G
Guest
Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)
Hi all,
I upgraded from Win98 to WinXP about a year ago. I recently purchased a
Palm Zire 31 (upgrade from an m135). While it is plugged into the
computer via the USB port, I am getting some strange behavior. If the
Zire is turned on but not Hotsyncing, it doesn't appear anywhere in my
Device Manager. If it is turned on and Hotsyncing, it shows up as its
own category ("Palm handheld" or something like that). (Note that
Hotsync works just fine.)
The strange behavior is when it is connected to the computer via USB
cable but is turned off. It shows up in the Device Manager under the USB
port section as an "Unknown Device". I also get a little bubble error
message from my taskbar that reads, "USB Device Not Recognized: One of
the USB devices attached to this computer has malfunctioned and Windows
does not recognize it. For assistance in solving this problem, click
this message." Clicking the message just shows me that an Unknown Device
has appeared and nothing else. I have tried updating the Palm USB
drivers, to no avail. I have been talking to Palm about this for three
weeks, but after they sent me a few scripts they basically said, "We
give up". Can anyone else tell me how to stop getting that little bubble
to show up?
-Kim
Hi all,
I upgraded from Win98 to WinXP about a year ago. I recently purchased a
Palm Zire 31 (upgrade from an m135). While it is plugged into the
computer via the USB port, I am getting some strange behavior. If the
Zire is turned on but not Hotsyncing, it doesn't appear anywhere in my
Device Manager. If it is turned on and Hotsyncing, it shows up as its
own category ("Palm handheld" or something like that). (Note that
Hotsync works just fine.)
The strange behavior is when it is connected to the computer via USB
cable but is turned off. It shows up in the Device Manager under the USB
port section as an "Unknown Device". I also get a little bubble error
message from my taskbar that reads, "USB Device Not Recognized: One of
the USB devices attached to this computer has malfunctioned and Windows
does not recognize it. For assistance in solving this problem, click
this message." Clicking the message just shows me that an Unknown Device
has appeared and nothing else. I have tried updating the Palm USB
drivers, to no avail. I have been talking to Palm about this for three
weeks, but after they sent me a few scripts they basically said, "We
give up". Can anyone else tell me how to stop getting that little bubble
to show up?
-Kim