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CD-RW & DVD-RW Drives Not working

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Anonymous
July 1, 2004 3:43:01 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have 3 PC's running Windows XP pro all of which either have CD-RW or DVD-RW drives and they are using the XP drivers.

All drives originally worked with XP however for some reason ALL of them now fail to write to any CD media or even recognise the media.

2 pc's no longer auto run CD's nor do they show the CD's title when you look in "my computer" in fact it appears that no CD is in the drive, you have to double click the drive to view the contents and sometimes that does not always work, this is with new CD's, old CD's blank cd's etc, new CD drives and old ones.

One of the PC's I have removed its CD-RW installed a new one, installed a spare one, removed drivers, reinstalled drivers, removed device and reinstalled but still unable to write to CD's

Most common error when trying to write is that there is no media in the drive! Have tried many sorts of blank media.

Another error when using third party software such as Nero is that the drive is in use by another application.

The only working CD-RW I have is now on a Windows XP home edition laptop.

As stated, CD drives worked fine origanlly with XP, one of the PC's is brand new but still not working.

Also have some issues when installing games that require several CD's, when trying to load the game after installation, it asks for a disk thats already present but it can not find it, Likewise when trying to do updates for office, installation disk is requested but when disk is inserted office can not locate the files required.

Possible this maybe caused by the security and program updates?

Also the services required are running, likewise the drives are set as recordable and are showing as CD-RW or DVD-RW drives. Drive letters are either D or E and are the lowest available drive letter available.

All PC's have the latest updates all of which had SP1 installed and one PC has just had SP2 Beta installed.

Many people seem to have the same problems and I have tried the advice on the knowledge base.

Any ideas?

More about : dvd drives working

Anonymous
July 1, 2004 7:56:38 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

>-----Original Message-----
>I have 3 PC's running Windows XP pro all of which either
have CD-RW or DVD-RW drives and they are using the XP
drivers.
>
>All drives originally worked with XP however for some
reason ALL of them now fail to write to any CD media or
even recognise the media.
>
>2 pc's no longer auto run CD's nor do they show the CD's
title when you look in "my computer" in fact it appears
that no CD is in the drive, you have to double click the
drive to view the contents and sometimes that does not
always work, this is with new CD's, old CD's blank cd's
etc, new CD drives and old ones.
>
>One of the PC's I have removed its CD-RW installed a new
one, installed a spare one, removed drivers, reinstalled
drivers, removed device and reinstalled but still unable
to write to CD's
>
>Most common error when trying to write is that there is
no media in the drive! Have tried many sorts of blank
media.
>
>Another error when using third party software such as
Nero is that the drive is in use by another application.
>
>The only working CD-RW I have is now on a Windows XP
home edition laptop.
>
>As stated, CD drives worked fine origanlly with XP, one
of the PC's is brand new but still not working.
>
>Also have some issues when installing games that require
several CD's, when trying to load the game after
installation, it asks for a disk thats already present
but it can not find it, Likewise when trying to do
updates for office, installation disk is requested but
when disk is inserted office can not locate the files
required.
>
>Possible this maybe caused by the security and program
updates?
>
>Also the services required are running, likewise the
drives are set as recordable and are showing as CD-RW or
DVD-RW drives. Drive letters are either D or E and are
the lowest available drive letter available.
>
>All PC's have the latest updates all of which had SP1
installed and one PC has just had SP2 Beta installed.
>
>Many people seem to have the same problems and I have
tried the advice on the knowledge base.
>
>Any ideas?
>.
>
Anonymous
July 1, 2004 7:58:16 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Strange.. I have had a similar problem which began the
end of June. I have tried all that I could figure and no
luck. This is only on 2 laptops both with the same
driver and both toshiba. If you find a solution let me
know as well
>-----Original Message-----
>I have 3 PC's running Windows XP pro all of which either
have CD-RW or DVD-RW drives and they are using the XP
drivers.
>
>All drives originally worked with XP however for some
reason ALL of them now fail to write to any CD media or
even recognise the media.
>
>2 pc's no longer auto run CD's nor do they show the CD's
title when you look in "my computer" in fact it appears
that no CD is in the drive, you have to double click the
drive to view the contents and sometimes that does not
always work, this is with new CD's, old CD's blank cd's
etc, new CD drives and old ones.
>
>One of the PC's I have removed its CD-RW installed a new
one, installed a spare one, removed drivers, reinstalled
drivers, removed device and reinstalled but still unable
to write to CD's
>
>Most common error when trying to write is that there is
no media in the drive! Have tried many sorts of blank
media.
>
>Another error when using third party software such as
Nero is that the drive is in use by another application.
>
>The only working CD-RW I have is now on a Windows XP
home edition laptop.
>
>As stated, CD drives worked fine origanlly with XP, one
of the PC's is brand new but still not working.
>
>Also have some issues when installing games that require
several CD's, when trying to load the game after
installation, it asks for a disk thats already present
but it can not find it, Likewise when trying to do
updates for office, installation disk is requested but
when disk is inserted office can not locate the files
required.
>
>Possible this maybe caused by the security and program
updates?
>
>Also the services required are running, likewise the
drives are set as recordable and are showing as CD-RW or
DVD-RW drives. Drive letters are either D or E and are
the lowest available drive letter available.
>
>All PC's have the latest updates all of which had SP1
installed and one PC has just had SP2 Beta installed.
>
>Many people seem to have the same problems and I have
tried the advice on the knowledge base.
>
>Any ideas?
>.
>
Related resources
Anonymous
July 2, 2004 2:44:09 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I started having the same problems recently and had to use
a drive I shared from another PC in order to do my
software install.

The only recent changes to my PC was to swap out the CD-RW
drive for a new DVD-RW drive.

I would also be greatful for any recommendations.

TIA,
TMiles
Anonymous
July 2, 2004 6:31:33 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

On checking the event viewer and services again I have
found that the IMAPI service is set to automatic, however
there are constant entries in the event viewer as
follows...

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 29/06/2004
Time: 17:15:28
User: N/A
Computer: SAINS-3
Description:
The IMAPI CD-Burning COM Service service entered the
stopped state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


>-----Original Message-----
>I have 3 PC's running Windows XP pro all of which either
have CD-RW or DVD-RW drives and they are using the XP
drivers.
>
>All drives originally worked with XP however for some
reason ALL of them now fail to write to any CD media or
even recognise the media.
>
>2 pc's no longer auto run CD's nor do they show the CD's
title when you look in "my computer" in fact it appears
that no CD is in the drive, you have to double click the
drive to view the contents and sometimes that does not
always work, this is with new CD's, old CD's blank cd's
etc, new CD drives and old ones.
>
>One of the PC's I have removed its CD-RW installed a new
one, installed a spare one, removed drivers, reinstalled
drivers, removed device and reinstalled but still unable
to write to CD's
>
>Most common error when trying to write is that there is
no media in the drive! Have tried many sorts of blank
media.
>
>Another error when using third party software such as
Nero is that the drive is in use by another application.
>
>The only working CD-RW I have is now on a Windows XP home
edition laptop.
>
>As stated, CD drives worked fine origanlly with XP, one
of the PC's is brand new but still not working.
>
>Also have some issues when installing games that require
several CD's, when trying to load the game after
installation, it asks for a disk thats already present but
it can not find it, Likewise when trying to do updates for
office, installation disk is requested but when disk is
inserted office can not locate the files required.
>
>Possible this maybe caused by the security and program
updates?
>
>Also the services required are running, likewise the
drives are set as recordable and are showing as CD-RW or
DVD-RW drives. Drive letters are either D or E and are
the lowest available drive letter available.
>
>All PC's have the latest updates all of which had SP1
installed and one PC has just had SP2 Beta installed.
>
>Many people seem to have the same problems and I have
tried the advice on the knowledge base.
>
>Any ideas?
>.
>
July 2, 2004 9:48:45 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I am having almost exactly the same problem. Both the DVD
ROM and DRD RW drives were working fine but I began to get
an intermitiment failure where the drive would not
autostart or recognise the drive. On some occasions it
told me the drive was not accessiable while on others if i
went into "My Computer" it showed the disk as being
empty. however it only does this for data files, DVD's
and music CD's work fine. Looking through the knowledge
base it suggests the problem is to do with registry
corruption (I have reloaded XP Home) but before I begin to
play around with this any other suggestions are really
welcome
>-----Original Message-----
>I have 3 PC's running Windows XP pro all of which either
have CD-RW or DVD-RW drives and they are using the XP
drivers.
>
>All drives originally worked with XP however for some
reason ALL of them now fail to write to any CD media or
even recognise the media.
>
>2 pc's no longer auto run CD's nor do they show the CD's
title when you look in "my computer" in fact it appears
that no CD is in the drive, you have to double click the
drive to view the contents and sometimes that does not
always work, this is with new CD's, old CD's blank cd's
etc, new CD drives and old ones.
>
>One of the PC's I have removed its CD-RW installed a new
one, installed a spare one, removed drivers, reinstalled
drivers, removed device and reinstalled but still unable
to write to CD's
>
>Most common error when trying to write is that there is
no media in the drive! Have tried many sorts of blank
media.
>
>Another error when using third party software such as
Nero is that the drive is in use by another application.
>
>The only working CD-RW I have is now on a Windows XP home
edition laptop.
>
>As stated, CD drives worked fine origanlly with XP, one
of the PC's is brand new but still not working.
>
>Also have some issues when installing games that require
several CD's, when trying to load the game after
installation, it asks for a disk thats already present but
it can not find it, Likewise when trying to do updates for
office, installation disk is requested but when disk is
inserted office can not locate the files required.
>
>Possible this maybe caused by the security and program
updates?
>
>Also the services required are running, likewise the
drives are set as recordable and are showing as CD-RW or
DVD-RW drives. Drive letters are either D or E and are
the lowest available drive letter available.
>
>All PC's have the latest updates all of which had SP1
installed and one PC has just had SP2 Beta installed.
>
>Many people seem to have the same problems and I have
tried the advice on the knowledge base.
>
>Any ideas?
>.
>
!