Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
Hello Parker,
Thanks for your posting here.
The 0x0000007a error code indicates that the requested page of kernel data
from the paging file could not be read into memory. As atapi.sys is your
basic IDE hard disk driver, it''s mostly likely that your hard disk or hard
disk controller is bad.
Please first check the issue in Windows Safe Mode. To do so:
1. Restart your computer and start pressing the F8 key on your keyboard. On
a computer that is configured for booting to multiple operating systems,
you can press the F8 key when you see the Boot Menu.
2. When the Windows Advanced Options menu appears, select Safe Mode, and
then press ENTER.
3. When the Boot menu appears again, and the words "Safe Mode" appear in
blue at the bottom, select the installation that you want to start, and
then press ENTER.
Note: For more information about Safe Mode boot options, please refer to
the following article.
315222 A Description of the Safe Mode Boot Options in Windows XP
http://support.microsoft.com/?id=315222
Does the issue occur only to the certain program or whenever performing any
operations in the system? Did it start to occur right after installing
Windows XP or after adding a new item (a device or an application)?
I strongly suggest you take the troubleshooting steps in the following
Knowledge Base articles:
315266 Troubleshooting "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR"
http://support.microsoft.com/?id=315266
130801 Common Causes of STOP Messages 0x00000077 and 0x0000007A
http://support.microsoft.com/?id=130801
Hope this helps! Have a good day!
Thanks & Regards
Alan Sun
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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|From: "Parker" <nospam@nospam.com>
|Subject: KERNEL_DATA_INPAGE_ERROR
|Date: Wed, 23 Jun 2004 09:50:37 -0400
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|Hi,
|
|I have a Compaq n620c laptop. I am getting an error message when I
boot up
|of STOP: 0X0000007A
|***(0XC03E6674, 0XC000000E, 0XF999D558, 0X0a428860)
|*** atapi.sys- address F999D558 base at F9991000 date
|stamp 3d6ddb04
|
|Beginning dump of physical memory
|I saw a posting that had a very similar code with the last 0x code
being
|different. Is the problem the same (hard drive going bad?) or is
this a
|different problem all together. I did a chkdsk with no errors found.
Can
|anyone help?!
|
|Thank You
|
|
|
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