorant remarks.

Many people are willing to pay the asking price for PC repair, and for those that are not, they either do it themselves or it doesn't get done.
October 13, 2006 7:50:10 PM

I was afraid to click on this forum thread... I REALLY didnt want to see Geek Squad employees naked. However I was interested in what it had to say if it isnt naked pics of geeks.

With that said, I dont care what software they use... I dont call them cause I know what I am doing...

--------------------
I also dont use spyware or a virus scanner... occassionally I will install one and run a scan ( http://securitytango.com/ ). But I havent gotten any spyware for a very long time. I do this by monitoring all the "hidden" things on my computer. Task Manager, Windows Directories, Temp Directories, Program Files, System32 and System directories. I also watch what happens to the registry, and I have enough experiance to not do things that cause these problems.

When Spyware first started to come out, I got it too... but I quickly cleaned it up...

In my 20 years of computers, I have only ever been responsible for infecting myself with a Office Macrovirus.

I also change my own oil... But it costs me $20-$30! Tri-synthetic Mobile Oil with K&N Oil filter:( 
October 13, 2006 7:54:15 PM

Like it has been said on this thread... many times.... its not the tools techs use, its the skill and experience.


And do you remember the first spyware that was designed for Win3.1... really funny. It was mostly porn toolbar replacements. This would have been more funny at the time if I wants 8 years old. It was also the first computer I sold, to my friends dad.... not a good impression.
October 17, 2006 3:18:33 PM

Mechanics really dont have a tough time... You can goto the book store and find books on how to fix every car on the market, and every problem. Almost any idiots could fix any problem on a car with just a bit of knowledge. Its not rocket science.

The problem with Mechanics and with computer guys isnt the tools they use, its the methodology.

The hardest part of computer repair and auto mechanics isnt fixing the problem, but finding out what the problem is.

-------------------------------

Im glad that they use free software. I hope the software is not only free but open source. Then maybe the Geeksquad guys will improve it then give back the changes to the OpenSource community.

I am upset that someone thinks that free software is not as good as paid software. I was, and will be again, an active developer in postNuke, one of the best content management systems available. It is completely free and completely opensource.

PHP, Apache and many other popular programs are free. In fact Linux is free, and the programing language used on this website, are both open source (free) applications. Im sure that If I look at the HTML header, I would find out that they are running Apache, and probably running on Linux.

These applications are not only free, but are some of the most Popular applications of their type. Apache, PHP and Linux are the BEST applications available for servers and high end data delivery.

Spybot Search and Destroy is also free, and one of the best spyware removal programs available.

I have a really strong desire to flame the people on this site that are this ignorant. But I will not!
October 17, 2006 3:23:04 PM

Quote:

Im glad that they use free software. I hope the software is not only free but open source. Then maybe the Geeksquad guys will improve it then give back the changes to the OpenSource community.



hhahahahahahahahahahahahahahah ::breathes:: hahahhaahahahhaahahahahahahahhahahahahahhahahahhahahahah ::breaths:: hahahahaahhhahhahhahahahahhahahahhaahhahahahahahahhaha

Ok im done. They can barely run the free software themelves, there is no way they can improve anything. Thats like asking the average McDonnalds worker to improve apon the hamburger while keeping the process just as efficent and the cost down.
I do agree with you though. Its not always fixing the problem thats hard, its finding out what the problem is. Example..... failing HDD, without smart warnings.
October 17, 2006 3:24:55 PM

Toms hardware is driven by "http://websidestory.com" which is a commercial CMS system... Too bad they dont use Free Software like PostNuke, or Slashdot Code.

Yes, Slashdot is also ran with FREE software. I also think this forum software is free, though I cant find what company makes it. It seems to be a modification of either a free PHP forum or a commercial application.

There are only two too choose from.

NOTE: There is a larger corporation behind the guys in thoose stupid Beatles, and they are not full of stupid idiots. I never expected the guy in the car to work on the software, but who knows... I know allot of brillant people who do some really cool stuff, who dont even have a job in computers. Remember Wusy is becoming a VET, not a computer guy...

Mike
October 17, 2006 3:27:37 PM

Free is not always the best. Why are you wanting everyone to use free software? Sometimes the phone support is worth while, or the capibilities found in the software.


I.E... Spybot search destroy is a good free program but not near the top.
Best removal programs: Spyware Doctor : Ewido : and SpySweeper


hands down.
October 17, 2006 3:38:29 PM

Quote:

I.E... Spybot search destroy is a good free program but not near the top.
Best removal programs: Spyware Doctor : Ewido : and SpySweeper
hands down.


You got to be kidding me...

I would have at least stated Ad-aware as a better solution. But well you could waste your time and money on those commercial products, and find that you still need more then one solution to solve the problem...

Check out,
http://www.securitytango.com/
That will remove all spyware around.

I never said ALL freeware software is the best... I mentioned some VERY specific examples of software that is the best... try and argue that Apache or Linux isnt the best OS/Webserver for Servers and Web Hosting...

MySQL is also free, and though its not as fast as other commercial programs that cost well over a few thousand dollars, it is often the best solution for most peoples needs.

And If you need support for these applications (Linux, PHP, MySQL, PostNuke, Apache); just go to their support websites and find some people who are really good at what they do... Give them a few dollars, and they will quickly give you their numbers. You can get solutions from guys that are MUCH more knowledgable then any Support Tech.

BTW; Microsoft charges you upwords of $125 everytime you need a solution; and just try and get free support for there non-commercial applications on the Microsoft forums.

I can go to PostNuke and ask a question, and within a hour I will get a response and an answer... Totally free... and that is an application with about 30 developers who are working on their free time to develop the software. Go to any Linux site and ask a question, and you will get fast responses...
October 17, 2006 3:41:39 PM

Sorry. Both SBS&D and Adaware are good products, but they are not the great products.


And if you tell me one product can remove all spyware, you will lose all credibility. I have been cleaning spyware from machines for years, and the company Im with uses 10+ anti-spyware programs to clean machines. It is clear your a freeware fanboy, but that doesnt work in the real world... I should have known though, since you thought the GeekSquad people could improve upon great products.
October 17, 2006 3:46:23 PM

Quote:
Sorry. Both SBS&D and Adaware are good products, but they are not the great products.


And if you tell me one product can remove all spyware, you will lose all credibility. I have been cleaning spyware from machines for years, and the company Im with uses 10+ anti-spyware programs to clean machines. It is clear your a freeware fanboy, but that doesnt work in the real world... I should have known though, since you thought the GeekSquad people could improve upon great products.


I guess a Vet could never provide some of the best Overclocking advice on the web either. Hey, they work with dogs, horses and cats.

I also dont beleive that Free software is the solution to all problems, you are putting words in my mouth...

Also that Security Tango site removes ALL threats with 4 programs. Spyware S&D, Adaware, a Virus Scanner, and a free application that removes some really tricky viruses.

You are saying that because someone works for geeksquad that they cant also be good programmers... Using your logic I guess I should go around and spit on Brick layers because they couldnt possibly be smart people.
October 17, 2006 3:53:35 PM

Quote:
Sorry. Both SBS&D and Adaware are good products, but they are not the great products.


And if you tell me one product can remove all spyware, you will lose all credibility. I have been cleaning spyware from machines for years, and the company Im with uses 10+ anti-spyware programs to clean machines. It is clear your a freeware fanboy, but that doesnt work in the real world... I should have known though, since you thought the GeekSquad people could improve upon great products.


I guess a Vet could never provide some of the best Overclocking advice on the web either. Hey, they work with dogs, horses and cats.

I also dont beleive that Free software is the solution to all problems, you are putting words in my mouth...

Also that Security Tango site removes ALL threats with 4 programs. Spyware S&D, Adaware, a Virus Scanner, and a free application that removes some really tricky viruses.

Your first sentance doesnt make sence, occupation doesnt define skill sets, just the experience level in the related job.

I repeat, S&D and Adaware are not qualified programs by themselves. a single 3rd antispyware program could not make up for the lack of ability from the previous 2. Sorry, but I do this too much and I know what Im talking about.

I would be impressed however, if that unnamed 3rd program removed rootkits, was able to reboot into safe mode to remove integrated spyware, such as Spyaxe, and was able to repair the registry, and replace common files currupted by spyware, such as wininet.dll
October 17, 2006 4:18:40 PM

Comptia_Rep, you have already proven your level of knowledge to me...

You first disagree with one of the smartest people I know who developed that website and who has a hell more experiance and knowledge about computers then anyone else I have ever met in my life.

Second you judge people based on their job. This is prejudice and shows that you are ignorant. Ignorant people dont know much because they dont think outside the box.

I worked as a landscaper pulling weeds for 3 months because I didnt want to go on unemployeement. I was a real man that worked a hard job rather then take hand-outs. Yet people like you would walk buy me and stick their noses up, thinking they were better then me based on my job. They didnt know that I was making more in a week then they were in a month...
October 17, 2006 4:30:50 PM

It would be nice if you read my posts before commenting... that way we can have a discusion.


I said: "occupation doesnt define skill sets, just the experience level in the related job".


If your making hamburgers and Burger King, your not a world class chef with 10 years experience. There are exceptions to this, as in anything... for instance, Sam Walton worked as a Walmart Employee, and you would not assume he was such a business man.

A person who has to work at the Geek Squad, does not have years of quality experience or training... its the fastfood joint of the computer world where the companies higher the cheapest labor possible.

As for not agreeing with the smartest person you know, so what? I didnt visit the website because I didnt need to. You said he has a program that will clean ALL spyware. This is an ignornant statement on his part, and dangerous if I might add. He obvously doesnt have a lot of experience (nothing to do with skill) working with infected computers.

And as for your working as a landscaper... ya I would judge you if I thought about it. I would assume you arnt good enough to be an architect. Anyway, since this has now become a personal issue, i have lost interest in the debate. I would hate for you to bring up spyware as a euphemism to the horrible suffering you have experienced in the past.
October 18, 2006 1:51:50 AM

Quote:
It would be nice if you read my posts before commenting... that way we can have a discusion.


I said: "occupation doesnt define skill sets, just the experience level in the related job".


If your making hamburgers and Burger King, your not a world class chef with 10 years experience. There are exceptions to this, as in anything... for instance, Sam Walton worked as a Walmart Employee, and you would not assume he was such a business man.

A person who has to work at the Geek Squad, does not have years of quality experience or training... its the fastfood joint of the computer world where the companies higher the cheapest labor possible.

As for not agreeing with the smartest person you know, so what? I didnt visit the website because I didnt need to. You said he has a program that will clean ALL spyware. This is an ignornant statement on his part, and dangerous if I might add. He obvously doesnt have a lot of experience (nothing to do with skill) working with infected computers.

And as for your working as a landscaper... ya I would judge you if I thought about it. I would assume you arnt good enough to be an architect. Anyway, since this has now become a personal issue, i have lost interest in the debate. I would hate for you to bring up spyware as a euphemism to the horrible suffering you have experienced in the past.


I dont like people who judge others based on their professions. I know guys who do the lowest jobs during the day to pay the bills, then volunteer as EMT's and save lives at night. They dont get paid for this work. They see people and things that would make you throw up if you saw them. Trust me, you never forget any details of these calls. They stick with me every day. Yet the Brick Layer goes and gives himself every day, and he is one hell of an EMT. Best man Ive ever worked with; he is the only person I have NEVER seen freeze up on the job.

Never judge a book by its cover. Geek Squad employees may be excellent programmers that decided they only want to do it for fun. They work at a Job, and try to do the best they can. Ive never met a single person who works there, but I can tell you that every job I have worked at; I have met people who were so valuable as employees yet never moved through the company.

I have thought a long time about what makes a Man... A Man is someone who wakes up every morning and thinks about what they could do to help another person. A Man is a person who takes care of his family. A Man isnt hindered with foolish pride; and is instead works to free himself from pride, anger, jelousy, ignorance, etc. A Man would take any job, whatever it is, and be proud of his work. He would wake up and do his job every day without complaint. Working hard to do the best he could, knowing that with every brick he lays, that brick will be there years after hes gone.

I have also worked as a Dishwasher between jobs. Again, I was only out of work 3 or 4 months. I could have taken unemployeement. When I first started doing the job I hated it... I was embarrassed about it, and It was really hard work. I realised how selfish and wrong my ideas were. I was a part of a team that allowed hundreds, if not thousands of people to come in, sit down and have a Great time. These people would laugh, and go home with smiles and giggles. I then decided to work harder at that job, going way beyond the duties of the job. I would clean the whole kitchen during down times. I found myself enjoying that job, and I am proud of the work I did.

As a dishwasher, I knew ASP, PHP, SQL, MySQL, Oracle, MS-SQL, DotNet, xml, xhtml, css, javascript, C and C++, Visual Basic, Visual FoxPro, Visual Basic Script, Access, all the Office Libraries, TCP/IP, ISO9000 standards, Q3, DFD... I was programming PostNuke. I also performed CPR at times and saved at least a few peoples lives... All while I was the poor worthless dishwasher.

I seem to always choose different types of jobs when I am not working. Weird jobs, and things no one else would do. I learn so much from these experiances; about life and about myself.

Racism, homophobia, ignorance and people too full of pride. These are all related to each other, and are all weaknesses in character. I have pride, but I try hard to not let it hinder me in life. I try hard never to judge a person before I get to know them.

To assume all geeksquad employees have low skill sets is foolish. Have you met every geeksquad employee? When you do, then you can speak up and tell me what they are like.

Maybe you should get a second job and work as a Dishwasher or GeekSquad Employee for a few months. Put yourself in someone elses shoes.

I must appoligize for highjacking the thread. This really hit a nerve.

-------

back to the topic...

I think the idea of geeksquad is a good idea. I know allot of people who buy computers and then in a year the computer becomes so jumbled they cant use it. To be able to call someone who will help fix the issue is a good thing. I think dont like the name "GeekSquad" and I dont know the quality of the companies services, but if one of thoose employees helps someone out; by fixing their computer, then think of the difference that one person has made in anothers life.

I wouldnt diminish some company or person for using any tools. I would think poorly about a company that refuses to use a tool without considering the alternatives. I also like to see companies that think outside the box.

As for spyware, I have said it before, and I have said it again. I dont use spyware checkers or virus checkers. I will do the security tango, every few months, just to make sure I didnt let my gaurd down.

Trust me, the security tango is the closest thing you will get to a perfect solution and fix for spyware and viruses.

I can say that I have never gotten a virus, other then a Macro Virus. I sometimes get spyware, but I have tools that look into the properties of the OS Registry and that give information that allows me to find and remove any threats. I use FireFox (which helps allot, and happens to be FREE), and I also pay close attention to services, tasks, files, and registry entries. I know the registry, and can do allot of the things manually. The tools that look into the OS Registry are free, and make my life easier.

Mike Parisi
October 18, 2006 1:58:06 PM

You are a moron....Would you like to read what I said .... for a 3rd time. And please, if english is not your native language please let me know what is and I will have this translated for your..... ok here it goes are you ready for it?


I said: "occupation doesnt define skill sets, just the experience level in the related job".


Geeksquad employees arnt there as programmers.... READ THE ABOVE STATEMENT before usinging it as a euphimism to your woefull life.

McDollands cook != Word famous chef
yard cleaner != Landscaping Architect
GeekSquad != good computer troubleshooters

I dont care wtf else they are good at in their job, they could know every programming language known to man, but it does NOT make them a beter computer diagnostician. I know 3 sets of GeekSquad agents because I buy all my stuff there... and I talk to all of them ... about 30 employees in all. They are low paid, entry level computer people who have their A+. They are not gods...
October 18, 2006 3:12:59 PM

I must say that I use a virus scanner and spyware scanner when using a computer for professional applications. I simply do not want to take responsibility or blame for any situation. Its easier to run the damn programs just to cover my ass.
October 18, 2006 3:15:56 PM

^^ That is random.... brain burp? Or do you want to clearifly what you mean.
October 18, 2006 3:16:53 PM

I understand exactly what you said... You are the one that contradicts yourself... Im done with this, its just not worth it and we will never get anywere. We will just fill up the thread with a flame war, and then both of us coming out like idiots for not stepping away from a stupid arguement. If you want, Ill give you the last word...

I just was triing to change the topic, and was correcting a statement I made, in my previous thread.
October 18, 2006 3:21:23 PM

no keep going, this is some good reads
October 18, 2006 3:22:06 PM

As you wish. I would stop talking after that random statement you made, myself.

Eitherway, Please resume normal GeekSquad Bashing after this post.
October 18, 2006 3:25:27 PM

Quote:
no keep going, this is some good reads



:)  Lol CheezBall. Feel free to argue for or against the GS Agents.
October 18, 2006 3:28:04 PM

Quote:
no keep going, this is some good reads


YIKES! Well as fun as this is for you, its not very fun for me... too much typing :roll:
October 18, 2006 3:35:49 PM

I'm not a good arguer/debater, I tend to get frustrated easily and then I can't think :D  Girl thing...

But! I do agree with Mister Comptia in some regards.

The statement that GeekSqaud dudes can improve on software is a little ridiculous. The only thing they could really do is comment on some functionalities that they would like. But, for the most part, they won't. It's a in between job to get some experience and money before they move on.
October 18, 2006 3:45:56 PM

Most women shouldnt be allowed to argue....... They always win. lol.
Anyway, I hope my local geeksquad doesnt know how to access webpages, they might find my bashing.

I went over there yesterday to pick up a hard drive. It was a WD400gb Sata2 drive on sale, and I asked them to look up this model to find out if used PR or not. They went right to WD.com and said they have no idea what perpendicular recording was and could not figure out how to look it up online. I promptly explained to the geeksquad manager what that was and why it makes a differnce and he said.. .oh. and shrugged.

That is not the attidude of a geek.
Step 1 in becomming a geek.... know what Google.com is.
Step 2... care about technology.
Step 3... find a respectable job or show off while working at GeekSquad, because you wont be gaining tech experience, you will be gaining knowledge in corporate policy... which IS usefull.
October 18, 2006 4:20:09 PM

I dont know what PR is... and frankly I got better things to learn. I have came to the conclusion that no matter how much I learn, there will always be more to learn... so I try and focus on what interests me.

What I care about is the drives performance... I dont care if it comes with a midget that spins a wheal to make the thing spin.

I am also not a IT guy. I do IT for fun, though I would NEVER want to do it as a job. I like IS (programming systems/databases/etc)!

Their are probably geeksquad employees who love doing IT, and then do programming for fun.

Im amazed by the people who work on opensource code. You have 15 year old kids, too the weirdest professions on earth. Most people who code for a day job, do so much coding that they just cant do it after work.
October 18, 2006 4:29:05 PM

OMG are you still arguing about this????
And secondly... At this point im guessing you DO work for geeksquad. If you are in the "geek" business you BETER $#$% know the technology of which you sell. They dont know what PR is, and neither do you... because you are not qualified to work on comptuers as a profession.


And looks like you still didnt get what I said. I shall copy it many times for you.
I said: "occupation doesnt define skill sets, just the experience level in the related job".

I said: "occupation doesnt define skill sets, just the experience level in the related job".

I said: "occupation doesnt define skill sets, just the experience level in the related job".

I said: "occupation doesnt define skill sets, just the experience level in the related job".

I said: "occupation doesnt define skill sets, just the experience level in the related job".

I said: "occupation doesnt define skill sets, just the experience level in the related job".
October 19, 2006 2:07:16 AM

Wow... simply wow...

Your the one that said you would have snubbed me if you saw that I was pulling weeds... your a BIGOT <INTENTIONAL FLAME>! No single statement can take the place of the 5 posts before it.

Sorry, But you can repeat that statement a billion times, you cant replace the posts you made earlier.

-------------------

AND NO I wasn’t talking about how ignorant you are... In fact I wasn’t talking to you at all. Sorry, but the world, and I don’t revolve around your every last word...

I am tired of trying to show you the errors in your ways, and maybe give you some insight on how to improve yourself.

I was talking about my interest in IT and helping people fix their computers (AKA TomsHardware Forums) as a HOBBIE! It is NOT something I do for a living. When someone asks me if I want to build them a machine at work, I tell them to go buy a Dell. That way I don’t have to fix it, and you don’t have to pay me $50/hour to do so.

If my computer at work breaks, I don’t fix it... I call the IT guys... I can get into shit if I try to fix it, and then some IT guy blames me for messing something up...

I hate building and fixing large numbers of computers. I hate running cable, fixing networks, running Linux and Windows Servers... I hate IT... well at least as a job... I would rather landscape then take a IT job.

I do like helping people on these forums though :)  I am sure people feel the opposite about IT as I do... and that they prefer to fix computers all day then sit behind a screen and program. I know allot of IT guys who like to program, but that they do it as a hobby.

Its not tough to write code... any moron can do it; even you <INTENTIONAL FLAME>... I know quite a few that do, so maybe you too should start a open source project

I’ve tried to give up on you... I keep getting sucked in... Its now time to hit the IGNORE button... Good Bye:) 
October 19, 2006 1:46:29 PM

Quote:

Sorry, But you can repeat that statement a billion times, you cant replace the posts you made earlier.


"occupation doesnt define skill sets, just the experience level in the related job".

... That is what I said earlier... in fact its a quote rofl. And I didnt say I looked down on you... and I said I wouldnt consider you a landscape architect.

But im glad you hit the ignore button. Having to repeat myself was getting anoying.
January 28, 2007 9:59:27 AM

Quote:
1. your a idiot

2. techs use MANY diff kinds of software ... you got 1 piece...ooh

3. bcause you found 1 cd with crap on it doesn't mean it's ALL they use...its just what they happened to have used last and forgot :p 

4 your a idiot



I believe the phrase is "you're an idiot". :oops:  [/i]
January 29, 2007 12:12:20 PM

was waiting for someone to point that out ;) 
January 29, 2007 8:40:06 PM

I read an article couple months ago saying that Geek squad was being sued by a software company that provided them some tools for troubleshooting computers. I didn't remember the exact details.
October 14, 2008 5:49:53 PM


You've not exposed anything you idiot! All computer shops/technicians/call
out techs will use software if it's free AND does the job right. You'd do the
same. You have to look at it from a different perspective. Your mate &
girlfriend didn't have a fookin clue. So they call out somone who does.
And they paid them for FIXING IT. I'll bet you don't even have a clue how to
work Ultimate Boot CD yourself. And anyways... why didn't you fix it?!
Since you know about the scam... think before you post eh.
October 14, 2008 5:53:04 PM


FYI:

Just about everyone has a computer. I'd say 80% are clueless. And I'm
talking about families, or people who just want to switch on the computer
and get some media or just play a game or just watch a film. They are
apprehensive about tinkering with something as complicated as a pc
(because they have no knowledge, etc, etc). So there's a lot of money
to be made from this. Shop around for a better price or start to learn how
a computer works!
November 2, 2008 12:47:42 AM

Haven't read through the entire thread but got the jist of it. I am a geek squad technician so some of what I say may been a little bias but I'm going to say it anyways.
Best Buy does overcharge in some cases for in store services but the majority of them are reasonable. The price for in Store service I will admit are way overpriced.
That one CD that you found is nowhere near everything that we do when working on machines, it is just one tool among many that we have. The majority of the programs we use are owned buy Best Buy and not available to the public.
I admit that some of the people that are hired for the job are under qualified but are hired because generally we're understaffed.
Some of the prices that I saw people saying we charge are 100% inaccurate. I believe I saw someone saying an OS re-install for over $200, this is soo off the actual price I'm astounded. The in store cost is $99 and thats after prices were just increased recently.
I agree with what was previously stated in some other posts, over 80% of the general public are either too scared, don't know how or are too lazy to fix their own computers. Geek Squad allows the average Joe to keep their computer running without them having to spend hours fixing it themselves.
If anyone has any other things to say about Geek Squad I will be more than happy to either agree or disagree with valid reasons, I look forward to you attacks :p 
June 4, 2009 4:06:00 AM

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I Charge What ever they Can donate Or 0 dollors Hell They will settle For Half

Texas Burlason Best Buy Squad charges AT Or Under 199.00$$$$$$ Dollors For removing virus

and optimize I Waz Razed Poor and have The worst case of ADHD Known to man I haded To fix Things My Self Growing Up .

In 2007 we Bought a PC one of the best God I love This Thing HP PAVILION a1710n Had Some Printer issuse and "Money talks and bullshit walks " They Chare To God Dame Much
Because Those Sorry People that set the prices I know What I Know To Day Whith a hand full of people That where Satisfied With my technics And FREE WARE How Ever


On Behalf Of the staff That do The Work You Dont Set The Prices I know

Be quick To lend A hand To Some One That needs it

With out Getting Used I have to use my best jugement on Wjo I Help.
June 6, 2010 4:56:03 PM

Yea i work for Geek Squad and i agree with you it is a little crazy once you see the CD but a BIG BUT you guys kno nothing about the cd it has paid software on there thats doesn't need keys and it does everything from viruses to diag to fixing windows, telling you had BSOD mean. Dont knock the cd once you us it it is awesome. But yea they charge way way to much. I actually am about to get fired bec i open an office and started my own business fixing computers for a screen repair $99 + parts so $249.99 they fix it by sending it to a service center for 4 weeks and charge $500 dollars is BS they rip people off all the time and rely to much on the software and cant do a real diagnostic. LOL and there are some stupid people that work there my CO worker told a customer to file down a nock on the ram so it would fit into the slot
June 6, 2010 5:04:49 PM

CompTIA_Rep said:
You are a moron....Would you like to read what I said .... for a 3rd time. And please, if english is not your native language please let me know what is and I will have this translated for your..... ok here it goes are you ready for it?


I said: "occupation doesnt define skill sets, just the experience level in the related job".


Geeksquad employees arnt there as programmers.... READ THE ABOVE STATEMENT before usinging it as a euphimism to your woefull life.

McDollands cook != Word famous chef
yard cleaner != Landscaping Architect
GeekSquad != good computer troubleshooters

I dont care wtf else they are good at in their job, they could know every programming language known to man, but it does NOT make them a beter computer diagnostician. I know 3 sets of GeekSquad agents because I buy all my stuff there... and I talk to all of them ... about 30 employees in all. They are low paid, entry level computer people who have their A+. They are not gods...

actually your wrong again i work there and i know a few people on staff are programmers and just need the job for what it is a $12-$13 an hour job. Nothing more also i work with a few people that are MCSE, A+, network+,Server+ and have many more certs and stay there for extra cash. There other job is military. But there are a few slow people that work their also
Anonymous
a b D Laptop
June 6, 2010 8:57:24 PM

It's good to see that you got someone who knows English to do your web-site.
June 18, 2010 3:28:17 PM

I know this is a little bit off of the topic for everyone but I guess it does tie in to Best Buy and the whole prices thing. I went to best buy the other day and I went straight to the geek squad desk to ask if they knew where I could get some good ddr2 ram fo my gaming rig. They pointed me to a shelf with a bunch of value ram and theen he pointed to a single 2gb stick of corsair ddr2 800mhz gaming memory. One stick cost $100.00!! I mean that was like completely absurd!! WTF?? I can get 4gb of ddr2 1066 of a better brand with better timings for the same price. Not only that all of the ram there was waaaayyy overpriced to the point of lunacy! I hope I am not the only 1 who sees this.
July 16, 2010 8:53:28 PM

DO NOT BRING UP DEAD THREADS
a b D Laptop
July 17, 2010 12:38:37 AM

This topic has been closed by Aford10
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