printer driver

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi,

Whenever I try to install a printer driver it comes up
with 'printer driver not installed.' then when I go to
add a printer it comes up with this 'this operation could
not be completed.'

Could someone please tell me why it is doing that and how
I can correct the problem.

Thanks
Kirstie x

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

a) Uninstall first:
http://www.coribright.com/Windows/Article%20One.htm

b) Ensure you're logged on as an Administrator
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com



"Kirstie" <kirstie4eva_2004@hotmail.com> wrote in message
news:18e1d01c44bea$ba1dc480$a101280a@phx.gbl...
> Hi,
>
> Whenever I try to install a printer driver it comes up
> with 'printer driver not installed.' then when I go to
> add a printer it comes up with this 'this operation could
> not be completed.'
>
> Could someone please tell me why it is doing that and how
> I can correct the problem.
>
> Thanks
> Kirstie x

 

[Jax]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi Kristie,

Make sure that the drivers are XP compatible. Go to the printer's web-site
and check for XP drivers.

LOL, JAX

"Kirstie" <kirstie4eva_2004@hotmail.com> wrote in message
news:18e1d01c44bea$ba1dc480$a101280a@phx.gbl...
> Hi,
>
> Whenever I try to install a printer driver it comes up
> with 'printer driver not installed.' then when I go to
> add a printer it comes up with this 'this operation could
> not be completed.'
>
> Could someone please tell me why it is doing that and how
> I can correct the problem.
>
> Thanks
> Kirstie x