genius scanner problem

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Computer has Home xp on it. Try to install scanner and, without warning
computer crashes and stops rebooting after first WinXp screen (the one with
the moving 'bar').

Can get into safe mode, but have to restore system beyond the adding of the
scanner. Up to date drivers used, but the problem persists. Anyone any
experience/advice, please?

WG


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.727 / Virus Database: 482 - Release Date: 26/07/2004

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hello

Well does your scanner support Xp find that out
first.

Al



W Green wrote:

> Computer has Home xp on it. Try to install scanner and, without warning
> computer crashes and stops rebooting after first WinXp screen (the one with
> the moving 'bar').
>
> Can get into safe mode, but have to restore system beyond the adding of the
> scanner. Up to date drivers used, but the problem persists. Anyone any
> experience/advice, please?
>
> WG
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.727 / Virus Database: 482 - Release Date: 26/07/2004

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Yes it IS supported.

its connected by usb and a Colorgenius

Had it working with xppro on another pc.


WG



"Alvin Brown" <alvin1@swbell.net> wrote in message
news:4106B5AF.16F0204F@swbell.net...
>
> Hello
>
> Well does your scanner support Xp find that out
> first.
>
> Al
>
>
>
> W Green wrote:
>
> > Computer has Home xp on it. Try to install scanner and, without warning
> > computer crashes and stops rebooting after first WinXp screen (the one
with
> > the moving 'bar').
> >
> > Can get into safe mode, but have to restore system beyond the adding of
the
> > scanner. Up to date drivers used, but the problem persists. Anyone any
> > experience/advice, please?
> >
> > WG
> >
> > ---
> > Outgoing mail is certified Virus Free.
> > Checked by AVG anti-virus system (http://www.grisoft.com).
> > Version: 6.0.727 / Virus Database: 482 - Release Date: 26/07/2004
>


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.727 / Virus Database: 482 - Release Date: 26/07/2004