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Epson 3170 won't scan after windows update

Forum Windows XP : Windows XP General Discussion - Epson 3170 won't scan after windows update

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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

I use XP Pro with automatic windows updates enabled. After
the most recent update a few days ago, the scan application
"Epson scan" (v 1.22g) won't start anymore.

I get an error "ESCNDV.EXE has encountered a Problem ...".
Clicking on details, the problem signature says:

AppName: escndv.exe AppVer: 1.2.0.1 ModName: esui.dll
ModVer: 1.2.2.1 Offset: 00055d51

No information can be found on the epson support page and I
seem to have to most recent scanner driver. Has anybody
experienced this? Any idea how to resolve this?

Walter

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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

Walter, reinstall the Scanner. Disconnect it and remove the software
from Add/Remove Programs in
Control Panel. Restart and let Xp load without it. Restart again and
reinstall the Software and drivers.
Then finally reconnect the scanner.
"Walter Frischen" <news4walter@gmx.de> wrote in message
news:2b3301c459d4$6b87b090$7d02280a@phx.gbl...
> I use XP Pro with automatic windows updates enabled. After
> the most recent update a few days ago, the scan application
> "Epson scan" (v 1.22g) won't start anymore.
>
> I get an error "ESCNDV.EXE has encountered a Problem ...".
> Clicking on details, the problem signature says:
>
> AppName: escndv.exe AppVer: 1.2.0.1 ModName: esui.dll
> ModVer: 1.2.2.1 Offset: 00055d51
>
> No information can be found on the epson support page and I
> seem to have to most recent scanner driver. Has anybody
> experienced this? Any idea how to resolve this?
>
> Walter
>
>

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

 

I too am experiencing this problem, although I have an Epson 4870 Scanner. This only recently started. I have spoken with Epson Tech Support in the UK and they have had to elevate the problem to their Level 2 Supprt Team to investigate. Apparently they have been receiving a few reports such as this in recent weeks. Various "solutions" have been suggested, including deleting the "ESCNDV" folder from the TWAIN 32 folder, and then running C:\WINDOWS\INF and deleting the "EPSNSCAN.INF" file, followed by a reboot and reinstallation of the Scanner software. Unfortunately no luck with this either!
Has a solution been found elsewhere. I will post a response if I hear back from Epson and their resolution works.

"Walter Frischen" wrote:

> I use XP Pro with automatic windows updates enabled. After
> the most recent update a few days ago, the scan application
> "Epson scan" (v 1.22g) won't start anymore.
>
> I get an error "ESCNDV.EXE has encountered a Problem ...".
> Clicking on details, the problem signature says:
>
> AppName: escndv.exe AppVer: 1.2.0.1 ModName: esui.dll
> ModVer: 1.2.2.1 Offset: 00055d51
>
> No information can be found on the epson support page and I
> seem to have to most recent scanner driver. Has anybody
> experienced this? Any idea how to resolve this?
>
> Walter
>
>
>

Reply to Anonymous
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