Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
On Thu, 17 Jun 2004 16:35:30 -0400, "Tom" <no-way@not-here.com> wrote:
>
>"Jeff" <anonymous@discussions.microsoft.com> wrote in message
>news:1df2901c454a9$f4979ec0$a101280a@phx.gbl...
>>I try to do a harddrive scan on my computer and it tells
>> me it will do it upon reboot, but then I get a message
>> saying it cannot access system volume .....scan
>> complete ??????
>
>If you're running the newest Zone Alarm version (version 5.0), you'll need
>to uninstall it to finish that. Get the version before that and use it until
>they get it fixed, if this is the case.
Right. I had exactly that experience. The ZoneLabs user forums are
very good with information about this. I had a copy of the previous
version, but a friend didn't, so I asked how to download the previous
version, and they gave me this URL, to download the latest of the
previous versions.
http://download.zonelabs.com/bin/free/1012_zl/zlsSetup_45_594_000.exe
The error message I received was:
Cannot open volume for direct access.
The type of the file system is NTFS.
IFSUTIL: Can't open drive. Status returned = c0000043.
Windows has finished checking the disk.
On Wed, 2 Jun 2004 22:46:21 +0100
"Richard" <hawkinsfamily3@DIGITbtinternet.com> sent this reply to me,
here on this group, in
Message-ID: <uHYROsOSEHA.2936@TK2MSFTNGP12.phx.gbl>
You could try running Chkdsk with /x this should free the drive.
Failing that uninstall Zone Alarm V 5 if you have it on your computer.
Then revert to V 4.5. See other posts on this subject yesterday and
before.
Richard.
Rather than try Chkdsk /x,, because I had recently upgraded my free
ZoneAlarm to version 5, I uninstalled that, and when I was prompted to
reboot my machine at the end of the uninstall, chkdsk ran normally.
I looked in Help and Support to find out what chkdsk /x was, and now
I'm going to look again, because a dear friend nearly halfway around
the world from me is having a problem; chkdsk won't run, but she's not
running ZoneAlarm at all! (I'm sending her to pick up version 4.5). If
she and I together learn anything useful, I'll report back again.
Almali del Benian
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