USB/ webcam driver problem

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Recently, I had to restore windows XP. Since then,
everything has been fine (much less blue screen errors,
hangups). I only had to manually search for drivers for
peripherals upon first time use (i.e. printer, scanner,
digital camera, portable mp3 player, etc...), usually in
I386, or Windows/system32. However, I am having a hard
time loading drivers for my 3com Homeconnect USB webcam,
and the USB portion of my Panasonic Palmcorder PV-DV702.
For the panasonic, when the computer boots up, I see the
notice that says Found New Hardware- USB Device, then I
get "Cannot Install This Hardware. The hardware was not
installed because the wizard cannot find the necessary
software.", even though I have the manufacturer's CD. I
also tried dl'ing the driver from the website, but even
though I run the setup.exe to install the driver, it's
still not installed after I reboot the computer. When I
use the firewire with the Panasonic it works fine, but
there are certain tasks I need to use with USB (webcam).

For the 3com, I'm supposed to be using the Vicam driver
from the website b/c the original drivers don't work with
XP, but like the Panasonic, after I run the exe to
install the driver, it's not installed after reboot.
Please tell me there's an easy solution for this problem.

The problem is not the USB port either, because I've
tried different ports and other peripherals have worked
with these same ports.



I've manually searched folders I386, windows/system32;
installed drivers from manufacturer's cd; installed
drivers downloaded from website; uninstalled/ reinstalled
all driver software; tried different USB ports.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"JR Meneses" <jrmpt@optonline.net> wrote in message
news:15d5f01c4471c$5a1e5450$a501280a@phx.gbl...
> Recently, I had to restore windows XP. Since then,
> everything has been fine (much less blue screen errors,
> hangups). I only had to manually search for drivers for
> peripherals upon first time use (i.e. printer, scanner,
> digital camera, portable mp3 player, etc...), usually in
> I386, or Windows/system32. However, I am having a hard
> time loading drivers for my 3com Homeconnect USB webcam,
> and the USB portion of my Panasonic Palmcorder PV-DV702.
> For the panasonic, when the computer boots up, I see the
> notice that says Found New Hardware- USB Device, then I
> get "Cannot Install This Hardware. The hardware was not
> installed because the wizard cannot find the necessary
> software.", even though I have the manufacturer's CD. I
> also tried dl'ing the driver from the website, but even
> though I run the setup.exe to install the driver, it's
> still not installed after I reboot the computer. When I
> use the firewire with the Panasonic it works fine, but
> there are certain tasks I need to use with USB (webcam).
>
> For the 3com, I'm supposed to be using the Vicam driver
> from the website b/c the original drivers don't work with
> XP, but like the Panasonic, after I run the exe to
> install the driver, it's not installed after reboot.
> Please tell me there's an easy solution for this problem.
>
> The problem is not the USB port either, because I've
> tried different ports and other peripherals have worked
> with these same ports.
>
>
>
> I've manually searched folders I386, windows/system32;
> installed drivers from manufacturer's cd; installed
> drivers downloaded from website; uninstalled/ reinstalled
> all driver software; tried different USB ports.

With USB devices, there is usually a specific order you need to install
things to get them working. Usually you install part of the software with
the device unplugged, then plug in the device later, sometimes with a
reboot.

Your best bet would be to completely uninstall those devices, reboot without
them plugged in, then dig out the manuals to see what the specific
instructions are. In some cases, a normal uninstallation of the software
isn't sufficient, and you need to edit the registry and/or use some sort of
software to get rid of the vestiges of the previous install.

The easy answer MIGHT be that you can uninstall the USB ports, reboot, and
let it redetect the ports. Then let it detect the additional hardware
attached to the ports.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

To uninstall the USB ports, I would do it from the Device
Manager? And I would uninstall the Root Hubs and the
Universal Host Controllers? You wouldn't know how to
edit the registry to clear it of all the remnants of
previous installations of these devices, would you?

Thanks for all the info
>-----Original Message-----
>
>"JR Meneses" <jrmpt@optonline.net> wrote in message
>news:15d5f01c4471c$5a1e5450$a501280a@phx.gbl...
>> Recently, I had to restore windows XP. Since then,
>> everything has been fine (much less blue screen errors,
>> hangups). I only had to manually search for drivers
for
>> peripherals upon first time use (i.e. printer, scanner,
>> digital camera, portable mp3 player, etc...), usually
in
>> I386, or Windows/system32. However, I am having a hard
>> time loading drivers for my 3com Homeconnect USB
webcam,
>> and the USB portion of my Panasonic Palmcorder PV-
DV702.
>> For the panasonic, when the computer boots up, I see
the
>> notice that says Found New Hardware- USB Device, then I
>> get "Cannot Install This Hardware. The hardware was
not
>> installed because the wizard cannot find the necessary
>> software.", even though I have the manufacturer's CD.
I
>> also tried dl'ing the driver from the website, but even
>> though I run the setup.exe to install the driver, it's
>> still not installed after I reboot the computer. When
I
>> use the firewire with the Panasonic it works fine, but
>> there are certain tasks I need to use with USB
(webcam).
>>
>> For the 3com, I'm supposed to be using the Vicam driver
>> from the website b/c the original drivers don't work
with
>> XP, but like the Panasonic, after I run the exe to
>> install the driver, it's not installed after reboot.
>> Please tell me there's an easy solution for this
problem.
>>
>> The problem is not the USB port either, because I've
>> tried different ports and other peripherals have worked
>> with these same ports.
>>
>>
>>
>> I've manually searched folders I386, windows/system32;
>> installed drivers from manufacturer's cd; installed
>> drivers downloaded from website; uninstalled/
reinstalled
>> all driver software; tried different USB ports.
>
>With USB devices, there is usually a specific order you
need to install
>things to get them working. Usually you install part of
the software with
>the device unplugged, then plug in the device later,
sometimes with a
>reboot.
>
>Your best bet would be to completely uninstall those
devices, reboot without
>them plugged in, then dig out the manuals to see what
the specific
>instructions are. In some cases, a normal uninstallation
of the software
>isn't sufficient, and you need to edit the registry
and/or use some sort of
>software to get rid of the vestiges of the previous
install.
>
>The easy answer MIGHT be that you can uninstall the USB
ports, reboot, and
>let it redetect the ports. Then let it detect the
additional hardware
>attached to the ports.
>
>
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"JR Meneses" <jrmpt@optonline.net> wrote in message
news:161af01c4475e$1f80a900$a001280a@phx.gbl...
> To uninstall the USB ports, I would do it from the Device
> Manager? And I would uninstall the Root Hubs and the
> Universal Host Controllers?

Yes

You wouldn't know how to
> edit the registry to clear it of all the remnants of
> previous installations of these devices, would you?

hkey local machine and look for remnants of the hardware. Then to get rid of
the software, you'll probably have to search for the name of the
manufacturer or any cute software name it might use. Be careful of what
you're deleting; if you mess up badly enough, the computer may not boot.
Once you press that delete key in the registry, there's no going back.

Good luck.

>
> Thanks for all the info
> >-----Original Message-----
> >
> >"JR Meneses" <jrmpt@optonline.net> wrote in message
> >news:15d5f01c4471c$5a1e5450$a501280a@phx.gbl...
> >> Recently, I had to restore windows XP. Since then,
> >> everything has been fine (much less blue screen errors,
> >> hangups). I only had to manually search for drivers
> for
> >> peripherals upon first time use (i.e. printer, scanner,
> >> digital camera, portable mp3 player, etc...), usually
> in
> >> I386, or Windows/system32. However, I am having a hard
> >> time loading drivers for my 3com Homeconnect USB
> webcam,
> >> and the USB portion of my Panasonic Palmcorder PV-
> DV702.
> >> For the panasonic, when the computer boots up, I see
> the
> >> notice that says Found New Hardware- USB Device, then I
> >> get "Cannot Install This Hardware. The hardware was
> not
> >> installed because the wizard cannot find the necessary
> >> software.", even though I have the manufacturer's CD.
> I
> >> also tried dl'ing the driver from the website, but even
> >> though I run the setup.exe to install the driver, it's
> >> still not installed after I reboot the computer. When
> I
> >> use the firewire with the Panasonic it works fine, but
> >> there are certain tasks I need to use with USB
> (webcam).
> >>
> >> For the 3com, I'm supposed to be using the Vicam driver
> >> from the website b/c the original drivers don't work
> with
> >> XP, but like the Panasonic, after I run the exe to
> >> install the driver, it's not installed after reboot.
> >> Please tell me there's an easy solution for this
> problem.
> >>
> >> The problem is not the USB port either, because I've
> >> tried different ports and other peripherals have worked
> >> with these same ports.
> >>
> >>
> >>
> >> I've manually searched folders I386, windows/system32;
> >> installed drivers from manufacturer's cd; installed
> >> drivers downloaded from website; uninstalled/
> reinstalled
> >> all driver software; tried different USB ports.
> >
> >With USB devices, there is usually a specific order you
> need to install
> >things to get them working. Usually you install part of
> the software with
> >the device unplugged, then plug in the device later,
> sometimes with a
> >reboot.
> >
> >Your best bet would be to completely uninstall those
> devices, reboot without
> >them plugged in, then dig out the manuals to see what
> the specific
> >instructions are. In some cases, a normal uninstallation
> of the software
> >isn't sufficient, and you need to edit the registry
> and/or use some sort of
> >software to get rid of the vestiges of the previous
> install.
> >
> >The easy answer MIGHT be that you can uninstall the USB
> ports, reboot, and
> >let it redetect the ports. Then let it detect the
> additional hardware
> >attached to the ports.
> >
> >
> >.
> >