BUGCODE_USB_DRIVER Error Message

[marius]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Help me please, I am receiving this message quite often,
which is resulting in my computer restarting.
The only recently installed program to us my USB is my
DSL modem, which I have reinstalled twice.
I want to get the fix from microsoft as it says you can
request the fix from a support proffessional at :
http://support.microsoft.com/default.aspx?scid=kb;en-
us;331988 but I refuse to be subject to a $35 fee as they
admit it is a bug in XP.
Anyone able to help me get it without having to pay $35!??

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Call and ask for the fix specifically by the kb article.

You won't be charged as long as they don't have to help you find the fix.

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Marius" <catfan08@iinet.net.au> wrote in message
news:2eed001c46c94$684d1be0$a401280a@phx.gbl...
> Help me please, I am receiving this message quite often,
> which is resulting in my computer restarting.
> The only recently installed program to us my USB is my
> DSL modem, which I have reinstalled twice.
> I want to get the fix from microsoft as it says you can
> request the fix from a support proffessional at :
> http://support.microsoft.com/default.aspx?scid=kb;en-
> us;331988 but I refuse to be subject to a $35 fee as they
> admit it is a bug in XP.
> Anyone able to help me get it without having to pay $35!??

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Why is there a charge for a fix that is only required due to a Microsoft bug?

"Jason Tsang" wrote:

> Call and ask for the fix specifically by the kb article.
>
> You won't be charged as long as they don't have to help you find the fix.
>
> --
> Jason Tsang - Microsoft MVP
>
> Find out about the MS MVP Program -
> http://mvp.support.microsoft.com/default.aspx
>
> "Marius" <catfan08@iinet.net.au> wrote in message
> news:2eed001c46c94$684d1be0$a401280a@phx.gbl...
> > Help me please, I am receiving this message quite often,
> > which is resulting in my computer restarting.
> > The only recently installed program to us my USB is my
> > DSL modem, which I have reinstalled twice.
> > I want to get the fix from microsoft as it says you can
> > request the fix from a support proffessional at :
> > http://support.microsoft.com/default.aspx?scid=kb;en-
> > us;331988 but I refuse to be subject to a $35 fee as they
> > admit it is a bug in XP.
> > Anyone able to help me get it without having to pay $35!??
>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Whatever are you talking about?

Jason Gandhi wrote:

> Why is there a charge for a fix that is only required due to a Microsoft bug?
>
> "Jason Tsang" wrote:
>
>
>>Call and ask for the fix specifically by the kb article.
>>
>>You won't be charged as long as they don't have to help you find the fix.
>>
>>--
>>Jason Tsang - Microsoft MVP
>>
>>Find out about the MS MVP Program -
>>http://mvp.support.microsoft.com/default.aspx
>>
>>"Marius" <catfan08@iinet.net.au> wrote in message
>>news:2eed001c46c94$684d1be0$a401280a@phx.gbl...
>>
>>>Help me please, I am receiving this message quite often,
>>>which is resulting in my computer restarting.
>>>The only recently installed program to us my USB is my
>>>DSL modem, which I have reinstalled twice.
>>>I want to get the fix from microsoft as it says you can
>>>request the fix from a support proffessional at :
>>>http://support.microsoft.com/default.aspx?scid=kb;en-
>>>us;331988 but I refuse to be subject to a $35 fee as they
>>>admit it is a bug in XP.
>>>Anyone able to help me get it without having to pay $35!??
>>>
>>
>>