Microsoft Notebook Optical Mouse & XP Home Problem
Archived from groups: microsoft.public.windowsxp.hardware (More info?)
I just got a Microsoft Notebook Optical Mouse, and plugged it into my Toshiba Satellite 1400-103 running XP Home + SP1 + latest critical updates. Unfortunately, at the end of the hardware detection step, XP throws up the following error and the mouse doesn't work.
----- There was a problem installing this hardware: HIDClass An error occurred during the installation of the device:
The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later. Content your hardware vendor. -----
The mouse is a replacement for a Logitech mouse which I got a couple of days back, and that too failed to work with a similar error.
I have tried restoring the original input.inf from the installation directory, but that didn't help, so I have put back whatever was the latest... Any ideas?
I returned the Logitech mouse thinking it was not XP compatible because it didn't have the "Designed for XP" logo on it. However, the Microsoft mouse has that logo and it is still not working.
The same mouse works perfectly with another Toshiba laptop running 2000 Professional.
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I too am having the same problem. Can anybody help.
If so, email me at firstname.lastname@example.org.
If it's a usb mouse, uninstall the root hubs in the device manager, then restart.