DVD/Cd Rom Drive Does not work

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

John, if you know which IDE channel the drives are on, Primary or Secondary
then rt click MyComputer>
Select Properties>Hardware>Device Manager>Dvd/Cdrom Drives>rt click on both
drives and choose uninstall. Then go to IDE/ATA ATAPI Controllers>Primary or
Secondary which ever has the drives installed
on and choose uninstall. Restart and let XP reinstall the devices.
"John" <carpenterja@earthlink.net> wrote in message
news:1cf4301c45337$555fe0b0$a501280a@phx.gbl...
> I recently upgraded my Operating system from Windows
> Millenium to Windows XP. I have 2 cd drives. My D: drive
> which is a Hitachi DVD Rom GD - 8000 and my E: drive
> which is a IDE-CD R/RW 8x4x32. Now for some reason my DVD
> Rom drive will not play music cd's or load software. It
> does recognize what is in the drive but will not play or
> load program. My R/RW drive works just fine no problems
> whatsoever. I have tried to uninstall it and reboot
> computer but that did not work. I have switch the tabs
> inside the tower so that the D: is the master and the E:
> drive is the slave but that did not work either. I have
> also disconnected the E: drive and rebooted the computer
> and the DVD Rom drive (D  works just fine, so I know for
> a fact that there is nothing wrong with the hardware. And
> one more thing, it was working fine before I installed
> Windows XP.
> Are there any known issues with this? Any ideas would be
> really great.
> Thanks.
>