Scanner won't Scan

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

hi. i installed the scanner. wizard says installation
complete. restart computer. did all of that twice. sacnner
does not show in hardware menu, but clicking on scanner
icon on the desktop opens the scanner window with tool
bars. what should I do? Oh, yeah... ERROR MESSAGE: Scanner
not found... plug... usb? and enable BIOS? Thanks for your
help.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

The general order to install a USB scanner is to leave the scanner
unattached until after you install the software...reboot if necessary then
attach the USB cable and let Windows find the drivers you just installed.
BTW, did you plug the scanners' power supply into a wall outlet?

Bobby

"m. renae" <anonymous@discussions.microsoft.com> wrote in message
news:1f4ee01c4581a$0c042a10$a301280a@phx.gbl...
> hi. i installed the scanner. wizard says installation
> complete. restart computer. did all of that twice. sacnner
> does not show in hardware menu, but clicking on scanner
> icon on the desktop opens the scanner window with tool
> bars. what should I do? Oh, yeah... ERROR MESSAGE: Scanner
> not found... plug... usb? and enable BIOS? Thanks for your
> help.

 

[Richard]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"m. renae" <anonymous@discussions.microsoft.com> wrote in message
news:1f4ee01c4581a$0c042a10$a301280a@phx.gbl...
> hi. i installed the scanner. wizard says installation
> complete. restart computer. did all of that twice. sacnner
> does not show in hardware menu, but clicking on scanner
> icon on the desktop opens the scanner window with tool
> bars. what should I do? Oh, yeah... ERROR MESSAGE: Scanner
> not found... plug... usb? and enable BIOS? Thanks for your
> help.

There could be a device driver conflict. Disconnect any other USB devices
that you are not currently using. Un plug and replug the scanner then try it
again.

Richard.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

On Mon, 21 Jun 2004 19:55:24 -1000, "NoNoBadDog!"
<mysocks_bjsledge_AT_pixi.com> wrote:

>The general order to install a USB scanner is to leave the scanner
>unattached until after you install the software...reboot if necessary then
>attach the USB cable and let Windows find the drivers you just installed.
>BTW, did you plug the scanners' power supply into a wall outlet?

Plugging into an electrical source isn't always necessary. My scanner
gets its power from the USB port; hence I have it plugged into a
powered USB hub.

>
>Bobby
>
>"m. renae" <anonymous@discussions.microsoft.com> wrote in message
>news:1f4ee01c4581a$0c042a10$a301280a@phx.gbl...
>> hi. i installed the scanner. wizard says installation
>> complete. restart computer. did all of that twice. sacnner
>> does not show in hardware menu, but clicking on scanner
>> icon on the desktop opens the scanner window with tool
>> bars. what should I do? Oh, yeah... ERROR MESSAGE: Scanner
>> not found... plug... usb? and enable BIOS? Thanks for your
>> help.
>