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Archived from groups: microsoft.public.windowsxp.hardware (More info?)
I use Window XP+SP1.
In the control panel section called Scanners and Cameras,
there is the Add Device button. When clicking or double-
clicking it, the system shows signs of being busy but does
NOT start the wizard.
I have installed camera Canon Powershot A40 which the
system recognized correctly as "Powershot A40" in the plag-
and-play process but listed it as "Unknown device" in the
Device Manager.
The same goes for the scanner CanoScan 3200F (the system
recognized it well during plug-and-play, announced "new
hardware successfuly installed" but listed it as "Unknown
device" in the Device Manager.
The PROBLEM:
All camera/scanner software is able to recognize these
devices through the TWAIN interface, BUT when I always get
the error message from ScanGear (driver for the
scanner): "Cannot communicate with scanner. Cable may be
disconnected. Check status. Scanner driver will be closed."
I know the cable is all right because the scanner works
just fine with Windows XP installed on a notebook I
sometimes use.
I tried to reinstall TWAIN, the scanner driver, use
another USB port but it did not help.
I suspect the problem is with Windows XP which is unable
to install cameras or scanners through the "Add
scanner/camera device" wizard.
I appreciate any suggestions you may have.
Thank you.
Peter
I use Window XP+SP1.
In the control panel section called Scanners and Cameras,
there is the Add Device button. When clicking or double-
clicking it, the system shows signs of being busy but does
NOT start the wizard.
I have installed camera Canon Powershot A40 which the
system recognized correctly as "Powershot A40" in the plag-
and-play process but listed it as "Unknown device" in the
Device Manager.
The same goes for the scanner CanoScan 3200F (the system
recognized it well during plug-and-play, announced "new
hardware successfuly installed" but listed it as "Unknown
device" in the Device Manager.
The PROBLEM:
All camera/scanner software is able to recognize these
devices through the TWAIN interface, BUT when I always get
the error message from ScanGear (driver for the
scanner): "Cannot communicate with scanner. Cable may be
disconnected. Check status. Scanner driver will be closed."
I know the cable is all right because the scanner works
just fine with Windows XP installed on a notebook I
sometimes use.
I tried to reinstall TWAIN, the scanner driver, use
another USB port but it did not help.
I suspect the problem is with Windows XP which is unable
to install cameras or scanners through the "Add
scanner/camera device" wizard.
I appreciate any suggestions you may have.
Thank you.
Peter