nero and ce dr problem

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi,

Try this way, boot in safe mode and login as administrator, go to device manager and uninstall the CD/RW then reboot.
After reboot, windows would find new hardware and install the drivers.
If it doesn't fix the problem, try uninstall Nero and check again; if the symptom persists, try update the firnware of the CD/RW. If the symptom go away, try install a newer version of Nero, e.g. Nero 5.5 or above and then update the patches from nero.com

Note: temporary disable any antiVirus software when you install Nero software.

Hope it helps.

Peter

----- val wrote: -----

Hi, This is quite weird so I will do my best to explain whats happenning. I have a microstar computer and am running win. xp home. I have a dvd drive and a cd/rw drive. If I try and open the cd rw draw using the button on the front it won't open and I have to resort to using a pin. However once there is a cd actually in the draw if I press the button it will then open!!...I am using Nero ahead to copy cds and I have tried using the eject option within that programme, this works with the dvd draw (empty or with CD inside) but not with the cd draw, unless again, there is a cd in the draw. The same goes with the "discard" function. Basically I want it to open by just preesing the button on the front and not having to use a pin, the mecanism must be working because as I said once a cd is in the draw it will open just by using the button????? any suggestions......Thanks in advance