Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
"Richard" <hawkinsfamily3@DIGITbtinternet.com> wrote in message
news:uVJSdeASEHA.1340@TK2MSFTNGP12.phx.gbl...
>
> "S.Heenan" <sheenan@wahs.ac> wrote in message
> news
h2vc.638106$oR5.505300@pd7tw3no...
> > Richard wrote:
> > > "Charlie" <anonymous@discussions.microsoft.com> wrote in message
> > > news:1671201c447e1$415e4f90$a501280a@phx.gbl...
> > >> I can not run chkdsk /f at startup.
> > >>
> > >> I get the message "cannot open the volume for direct
> > >> access".
> > >>
> > >> Something must have the volume locked which is preventing
> > >> chkdsk from running.
> > >>
> > >> How do I find out who that "something" is?
> > >>
> > >> Thanks
> > >
> > > If you have recently upgraded Zone Alarm to version 5 uninstall it
> > > and try again.
> >
> >
> > You Sir, are a genius. Thank you, Richard. Zone Alarm Pro 5.xx was the
> > culprit. How did you know ?
> >
> > I had lost the ability to run chkdsk C: /f in just the past few days.
> Never
> > occured to me it might be ZAP5.xx
> >
> > Glad to have helped. Certainly NOT a genius ! As you had exactly the
same
> symptoms as I had after installing version 5 of Zone Alarm there was a
good
> chance that was the problem had the same cause. I was able to put two and
> two together as I happened to run CHKDSK immediately after installing the
> "upgrade". If you want to see clouds of blue smoke and smell the sweat,
> visit the Zone alarm forums it is getting quite busy now !
>
> Richard.
Since reading your suggestion on ZA5, and reading what S.Heenan went thru, I
tried running an offline "chkdsk", and it failed too. It began, then the
screen became garbled. I uninstalled it, and it then went thru. I am now
(tho it appears it won't happen) trying to get a refund for paying for a 2
year upgrade subscription (I got when 5 was released when I got alerted). My
previous purchase was last June for one year.
I had a live chat with them, and they said a refund isn't possible, since I
already installed the license?? This money issue just may have nailed it
with them as far as I am concerned. Whatever happened to customer service,
and product guarantees? They did say that my license will be adjusted when
the fix comes out, so my current time doesn't for now, but still, they got
my money.
For now, I went back to the 4.5.594 version.