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My HP Printer driver crashes under XP Pro can anyone help ..

Last response: in Windows XP
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May 30, 2004 3:28:22 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Can anyone help please??

I'm running XP Pro SP1. and have installed the current HP printer drivers
for my Photosmart
7260 printer.

I can turn the printer on when my PC is running, BUT any attempt at turn it
off and I get the BLUE
SCREEN of death, which tells me its bumping my memory to save my computer
from being damaged.

HP have been of no real help, they can only tell me how to install the
drivers, by removing all running applications
(something which is not disclosed in their help files or manuals).

Has anyone come across this kind of problem and found a fix please. I have
enclosed my HijackThis file if its any help!!




TIA


DaViD


*************************
Leon: Nothing is worse than having an itch you can never scratch!
*************************

Logfile of HijackThis v1.97.7
Scan saved at 11:22:46, on 30/05/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\GIANT Company Software\Spam Inspector\siService.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\WINDOWS\System32\taskswitch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Magic Notes\Sticky32.exe
C:\Program Files\GIANT Company Software\Spam Inspector\siMailProxyServer.exe
C:\Program Files\GIANT Company Software\Spam
Inspector\siSpamFilterEngine.exe
C:\Program Files\Wacom\TabUserW.exe
C:\Program
Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Quotes\Quotes.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Shove-it\Shove-it.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software
Updater.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\OE-QuoteFix\oequotefix.exe
C:\Program Files\GIANT Company Software\Spam Inspector\siClientUI.exe
C:\Program Files\GIANT Company Software\Spam Inspector\siMain.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
http://www.google.co.uk/
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} -
C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program
Files\Kontiki\bin\bh309190.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
files\google\googletoolbar1.dll
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program
Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program
Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP
Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [siService.exe] "C:\Program Files\GIANT Company
Software\Spam Inspector\siService.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program
Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec
Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Magic Notes] "C:\Program Files\Magic Notes\Sticky32.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft
ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Symantec NetDriver Monitor]
C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKCU\..\Run: [STYLEXP] C:\Program
Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak
EasyShare software\bin\EasyShare.exe
O4 - Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK
Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Startup: Quotes.LNK = C:\Program Files\Quotes\Quotes.exe
O4 - Startup: Shortcut to LogiTray.lnk = C:\Program
Files\Logitech\Video\LogiTray.exe
O4 - Startup: Shove-it.lnk = C:\Program Files\Shove-it\Shove-it.exe
O4 - Global Startup: TabUserW.lnk = C:\Program Files\Wacom\TabUserW.exe
O4 - Global Startup: XP Keep Per User Display Settings.lnk = C:\Program
Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
O8 - Extra context menu item: &Google Search - res://C:\Program
Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program
Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program
Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download with GetRight - C:\Program
Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program
Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Si&milar Pages - res://C:\Program
Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program
Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Insert signature (HKLM)
O9 - Extra 'Tools' menuitem: Quotes plugin - QLiner.com (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: ICQ 4.0 (HKLM)
O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 (HKLM)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144
(HKLM)
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX
Control) -
http://fpdownload.macromedia.com/pub/shockwave/cabs/dir...
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor
Class) -
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (GTDownloader Control) -
http://h30043.www3.hp.com/as/en/fix/gtdownlr.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update
Installation Engine) -
http://office.microsoft.com/officeupdate/content/opuc.c...
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile
Manager Class) - http://moneymanager.egg.com/activex/accounttracking.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) -
http://das.microsoft.com/activate/cab/x86/i486/NTANSI/r...
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient
Class) - http://messenger.zone.msn.com/binary/MessengerStatsClie...
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) -
http://support.euro.dell.com/global/apps/systemprofiler...
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield
International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/i...
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry
Information Class) -
http://security.symantec.com/sscv6/SharedContent/common...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://download.macromedia.com/pub/shockwave/cabs/flash...
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) -
http://us.dl1.yimg.com/download.companion.yahoo.com/dl/...
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown
Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown....


--
DaViD


*************************
Never write software that patronizes the user.
*************************
June 4, 2004 1:46:03 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

How much ram is installed David?? I use the Photosmart
145 printer. Do you have Norton Internet Security 2003
installed by any chance?

I would also get Spybot to check ya system
for spyware.... Wonder your system works at all
with all those programs running at startup lol

If you havent got a lot of ram, I would remove
some of those commands/entries from startup. Or
remove some programs completely.


"DaViD" <david@reply.com> wrote in message
news:40b9b749$0$25324$cc9e4d1f@news-text.dial.pipex.com...
>
> Can anyone help please??
>
> I'm running XP Pro SP1. and have installed the current HP printer drivers
> for my Photosmart
> 7260 printer.
>
> I can turn the printer on when my PC is running, BUT any attempt at turn
it
> off and I get the BLUE
> SCREEN of death, which tells me its bumping my memory to save my computer
> from being damaged.
>
> HP have been of no real help, they can only tell me how to install the
> drivers, by removing all running applications
> (something which is not disclosed in their help files or manuals).
>
> Has anyone come across this kind of problem and found a fix please. I have
> enclosed my HijackThis file if its any help!!
>
>
>
>
> TIA
>
>
> DaViD
>
>
> *************************
> Leon: Nothing is worse than having an itch you can never scratch!
> *************************
>
> Logfile of HijackThis v1.97.7
> Scan saved at 11:22:46, on 30/05/2004
> Platform: Windows XP SP1 (WinNT 5.01.2600)
> MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
>
> Running processes:
> C:\WINDOWS\System32\smss.exe
> C:\WINDOWS\system32\winlogon.exe
> C:\WINDOWS\system32\services.exe
> C:\WINDOWS\system32\lsass.exe
> C:\WINDOWS\system32\svchost.exe
> C:\WINDOWS\System32\svchost.exe
> C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
> C:\WINDOWS\system32\spoolsv.exe
> C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
> C:\WINDOWS\System32\inetsrv\inetinfo.exe
> C:\WINDOWS\system32\drivers\KodakCCS.exe
> C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
> C:\Program Files\Norton Personal Firewall\NISUM.EXE
> C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
> C:\WINDOWS\System32\nvsvc32.exe
> C:\WINDOWS\System32\ScsiAccess.EXE
> C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
> C:\WINDOWS\System32\svchost.exe
> C:\WINDOWS\System32\Tablet.exe
> C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
> C:\WINDOWS\System32\HPZipm12.exe
> C:\WINDOWS\system32\winlogon.exe
> C:\WINDOWS\Explorer.EXE
> C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
> C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
> C:\WINDOWS\System32\hphmon05.exe
> C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
> C:\WINDOWS\System32\CTHELPER.EXE
> C:\Program Files\GIANT Company Software\Spam Inspector\siService.exe
> C:\WINDOWS\System32\rundll32.exe
> C:\WINDOWS\System32\LVCOMSX.EXE
> C:\WINDOWS\System32\taskswitch.exe
> C:\Program Files\Common Files\Symantec Shared\ccApp.exe
> C:\Program Files\Common Files\Real\Update_OB\realsched.exe
> C:\WINDOWS\System32\ctfmon.exe
> C:\Program Files\Magic Notes\Sticky32.exe
> C:\Program Files\GIANT Company Software\Spam
Inspector\siMailProxyServer.exe
> C:\Program Files\GIANT Company Software\Spam
> Inspector\siSpamFilterEngine.exe
> C:\Program Files\Wacom\TabUserW.exe
> C:\Program
> Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
> C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
> C:\Program Files\Quotes\Quotes.exe
> C:\Program Files\Logitech\Video\LogiTray.exe
> C:\Program Files\Shove-it\Shove-it.exe
> C:\Program Files\Logitech\Video\FxSvr2.exe
> C:\Program Files\Messenger\msmsgs.exe
> C:\WINDOWS\system32\winlogon.exe
> C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak
Software
> Updater.exe
> C:\Program Files\Yahoo!\Messenger\YPager.exe
> C:\Program Files\Internet Explorer\iexplore.exe
> C:\Program Files\Messenger\msmsgs.exe
> C:\Program Files\Outlook Express\msimn.exe
> C:\Program Files\OE-QuoteFix\oequotefix.exe
> C:\Program Files\GIANT Company Software\Spam Inspector\siClientUI.exe
> C:\Program Files\GIANT Company Software\Spam Inspector\siMain.exe
> C:\Program Files\HijackThis\HijackThis.exe
>
> R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
> http://www.google.co.uk/
> R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
> Settings,ProxyOverride = localhost
> R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
> R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
> http://www.google.co.uk/
> O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} -
> C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
> O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - C:\Program
> Files\Kontiki\bin\bh309190.dll
> O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
> Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
> O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
> C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
> O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
> files\google\googletoolbar1.dll
> O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
> Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
> O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
> C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
> O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
> C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
> O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
> C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
> O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
> C:\WINDOWS\system32\msdxm.ocx
> O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\program
> files\google\googletoolbar1.dll
> O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
> C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
> O4 - HKLM\..\Run: [HPHUPD05] C:\Program
> Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
> O4 - HKLM\..\Run: [HP Component Manager] "C:\Program
> Files\HP\hpcoretech\hpcmpmgr.exe"
> O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
> O4 - HKLM\..\Run: [HP Software Update] "C:\Program
Files\Hewlett-Packard\HP
> Software Update\HPWuSchd2.exe"
> O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
> O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
> O4 - HKLM\..\Run: [siService.exe] "C:\Program Files\GIANT Company
> Software\Spam Inspector\siService.exe"
> O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
> O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
> C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
> O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
> O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program
> Files\Logitech\Video\ISStart.exe
> O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
> O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
> O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
> O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec
> Shared\ccRegVfy.exe"
> O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
> Shared\ccApp.exe"
> O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
> C:\WINDOWS\System32\NvCpl.dll,NvStartup
> O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
> Files\QuickTime\qttask.exe" -atboottime
> O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
> Files\Real\Update_OB\realsched.exe" -osboot
> O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
> O4 - HKCU\..\Run: [Magic Notes] "C:\Program Files\Magic
Notes\Sticky32.exe"
> O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft
> ActiveSync\WCESCOMM.EXE"
> O4 - HKCU\..\Run: [Symantec NetDriver Monitor]
> C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
> O4 - HKCU\..\Run: [STYLEXP] C:\Program
> Files\TGTSoft\StyleXP\StyleXP.exe -Hide
> O4 - Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak
> EasyShare software\bin\EasyShare.exe
> O4 - Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK
> Software Updater\7288971\Program\Kodak Software Updater.exe
> O4 - Startup: Quotes.LNK = C:\Program Files\Quotes\Quotes.exe
> O4 - Startup: Shortcut to LogiTray.lnk = C:\Program
> Files\Logitech\Video\LogiTray.exe
> O4 - Startup: Shove-it.lnk = C:\Program Files\Shove-it\Shove-it.exe
> O4 - Global Startup: TabUserW.lnk = C:\Program Files\Wacom\TabUserW.exe
> O4 - Global Startup: XP Keep Per User Display Settings.lnk = C:\Program
> Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
> O8 - Extra context menu item: &Google Search - res://C:\Program
> Files\Google\GoogleToolbar1.dll/cmsearch.html
> O8 - Extra context menu item: Backward &Links - res://C:\Program
> Files\Google\GoogleToolbar1.dll/cmbacklinks.html
> O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program
> Files\Google\GoogleToolbar1.dll/cmcache.html
> O8 - Extra context menu item: Download with GetRight - C:\Program
> Files\GetRight\GRdownload.htm
> O8 - Extra context menu item: E&xport to Microsoft Excel -
> res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
> O8 - Extra context menu item: Open with GetRight Browser - C:\Program
> Files\GetRight\GRbrowse.htm
> O8 - Extra context menu item: Si&milar Pages - res://C:\Program
> Files\Google\GoogleToolbar1.dll/cmsimilar.html
> O8 - Extra context menu item: Translate into English - res://C:\Program
> Files\Google\GoogleToolbar1.dll/cmtrans.html
> O9 - Extra button: Create Mobile Favorite (HKLM)
> O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
> O9 - Extra button: Messenger (HKLM)
> O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
> O9 - Extra button: Insert signature (HKLM)
> O9 - Extra 'Tools' menuitem: Quotes plugin - QLiner.com (HKLM)
> O9 - Extra button: AIM (HKLM)
> O9 - Extra button: ICQ 4.0 (HKLM)
> O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
> O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 (HKLM)
> O9 - Extra 'Tools' menuitem: @C:\Program
Files\Messenger\Msgslang.dll,-61144
> (HKLM)
> O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
> http://messenger.zone.msn.com/binary/msgrchkr.cab
> O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX
> Control) -
> http://fpdownload.macromedia.com/pub/shockwave/cabs/dir...
> O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor
> Class) -
> O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (GTDownloader Control) -
> http://h30043.www3.hp.com/as/en/fix/gtdownlr.cab
> O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
> http://download.yahoo.com/dl/installs/yinst0401.cab
> O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update
> Installation Engine) -
> http://office.microsoft.com/officeupdate/content/opuc.c...
> O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile
> Manager Class) - http://moneymanager.egg.com/activex/accounttracking.cab
> O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) -
> http://das.microsoft.com/activate/cab/x86/i486/NTANSI/r...
> O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient
> Class) - http://messenger.zone.msn.com/binary/MessengerStatsClie...
> O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) -
> http://support.euro.dell.com/global/apps/systemprofiler...
> O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield
> International Setup Player) -
http://www.installengine.com/engine/isetup.cab
> O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
>
http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/i...
> O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
> O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry
> Information Class) -
> http://security.symantec.com/sscv6/SharedContent/common...
> O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash
Object) -
> http://download.macromedia.com/pub/shockwave/cabs/flash...
> O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) -
>
http://us.dl1.yimg.com/download.companion.yahoo.com/dl/...
> O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown
> Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown....
>
>
> --
> DaViD
>
>
> *************************
> Never write software that patronizes the user.
> *************************
>
>
>
June 4, 2004 2:24:12 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi Paul,

Thanks for your reply!

I have 512Megs installed,and Norton System Works 2003!!!

Have have checked my system with Spybot and Ad-aware both
show up clean, and will try clean out my system a bit.

Thanks

DaViD

Paul wrote:
|| How much ram is installed David?? I use the Photosmart
|| 145 printer. Do you have Norton Internet Security 2003
|| installed by any chance?
||
|| I would also get Spybot to check ya system
|| for spyware.... Wonder your system works at all
|| with all those programs running at startup lol
||
|| If you havent got a lot of ram, I would remove
|| some of those commands/entries from startup. Or
|| remove some programs completely.
||
||
|| "DaViD" <david@reply.com> wrote in message
|| news:40b9b749$0$25324$cc9e4d1f@news-text.dial.pipex.com...
|||
||| Can anyone help please??
|||
||| I'm running XP Pro SP1. and have installed the current HP printer
||| drivers for my Photosmart
||| 7260 printer.
|||
||| I can turn the printer on when my PC is running, BUT any attempt at
||| turn it off and I get the BLUE
||| SCREEN of death, which tells me its bumping my memory to save my
||| computer from being damaged.
|||
||| HP have been of no real help, they can only tell me how to install
||| the drivers, by removing all running applications
||| (something which is not disclosed in their help files or manuals).
|||
||| Has anyone come across this kind of problem and found a fix please.
||| I have enclosed my HijackThis file if its any help!!
|||
|||
|||
|||
||| TIA
|||
|||
||| DaViD
|||
|||
||| *************************
||| Leon: Nothing is worse than having an itch you can never scratch!
||| *************************
|||
||| Logfile of HijackThis v1.97.7
||| Scan saved at 11:22:46, on 30/05/2004
||| Platform: Windows XP SP1 (WinNT 5.01.2600)
||| MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
|||
||| Running processes:
||| C:\WINDOWS\System32\smss.exe
||| C:\WINDOWS\system32\winlogon.exe
||| C:\WINDOWS\system32\services.exe
||| C:\WINDOWS\system32\lsass.exe
||| C:\WINDOWS\system32\svchost.exe
||| C:\WINDOWS\System32\svchost.exe
||| C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
||| C:\WINDOWS\system32\spoolsv.exe
||| C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
||| C:\WINDOWS\System32\inetsrv\inetinfo.exe
||| C:\WINDOWS\system32\drivers\KodakCCS.exe
||| C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
||| C:\Program Files\Norton Personal Firewall\NISUM.EXE
||| C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
||| C:\WINDOWS\System32\nvsvc32.exe
||| C:\WINDOWS\System32\ScsiAccess.EXE
||| C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
||| C:\WINDOWS\System32\svchost.exe
||| C:\WINDOWS\System32\Tablet.exe
||| C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
||| C:\WINDOWS\System32\HPZipm12.exe
||| C:\WINDOWS\system32\winlogon.exe
||| C:\WINDOWS\Explorer.EXE
||| C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
||| C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
||| C:\WINDOWS\System32\hphmon05.exe
||| C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
||| C:\WINDOWS\System32\CTHELPER.EXE
||| C:\Program Files\GIANT Company Software\Spam Inspector\siService.exe
||| C:\WINDOWS\System32\rundll32.exe
||| C:\WINDOWS\System32\LVCOMSX.EXE
||| C:\WINDOWS\System32\taskswitch.exe
||| C:\Program Files\Common Files\Symantec Shared\ccApp.exe
||| C:\Program Files\Common Files\Real\Update_OB\realsched.exe
||| C:\WINDOWS\System32\ctfmon.exe
||| C:\Program Files\Magic Notes\Sticky32.exe
||| C:\Program Files\GIANT Company Software\Spam
|| Inspector\siMailProxyServer.exe
||| C:\Program Files\GIANT Company Software\Spam
||| Inspector\siSpamFilterEngine.exe
||| C:\Program Files\Wacom\TabUserW.exe
||| C:\Program
||| Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
||| C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
||| C:\Program Files\Quotes\Quotes.exe
||| C:\Program Files\Logitech\Video\LogiTray.exe
||| C:\Program Files\Shove-it\Shove-it.exe
||| C:\Program Files\Logitech\Video\FxSvr2.exe
||| C:\Program Files\Messenger\msmsgs.exe
||| C:\WINDOWS\system32\winlogon.exe
||| C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak
||| Software Updater.exe
||| C:\Program Files\Yahoo!\Messenger\YPager.exe
||| C:\Program Files\Internet Explorer\iexplore.exe
||| C:\Program Files\Messenger\msmsgs.exe
||| C:\Program Files\Outlook Express\msimn.exe
||| C:\Program Files\OE-QuoteFix\oequotefix.exe
||| C:\Program Files\GIANT Company Software\Spam
||| Inspector\siClientUI.exe C:\Program Files\GIANT Company
||| Software\Spam Inspector\siMain.exe C:\Program
||| Files\HijackThis\HijackThis.exe
|||
||| R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
||| http://www.google.co.uk/
||| R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
||| Settings,ProxyOverride = localhost
||| R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
||| R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
||| http://www.google.co.uk/
||| O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} -
||| C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
||| O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} -
||| C:\Program Files\Kontiki\bin\bh309190.dll
||| O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
||| C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
||| O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
||| C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
||| O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
||| c:\program files\google\googletoolbar1.dll
||| O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} -
||| C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
||| O3 - Toolbar: Norton AntiVirus -
||| {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
||| SystemWorks\Norton AntiVirus\NavShExt.dll
||| O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
||| C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
||| O3 - Toolbar: Yahoo! Companion -
||| {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded
||| Program Files\ycomp5_1_6_0.dll
||| O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
||| C:\WINDOWS\system32\msdxm.ocx
||| O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
||| c:\program files\google\googletoolbar1.dll
||| O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
||| C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
||| O4 - HKLM\..\Run: [HPHUPD05] C:\Program
|||
Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
||| O4 - HKLM\..\Run: [HP Component Manager] "C:\Program
||| Files\HP\hpcoretech\hpcmpmgr.exe"
||| O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
||| O4 - HKLM\..\Run: [HP Software Update] "C:\Program
||| Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
||| O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
||| O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
||| O4 - HKLM\..\Run: [siService.exe] "C:\Program Files\GIANT Company
||| Software\Spam Inspector\siService.exe"
||| O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
||| O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
||| C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
||| O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
||| O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program
||| Files\Logitech\Video\ISStart.exe
||| O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep
||| 0 -k O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
||| O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
||| O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec
||| Shared\ccRegVfy.exe"
||| O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
||| Shared\ccApp.exe"
||| O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
||| C:\WINDOWS\System32\NvCpl.dll,NvStartup
||| O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
||| Files\QuickTime\qttask.exe" -atboottime
||| O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
||| Files\Real\Update_OB\realsched.exe" -osboot
||| O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
||| O4 - HKCU\..\Run: [Magic Notes] "C:\Program Files\Magic
||| Notes\Sticky32.exe" O4 - HKCU\..\Run: [H/PC Connection Agent]
||| "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
||| O4 - HKCU\..\Run: [Symantec NetDriver Monitor]
||| C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
||| O4 - HKCU\..\Run: [STYLEXP] C:\Program
||| Files\TGTSoft\StyleXP\StyleXP.exe -Hide
||| O4 - Startup: Kodak EasyShare software.lnk = C:\Program
||| Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
||| O4 - Startup: Kodak software updater.lnk = C:\Program
||| Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software
||| Updater.exe
||| O4 - Startup: Quotes.LNK = C:\Program Files\Quotes\Quotes.exe
||| O4 - Startup: Shortcut to LogiTray.lnk = C:\Program
||| Files\Logitech\Video\LogiTray.exe
||| O4 - Startup: Shove-it.lnk = C:\Program Files\Shove-it\Shove-it.exe
||| O4 - Global Startup: TabUserW.lnk = C:\Program
||| Files\Wacom\TabUserW.exe O4 - Global Startup: XP Keep Per User
||| Display Settings.lnk = C:\Program
||| Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
||| O8 - Extra context menu item: &Google Search - res://C:\Program
||| Files\Google\GoogleToolbar1.dll/cmsearch.html
||| O8 - Extra context menu item: Backward &Links - res://C:\Program
||| Files\Google\GoogleToolbar1.dll/cmbacklinks.html
||| O8 - Extra context menu item: Cac&hed Snapshot of Page -
||| res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
||| O8 - Extra context menu item: Download with GetRight - C:\Program
||| Files\GetRight\GRdownload.htm
||| O8 - Extra context menu item: E&xport to Microsoft Excel -
||| res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
||| O8 - Extra context menu item: Open with GetRight Browser -
||| C:\Program Files\GetRight\GRbrowse.htm
||| O8 - Extra context menu item: Si&milar Pages - res://C:\Program
||| Files\Google\GoogleToolbar1.dll/cmsimilar.html
||| O8 - Extra context menu item: Translate into English -
||| res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
||| O9 - Extra button: Create Mobile Favorite (HKLM)
||| O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
||| O9 - Extra button: Messenger (HKLM)
||| O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
||| O9 - Extra button: Insert signature (HKLM)
||| O9 - Extra 'Tools' menuitem: Quotes plugin - QLiner.com (HKLM)
||| O9 - Extra button: AIM (HKLM)
||| O9 - Extra button: ICQ 4.0 (HKLM)
||| O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
||| O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144
||| (HKLM) O9 - Extra 'Tools' menuitem: @C:\Program
|| Files\Messenger\Msgslang.dll,-61144
||| (HKLM)
||| O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
||| http://messenger.zone.msn.com/binary/msgrchkr.cab
||| O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX
||| Control) -
||| http://fpdownload.macromedia.com/pub/shockwave/cabs/dir...
||| O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor
||| Class) -
||| O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (GTDownloader
||| Control) - http://h30043.www3.hp.com/as/en/fix/gtdownlr.cab
||| O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter
||| Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
||| O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update
||| Installation Engine) -
||| http://office.microsoft.com/officeupdate/content/opuc.c...
||| O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking
||| Profile Manager Class) -
||| http://moneymanager.egg.com/activex/accounttracking.cab O16 - DPF:
||| {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) -
||| http://das.microsoft.com/activate/cab/x86/i486/NTANSI/r...
||| O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D}
||| (MessengerStatsClient Class) -
||| http://messenger.zone.msn.com/binary/MessengerStatsClie... O16 -
||| DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) -
||| http://support.euro.dell.com/global/apps/systemprofiler...
||| O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield
||| International Setup Player) -
|| http://www.installengine.com/engine/isetup.cab
||| O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
|||
||
http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/i...
||| O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
||| O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI
||| Registry Information Class) -
||| http://security.symantec.com/sscv6/SharedContent/common...
||| O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash
||| Object) -
||| http://download.macromedia.com/pub/shockwave/cabs/flash...
||| O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo!
||| Companion) -
|||
||
http://us.dl1.yimg.com/download.companion.yahoo.com/dl/...
||| O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire
||| Showdown Class) -
||| http://messenger.zone.msn.com/binary/SolitaireShowdown....
|||
|||
||| --
||| DaViD
|||
|||
||| *************************
||| Never write software that patronizes the user.
||| *************************
Related resources
June 4, 2004 4:33:36 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Gidday David. I had a similar problem
with NIS 2003. Well with the crashing.

I found out yesterday that the symtdi.sys file
was the problem. It must have been corrupted
or something. I also had the same prob with
this Photosmart printer. Well I could turn it on
BUT if I use Publisher, and this printer is set as
the default printer, Publisher crashes. You CAN'T
do anything at all in Publisher. So, luckily, I have
another printer. I had to select the Epson as the
default printer and Publisher worked.

BUT yup it sounds like your prob is a ram problem.

I would as stated before either remove programs
or entries, (if they're not that important) to release
a bit of ram. Or get an extra 512mb if you can.

Or try booting in safe mode, then turn that printer
on, then off. Does it still crash?? If it doesn't
it's most probably the same prob as what I had a driver
that loads on bootup in Normal mode, is faulty/corrupted. Another thing you
can try is
go to www.symantec.com and go to search. NOTE
that BSOD message/error. Write it down. Then type
it in under search on the Symantec site. See if anything
appears....

Good Luck!








"DaViD" <david@reply.com> wrote in message
news:40bf96fe$0$20507$cc9e4d1f@news-text.dial.pipex.com...
> Hi Paul,
>
> Thanks for your reply!
>
> I have 512Megs installed,and Norton System Works 2003!!!
>
> Have have checked my system with Spybot and Ad-aware both
> show up clean, and will try clean out my system a bit.
>
> Thanks
>
> DaViD
>
> Paul wrote:
> || How much ram is installed David?? I use the Photosmart
> || 145 printer. Do you have Norton Internet Security 2003
> || installed by any chance?
> ||
> || I would also get Spybot to check ya system
> || for spyware.... Wonder your system works at all
> || with all those programs running at startup lol
> ||
> || If you havent got a lot of ram, I would remove
> || some of those commands/entries from startup. Or
> || remove some programs completely.
> ||
> ||
> || "DaViD" <david@reply.com> wrote in message
> || news:40b9b749$0$25324$cc9e4d1f@news-text.dial.pipex.com...
> |||
> ||| Can anyone help please??
> |||
> ||| I'm running XP Pro SP1. and have installed the current HP printer
> ||| drivers for my Photosmart
> ||| 7260 printer.
> |||
> ||| I can turn the printer on when my PC is running, BUT any attempt at
> ||| turn it off and I get the BLUE
> ||| SCREEN of death, which tells me its bumping my memory to save my
> ||| computer from being damaged.
> |||
> ||| HP have been of no real help, they can only tell me how to install
> ||| the drivers, by removing all running applications
> ||| (something which is not disclosed in their help files or manuals).
> |||
> ||| Has anyone come across this kind of problem and found a fix please.
> ||| I have enclosed my HijackThis file if its any help!!
> |||
> |||
> |||
> |||
> ||| TIA
> |||
> |||
> ||| DaViD
> |||
> |||
> ||| *************************
> ||| Leon: Nothing is worse than having an itch you can never scratch!
> ||| *************************
> |||
> ||| Logfile of HijackThis v1.97.7
> ||| Scan saved at 11:22:46, on 30/05/2004
> ||| Platform: Windows XP SP1 (WinNT 5.01.2600)
> ||| MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
> |||
> ||| Running processes:
> ||| C:\WINDOWS\System32\smss.exe
> ||| C:\WINDOWS\system32\winlogon.exe
> ||| C:\WINDOWS\system32\services.exe
> ||| C:\WINDOWS\system32\lsass.exe
> ||| C:\WINDOWS\system32\svchost.exe
> ||| C:\WINDOWS\System32\svchost.exe
> ||| C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
> ||| C:\WINDOWS\system32\spoolsv.exe
> ||| C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
> ||| C:\WINDOWS\System32\inetsrv\inetinfo.exe
> ||| C:\WINDOWS\system32\drivers\KodakCCS.exe
> ||| C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
> ||| C:\Program Files\Norton Personal Firewall\NISUM.EXE
> ||| C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
> ||| C:\WINDOWS\System32\nvsvc32.exe
> ||| C:\WINDOWS\System32\ScsiAccess.EXE
> ||| C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
> ||| C:\WINDOWS\System32\svchost.exe
> ||| C:\WINDOWS\System32\Tablet.exe
> ||| C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
> ||| C:\WINDOWS\System32\HPZipm12.exe
> ||| C:\WINDOWS\system32\winlogon.exe
> ||| C:\WINDOWS\Explorer.EXE
> ||| C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
> ||| C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
> ||| C:\WINDOWS\System32\hphmon05.exe
> ||| C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
> ||| C:\WINDOWS\System32\CTHELPER.EXE
> ||| C:\Program Files\GIANT Company Software\Spam Inspector\siService.exe
> ||| C:\WINDOWS\System32\rundll32.exe
> ||| C:\WINDOWS\System32\LVCOMSX.EXE
> ||| C:\WINDOWS\System32\taskswitch.exe
> ||| C:\Program Files\Common Files\Symantec Shared\ccApp.exe
> ||| C:\Program Files\Common Files\Real\Update_OB\realsched.exe
> ||| C:\WINDOWS\System32\ctfmon.exe
> ||| C:\Program Files\Magic Notes\Sticky32.exe
> ||| C:\Program Files\GIANT Company Software\Spam
> || Inspector\siMailProxyServer.exe
> ||| C:\Program Files\GIANT Company Software\Spam
> ||| Inspector\siSpamFilterEngine.exe
> ||| C:\Program Files\Wacom\TabUserW.exe
> ||| C:\Program
> ||| Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
> ||| C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
> ||| C:\Program Files\Quotes\Quotes.exe
> ||| C:\Program Files\Logitech\Video\LogiTray.exe
> ||| C:\Program Files\Shove-it\Shove-it.exe
> ||| C:\Program Files\Logitech\Video\FxSvr2.exe
> ||| C:\Program Files\Messenger\msmsgs.exe
> ||| C:\WINDOWS\system32\winlogon.exe
> ||| C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak
> ||| Software Updater.exe
> ||| C:\Program Files\Yahoo!\Messenger\YPager.exe
> ||| C:\Program Files\Internet Explorer\iexplore.exe
> ||| C:\Program Files\Messenger\msmsgs.exe
> ||| C:\Program Files\Outlook Express\msimn.exe
> ||| C:\Program Files\OE-QuoteFix\oequotefix.exe
> ||| C:\Program Files\GIANT Company Software\Spam
> ||| Inspector\siClientUI.exe C:\Program Files\GIANT Company
> ||| Software\Spam Inspector\siMain.exe C:\Program
> ||| Files\HijackThis\HijackThis.exe
> |||
> ||| R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
> ||| http://www.google.co.uk/
> ||| R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
> ||| Settings,ProxyOverride = localhost
> ||| R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
> ||| R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
> ||| http://www.google.co.uk/
> ||| O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} -
> ||| C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
> ||| O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} -
> ||| C:\Program Files\Kontiki\bin\bh309190.dll
> ||| O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
> ||| C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
> ||| O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
> ||| C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
> ||| O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
> ||| c:\program files\google\googletoolbar1.dll
> ||| O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} -
> ||| C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
> ||| O3 - Toolbar: Norton AntiVirus -
> ||| {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
> ||| SystemWorks\Norton AntiVirus\NavShExt.dll
> ||| O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
> ||| C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
> ||| O3 - Toolbar: Yahoo! Companion -
> ||| {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded
> ||| Program Files\ycomp5_1_6_0.dll
> ||| O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
> ||| C:\WINDOWS\system32\msdxm.ocx
> ||| O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
> ||| c:\program files\google\googletoolbar1.dll
> ||| O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
> ||| C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
> ||| O4 - HKLM\..\Run: [HPHUPD05] C:\Program
> |||
> Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
> ||| O4 - HKLM\..\Run: [HP Component Manager] "C:\Program
> ||| Files\HP\hpcoretech\hpcmpmgr.exe"
> ||| O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
> ||| O4 - HKLM\..\Run: [HP Software Update] "C:\Program
> ||| Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
> ||| O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
> ||| O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
> ||| O4 - HKLM\..\Run: [siService.exe] "C:\Program Files\GIANT Company
> ||| Software\Spam Inspector\siService.exe"
> ||| O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
> ||| O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
> ||| C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
> ||| O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
> ||| O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program
> ||| Files\Logitech\Video\ISStart.exe
> ||| O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep
> ||| 0 -k O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
> ||| O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
> ||| O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec
> ||| Shared\ccRegVfy.exe"
> ||| O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
> ||| Shared\ccApp.exe"
> ||| O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
> ||| C:\WINDOWS\System32\NvCpl.dll,NvStartup
> ||| O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
> ||| Files\QuickTime\qttask.exe" -atboottime
> ||| O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
> ||| Files\Real\Update_OB\realsched.exe" -osboot
> ||| O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
> ||| O4 - HKCU\..\Run: [Magic Notes] "C:\Program Files\Magic
> ||| Notes\Sticky32.exe" O4 - HKCU\..\Run: [H/PC Connection Agent]
> ||| "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
> ||| O4 - HKCU\..\Run: [Symantec NetDriver Monitor]
> ||| C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
> ||| O4 - HKCU\..\Run: [STYLEXP] C:\Program
> ||| Files\TGTSoft\StyleXP\StyleXP.exe -Hide
> ||| O4 - Startup: Kodak EasyShare software.lnk = C:\Program
> ||| Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
> ||| O4 - Startup: Kodak software updater.lnk = C:\Program
> ||| Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software
> ||| Updater.exe
> ||| O4 - Startup: Quotes.LNK = C:\Program Files\Quotes\Quotes.exe
> ||| O4 - Startup: Shortcut to LogiTray.lnk = C:\Program
> ||| Files\Logitech\Video\LogiTray.exe
> ||| O4 - Startup: Shove-it.lnk = C:\Program Files\Shove-it\Shove-it.exe
> ||| O4 - Global Startup: TabUserW.lnk = C:\Program
> ||| Files\Wacom\TabUserW.exe O4 - Global Startup: XP Keep Per User
> ||| Display Settings.lnk = C:\Program
> ||| Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
> ||| O8 - Extra context menu item: &Google Search - res://C:\Program
> ||| Files\Google\GoogleToolbar1.dll/cmsearch.html
> ||| O8 - Extra context menu item: Backward &Links - res://C:\Program
> ||| Files\Google\GoogleToolbar1.dll/cmbacklinks.html
> ||| O8 - Extra context menu item: Cac&hed Snapshot of Page -
> ||| res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
> ||| O8 - Extra context menu item: Download with GetRight - C:\Program
> ||| Files\GetRight\GRdownload.htm
> ||| O8 - Extra context menu item: E&xport to Microsoft Excel -
> ||| res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
> ||| O8 - Extra context menu item: Open with GetRight Browser -
> ||| C:\Program Files\GetRight\GRbrowse.htm
> ||| O8 - Extra context menu item: Si&milar Pages - res://C:\Program
> ||| Files\Google\GoogleToolbar1.dll/cmsimilar.html
> ||| O8 - Extra context menu item: Translate into English -
> ||| res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
> ||| O9 - Extra button: Create Mobile Favorite (HKLM)
> ||| O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
> ||| O9 - Extra button: Messenger (HKLM)
> ||| O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
> ||| O9 - Extra button: Insert signature (HKLM)
> ||| O9 - Extra 'Tools' menuitem: Quotes plugin - QLiner.com (HKLM)
> ||| O9 - Extra button: AIM (HKLM)
> ||| O9 - Extra button: ICQ 4.0 (HKLM)
> ||| O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
> ||| O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144
> ||| (HKLM) O9 - Extra 'Tools' menuitem: @C:\Program
> || Files\Messenger\Msgslang.dll,-61144
> ||| (HKLM)
> ||| O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
> ||| http://messenger.zone.msn.com/binary/msgrchkr.cab
> ||| O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX
> ||| Control) -
> ||| http://fpdownload.macromedia.com/pub/shockwave/cabs/dir...
> ||| O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor
> ||| Class) -
> ||| O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (GTDownloader
> ||| Control) - http://h30043.www3.hp.com/as/en/fix/gtdownlr.cab
> ||| O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter
> ||| Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
> ||| O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update
> ||| Installation Engine) -
> ||| http://office.microsoft.com/officeupdate/content/opuc.c...
> ||| O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking
> ||| Profile Manager Class) -
> ||| http://moneymanager.egg.com/activex/accounttracking.cab O16 - DPF:
> ||| {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) -
> |||
http://das.microsoft.com/activate/cab/x86/i486/NTANSI/r...
> ||| O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D}
> ||| (MessengerStatsClient Class) -
> ||| http://messenger.zone.msn.com/binary/MessengerStatsClie... O16 -
> ||| DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) -
> ||| http://support.euro.dell.com/global/apps/systemprofiler...
> ||| O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield
> ||| International Setup Player) -
> || http://www.installengine.com/engine/isetup.cab
> ||| O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -
> |||
> ||
>
http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/i...
> ||| O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
> ||| O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI
> ||| Registry Information Class) -
> ||| http://security.symantec.com/sscv6/SharedContent/common...
> ||| O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash
> ||| Object) -
> ||| http://download.macromedia.com/pub/shockwave/cabs/flash...
> ||| O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo!
> ||| Companion) -
> |||
> ||
>
http://us.dl1.yimg.com/download.companion.yahoo.com/dl/...
> ||| O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire
> ||| Showdown Class) -
> ||| http://messenger.zone.msn.com/binary/SolitaireShowdown....
> |||
> |||
> ||| --
> ||| DaViD
> |||
> |||
> ||| *************************
> ||| Never write software that patronizes the user.
> ||| *************************
>
>
June 8, 2004 10:03:34 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Thank you for your reply and assistance Paul.

DaViD

Paul wrote:
|| Gidday David. I had a similar problem
|| with NIS 2003. Well with the crashing.
||
|| I found out yesterday that the symtdi.sys file
|| was the problem. It must have been corrupted
|| or something. I also had the same prob with
|| this Photosmart printer. Well I could turn it on
|| BUT if I use Publisher, and this printer is set as
|| the default printer, Publisher crashes. You CAN'T
|| do anything at all in Publisher. So, luckily, I have
|| another printer. I had to select the Epson as the
|| default printer and Publisher worked.
||
|| BUT yup it sounds like your prob is a ram problem.
||
|| I would as stated before either remove programs
|| or entries, (if they're not that important) to release
|| a bit of ram. Or get an extra 512mb if you can.
||
|| Or try booting in safe mode, then turn that printer
|| on, then off. Does it still crash?? If it doesn't
|| it's most probably the same prob as what I had a driver
|| that loads on bootup in Normal mode, is faulty/corrupted. Another
|| thing you can try is
|| go to www.symantec.com and go to search. NOTE
|| that BSOD message/error. Write it down. Then type
|| it in under search on the Symantec site. See if anything
|| appears....
||
|| Good Luck!
||
||
||
||
||
||
||
||
|| "DaViD" <david@reply.com> wrote in message
|| news:40bf96fe$0$20507$cc9e4d1f@news-text.dial.pipex.com...
||| Hi Paul,
|||
||| Thanks for your reply!
|||
||| I have 512Megs installed,and Norton System Works 2003!!!
|||
||| Have have checked my system with Spybot and Ad-aware both
||| show up clean, and will try clean out my system a bit.
|||
||| Thanks
|||
||| DaViD
|||
||| Paul wrote:
||||| How much ram is installed David?? I use the Photosmart
||||| 145 printer. Do you have Norton Internet Security 2003
||||| installed by any chance?
|||||
||||| I would also get Spybot to check ya system
||||| for spyware.... Wonder your system works at all
||||| with all those programs running at startup lol
|||||
||||| If you havent got a lot of ram, I would remove
||||| some of those commands/entries from startup. Or
||||| remove some programs completely.
|||||
|||||
||||| "DaViD" <david@reply.com> wrote in message
||||| news:40b9b749$0$25324$cc9e4d1f@news-text.dial.pipex.com...
||||||
|||||| Can anyone help please??
||||||
|||||| I'm running XP Pro SP1. and have installed the current HP printer
|||||| drivers for my Photosmart
|||||| 7260 printer.
||||||
|||||| I can turn the printer on when my PC is running, BUT any attempt
|||||| at turn it off and I get the BLUE
|||||| SCREEN of death, which tells me its bumping my memory to save my
|||||| computer from being damaged.
||||||
|||||| HP have been of no real help, they can only tell me how to
|||||| install the drivers, by removing all running applications
|||||| (something which is not disclosed in their help files or
|||||| manuals).
||||||
|||||| Has anyone come across this kind of problem and found a fix
|||||| please. I have enclosed my HijackThis file if its any help!!
||||||
||||||
||||||
||||||
|||||| TIA
||||||
||||||
|||||| DaViD
||||||
||||||
|||||| *************************
|||||| Leon: Nothing is worse than having an itch you can never
|||||| scratch! *************************
||||||
|||||| Logfile of HijackThis v1.97.7
|||||| Scan saved at 11:22:46, on 30/05/2004
|||||| Platform: Windows XP SP1 (WinNT 5.01.2600)
|||||| MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
||||||
|||||| Running processes:
|||||| C:\WINDOWS\System32\smss.exe
|||||| C:\WINDOWS\system32\winlogon.exe
|||||| C:\WINDOWS\system32\services.exe
|||||| C:\WINDOWS\system32\lsass.exe
|||||| C:\WINDOWS\system32\svchost.exe
|||||| C:\WINDOWS\System32\svchost.exe
|||||| C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
|||||| C:\WINDOWS\system32\spoolsv.exe
|||||| C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
|||||| C:\WINDOWS\System32\inetsrv\inetinfo.exe
|||||| C:\WINDOWS\system32\drivers\KodakCCS.exe
|||||| C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
|||||| C:\Program Files\Norton Personal Firewall\NISUM.EXE
|||||| C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
|||||| C:\WINDOWS\System32\nvsvc32.exe
|||||| C:\WINDOWS\System32\ScsiAccess.EXE
|||||| C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
|||||| C:\WINDOWS\System32\svchost.exe
|||||| C:\WINDOWS\System32\Tablet.exe
|||||| C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
|||||| C:\WINDOWS\System32\HPZipm12.exe
|||||| C:\WINDOWS\system32\winlogon.exe
|||||| C:\WINDOWS\Explorer.EXE
|||||| C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
|||||| C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
|||||| C:\WINDOWS\System32\hphmon05.exe
|||||| C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
|||||| C:\WINDOWS\System32\CTHELPER.EXE
|||||| C:\Program Files\GIANT Company Software\Spam
|||||| Inspector\siService.exe C:\WINDOWS\System32\rundll32.exe
|||||| C:\WINDOWS\System32\LVCOMSX.EXE
|||||| C:\WINDOWS\System32\taskswitch.exe
|||||| C:\Program Files\Common Files\Symantec Shared\ccApp.exe
|||||| C:\Program Files\Common Files\Real\Update_OB\realsched.exe
|||||| C:\WINDOWS\System32\ctfmon.exe
|||||| C:\Program Files\Magic Notes\Sticky32.exe
|||||| C:\Program Files\GIANT Company Software\Spam
||||| Inspector\siMailProxyServer.exe
|||||| C:\Program Files\GIANT Company Software\Spam
|||||| Inspector\siSpamFilterEngine.exe
|||||| C:\Program Files\Wacom\TabUserW.exe
|||||| C:\Program
|||||| Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
|||||| C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
|||||| C:\Program Files\Quotes\Quotes.exe
|||||| C:\Program Files\Logitech\Video\LogiTray.exe
|||||| C:\Program Files\Shove-it\Shove-it.exe
|||||| C:\Program Files\Logitech\Video\FxSvr2.exe
|||||| C:\Program Files\Messenger\msmsgs.exe
|||||| C:\WINDOWS\system32\winlogon.exe
|||||| C:\Program Files\Kodak\KODAK Software
|||||| Updater\7288971\Program\Kodak Software Updater.exe
|||||| C:\Program Files\Yahoo!\Messenger\YPager.exe
|||||| C:\Program Files\Internet Explorer\iexplore.exe
|||||| C:\Program Files\Messenger\msmsgs.exe
|||||| C:\Program Files\Outlook Express\msimn.exe
|||||| C:\Program Files\OE-QuoteFix\oequotefix.exe
|||||| C:\Program Files\GIANT Company Software\Spam
|||||| Inspector\siClientUI.exe C:\Program Files\GIANT Company
|||||| Software\Spam Inspector\siMain.exe C:\Program
|||||| Files\HijackThis\HijackThis.exe
||||||
|||||| R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
|||||| http://www.google.co.uk/
|||||| R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
|||||| Settings,ProxyOverride = localhost
|||||| R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
|||||| R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start
|||||| Page_bak = http://www.google.co.uk/
|||||| O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} -
|||||| C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
|||||| O2 - BHO: (no name) - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} -
|||||| C:\Program Files\Kontiki\bin\bh309190.dll
|||||| O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
|||||| C:\Program Files\Adobe\Acrobat
|||||| 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) -
|||||| {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
|||||| C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
|||||| O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
|||||| c:\program files\google\googletoolbar1.dll
|||||| O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} -
|||||| C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
|||||| O3 - Toolbar: Norton AntiVirus -
|||||| {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
|||||| SystemWorks\Norton AntiVirus\NavShExt.dll
|||||| O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} -
|||||| C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
|||||| O3 - Toolbar: Yahoo! Companion -
|||||| {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded
|||||| Program Files\ycomp5_1_6_0.dll
|||||| O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
|||||| C:\WINDOWS\system32\msdxm.ocx
|||||| O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
|||||| c:\program files\google\googletoolbar1.dll
|||||| O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
|||||| C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
|||||| O4 - HKLM\..\Run: [HPHUPD05] C:\Program
||||||
|||
Files\Hewlett-Packard\{D946675D-1D6C-4dc8-9E0D-B4B8EAA30EAA}\hphupd05.exe
|||||| O4 - HKLM\..\Run: [HP Component Manager] "C:\Program
|||||| Files\HP\hpcoretech\hpcmpmgr.exe"
|||||| O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
|||||| O4 - HKLM\..\Run: [HP Software Update] "C:\Program
|||||| Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
|||||| O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
|||||| O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
|||||| O4 - HKLM\..\Run: [siService.exe] "C:\Program Files\GIANT Company
|||||| Software\Spam Inspector\siService.exe"
|||||| O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
|||||| O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE
|||||| C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
|||||| O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
|||||| O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program
|||||| Files\Logitech\Video\ISStart.exe
|||||| O4 - HKLM\..\Run: [KernelFaultCheck]
|||||| %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [InCD]
|||||| C:\Program Files\Ahead\InCD\InCD.exe O4 - HKLM\..\Run:
|||||| [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe O4 -
|||||| HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec
|||||| Shared\ccRegVfy.exe"
|||||| O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
|||||| Shared\ccApp.exe"
|||||| O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
|||||| C:\WINDOWS\System32\NvCpl.dll,NvStartup
|||||| O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
|||||| Files\QuickTime\qttask.exe" -atboottime
|||||| O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
|||||| Files\Real\Update_OB\realsched.exe" -osboot
|||||| O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
|||||| O4 - HKCU\..\Run: [Magic Notes] "C:\Program Files\Magic
|||||| Notes\Sticky32.exe" O4 - HKCU\..\Run: [H/PC Connection Agent]
|||||| "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
|||||| O4 - HKCU\..\Run: [Symantec NetDriver Monitor]
|||||| C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
|||||| O4 - HKCU\..\Run: [STYLEXP] C:\Program
|||||| Files\TGTSoft\StyleXP\StyleXP.exe -Hide
|||||| O4 - Startup: Kodak EasyShare software.lnk = C:\Program
|||||| Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
|||||| O4 - Startup: Kodak software updater.lnk = C:\Program
|||||| Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software
|||||| Updater.exe
|||||| O4 - Startup: Quotes.LNK = C:\Program Files\Quotes\Quotes.exe
|||||| O4 - Startup: Shortcut to LogiTray.lnk = C:\Program
|||||| Files\Logitech\Video\LogiTray.exe
|||||| O4 - Startup: Shove-it.lnk = C:\Program
|||||| Files\Shove-it\Shove-it.exe O4 - Global Startup: TabUserW.lnk =
|||||| C:\Program Files\Wacom\TabUserW.exe O4 - Global Startup: XP Keep
|||||| Per User Display Settings.lnk = C:\Program
|||||| Files\XPKeepPerUserDisplaySettings\XPKeepPerUserDisplaySettings.exe
|||||| O8 - Extra context menu item: &Google Search - res://C:\Program
|||||| Files\Google\GoogleToolbar1.dll/cmsearch.html
|||||| O8 - Extra context menu item: Backward &Links - res://C:\Program
|||||| Files\Google\GoogleToolbar1.dll/cmbacklinks.html
|||||| O8 - Extra context menu item: Cac&hed Snapshot of Page -
|||||| res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
|||||| O8 - Extra context menu item: Download with GetRight - C:\Program
|||||| Files\GetRight\GRdownload.htm
|||||| O8 - Extra context menu item: E&xport to Microsoft Excel -
|||||| res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
|||||| O8 - Extra context menu item: Open with GetRight Browser -
|||||| C:\Program Files\GetRight\GRbrowse.htm
|||||| O8 - Extra context menu item: Si&milar Pages - res://C:\Program
|||||| Files\Google\GoogleToolbar1.dll/cmsimilar.html
|||||| O8 - Extra context menu item: Translate into English -
|||||| res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
|||||| O9 - Extra button: Create Mobile Favorite (HKLM)
|||||| O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
|||||| O9 - Extra button: Messenger (HKLM)
|||||| O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
|||||| O9 - Extra button: Insert signature (HKLM)
|||||| O9 - Extra 'Tools' menuitem: Quotes plugin - QLiner.com (HKLM)
|||||| O9 - Extra button: AIM (HKLM)
|||||| O9 - Extra button: ICQ 4.0 (HKLM)
|||||| O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
|||||| O9 - Extra button: @C:\Program
|||||| Files\Messenger\Msgslang.dll,-61144 (HKLM) O9 - Extra 'Tools'
|||||| menuitem: @C:\Program
||||| Files\Messenger\Msgslang.dll,-61144
|||||| (HKLM)
|||||| O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers
|||||| Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
|||||| O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave
|||||| ActiveX Control) -
||||||
http://fpdownload.macromedia.com/pub/shockwave/cabs/dir...
|||||| O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9}
|||||| (MSSecurityAdvisor Class) -
|||||| O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (GTDownloader
|||||| Control) - http://h30043.www3.hp.com/as/en/fix/gtdownlr.cab
|||||| O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter
|||||| Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
|||||| O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update
|||||| Installation Engine) -
|||||| http://office.microsoft.com/officeupdate/content/opuc.c...
|||||| O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E}
|||||| (AccountTracking Profile Manager Class) -
|||||| http://moneymanager.egg.com/activex/accounttracking.cab O16 -
|||||| DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload
|||||| Class) -
||||||
|| http://das.microsoft.com/activate/cab/x86/i486/NTANSI/r...
|||||| O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D}
|||||| (MessengerStatsClient Class) -
|||||| http://messenger.zone.msn.com/binary/MessengerStatsClie...
|||||| O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader
|||||| Class) -
|||||| http://support.euro.dell.com/global/apps/systemprofiler...
|||||| O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield
|||||| International Setup Player) -
||||| http://www.installengine.com/engine/isetup.cab
|||||| O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class)
|||||| -
||||||
|||||
|||
||
http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/i...
|||||| O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
|||||| O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI
|||||| Registry Information Class) -
|||||| http://security.symantec.com/sscv6/SharedContent/common...
|||||| O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave
|||||| Flash Object) -
|||||| http://download.macromedia.com/pub/shockwave/cabs/flash...
|||||| O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo!
|||||| Companion) -
||||||
|||||
|||
||
http://us.dl1.yimg.com/download.companion.yahoo.com/dl/...
|||||| O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire
|||||| Showdown Class) -
|||||| http://messenger.zone.msn.com/binary/SolitaireShowdown....
||||||
||||||
|||||| --
|||||| DaViD
||||||
||||||
|||||| *************************
|||||| Never write software that patronizes the user.
|||||| *************************
!