printer prob

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Have you installed the service pack?
Cannot Print from the Network to a Windows XP Print Server
http://support.microsoft.com/defau [...] duct=winxp

A forum
http://www.eventid.net/display.asp [...] nt&phase=1


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Mary Sauer MS MVP
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"keith" <jeweller12@aol.com> wrote in message
news:1588d01c446e4$45c8eca0$a401280a@phx.gbl...
> Hi I have a problem with my system. I cant print anything
> at all no matter what program i am using. I click on
> print and it tells me i ts sending the info to the
> printer but nothing at all happens. Ive Tried using Ctrl-
> P and that doesnt work either. Ive looked on my system
> error log and it tells me that there is a Win32 error
> code returned by print processor 3003(Oxbbb) can anyone
> help please
> Jeweller12@aol.com

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Peter wrote:
> Hi,
>
> Try to remove all the printer drivers from add or remove program.
> Go to control panel, click the printer & fax icon, delete the printer
> icon.
> Go to the printer manufacturer's website and download the latest XP
> compatible drivers and save it to a special folder (do not save it to
> desktop). Start/run/ and type in MSCONFIG, click the startup tab and
> uncheck the boxes for the antiVirus applications, click Apply and OK
> then reboot.
> After reboot, check the box for windows warning messages to not to
> appear again.
> Now, make sure the antiVirus application is not running at the
> background.
> Open the specific folder and install the drivers.
>
> Note: read the Read Me file in this folder before installing the
> drivers. Strictly follow the installation instructions.
>
> Usually there are 3 methods to install the printer drivers depending
> on the brand and model:
> 1. Connect and power on the printer before installing the drivers.
> 2. Install the drivers before connecting and power on the printer.
> 3. Connect the printer and then install the drivers, power on the
> printer when prompted.
>
> After the drivers is successfully installed, reboot the PC.
> After reboot, check the printer functions to ensure it is working
> normally.
> Run MSCONFIG again restore the default settings under the startup tab
> then reboot.
>
> Hope it helps.
>
> Peter

You're almost correct, Peter, but you've missed a step - the most crucial
one as it means that the old driver will just be reinstalled.

The correct procedure is below:-

How to correctly remove and reinstall a printer driver
http://www.coribright.com/Windows/Article%20One.htm

DO NOT OMIT STEP FOUR OR YOU WILL REINSTALL THE CORRUPT DRIVER

For further information on cleaning up corrupt drivers see
http://members.shaw.ca/bsanders/Cl [...] rivers.htm